Dennis Ricci

**** ***** **., **********, ** *****

412-***-****

ad0vrc@r.postjobfree.com

Relevant Experience

September 2022 – August 2023

Xpediant Digital Houston, TX

Client Manager/iPM

Client Manager responsibilities included hosting of regular meetings with pharmaceutical brand managers & agency partners, which consisted of:

oStrategic planning for new projects, new drugs, and new technologies

oContributing to the overall roadmap

oDriving agendas

oDefects & issues tracking, and driving to completion

oCreating and distributing SOWs for all new projects

oManaging project budget & hours reports and distribution

oRegular updates/statuses given to XD management

Integrated Project Manager (iPM) responsibilities included managing several different projects, which consisted of:

oCreation & managing of project plans

oStakeholder management

oRegular meeting for current updates/statuses from stakeholders

oUAT testing support

oGo-live support

oRegular updates/statuses given to XD management

Other Responsibilities included:

oActing Scrum Master for Daily Standups

oBusiness Analysis for multiple projects

Eliciting & documenting business & technical requirements

oProcess improvement

oInternal overall budget reporting, presenting, and distribution

September 2021 –August 2022

Inovalon Canonsburg, PA

Sr. Business Systems Analyst Consultant, PS Solutions

Part of a Client Implementation/Solutions Team

Moving existing legacy clients onto our cloud platform

Execution of Implementation Guides & Protocols to establish workflow

Creation of Product Requirement Documents for client enhancements

March 2021 -September 2021

Dollar Bank Pittsburgh, PA

Sr. Business Systems Analyst/Requirements Analyst Consultant, Pyramid Consulting

Analysis of Teller Connect System & documenting data elements, host calls, & business processes

Analysis of CashANALYZER System & documenting data elements, host calls, & business processes

Part of a team that is modernizing backend processing by working with vendors and eventually creating APIs

May 2020 –

March 2021

Aires Pittsburgh, PA

Sr. Business Systems Analyst/Product Manager Consultant, CEI, Inc.

Acting as liaison between business & IT to understand the demand for new features and prioritization of the product roadmap

Creation of User Stories & Acceptance Criteria for development

Creation of BDD style stories for development & testing of API and Microservices

Involved in upgrade from Swagger 2.0 to Swagger 3.0

Acting Scrum Master by:

oLeading daily standups

oLeading weekly grooming sessions

oLeading bi-weekly sprint planning sessions

oLeading bi-weekly sprint retro ceremonies

oCreating/driving sprints to completion

oPartner with the business to prioritize all stories in backlog

Defects & issues tracking, and driving to completion

Subject Matter Expert for overall system understanding

November 2019 –

April 2020

PDMI Poland, OH

Sr. Business Systems Analyst Consultant, Exgen Systems

Agile Leader

Sr. Level Business Analyst for several high-profile projects:

oNew Finance Module

oAll API Client Projects

oEligibility Enhancements

oHospice System Enhancements

oWhite Labeling

Acting Scrum Master for several project teams

oLeading daily standups

oLeading weekly grooming sessions

oLeading bi-weekly sprint planning sessions

oLeading bi-weekly sprint retro ceremonies

oCreating/driving sprints to completion

oPartner with the business to prioritize all stories in backlog

Defects & issues tracking, and driving to completion

Subject Matter Expert for overall system understanding

May 2018 –

November 2019

PLS Logistic Services Pittsburgh, PA

Sr. Business Systems Analyst/Product Manager Consultant, CEI, Inc.

Evangelist for the 3.0 Transportation Management System

oWeb based product, utilizing API & Microservices

Acted as liaison between business & IT to understand the demand for new features and prioritization of the product roadmap

Creation of User Stories & Acceptance Criteria for development & testing

Acting Scrum Master by:

oLeading daily standups

oLeading weekly grooming sessions

oLeading bi-weekly sprint planning sessions

oLeading bi-weekly sprint retro ceremonies

oCreating/driving sprints to completion

oPartner with the business to prioritize all stories in backlog

Subject Matter Expert for overall system understanding

Training/Onboarding of new employees, helpdesk for Level 1 Support, & new sales reps

Author of User Guide

JIRA/Confluence Administrator

September 2017 –

March 2018

PNC Bank Pittsburgh, PA

Business Systems Analyst II Consultant, Mastech Digital

Attending Daily Standups and giving updates

Creation of User Stories, Spikes, and Defects for our Digital Sub App Team

products, including but not limited to: Coupon, Locator, Appointment Setting, and Rates

Prioritizing backlog and working with Product Management and Development to move User Stories to a Ready for Grooming status in VersionOne

Leading the Grooming Ceremonies and Pointing Sessions

Attending and contributing to all Agile Ceremonies

Leading Daily Story Writing and Touchbase meetings with different Product Owners and development team members

Attend/Lead Meetings to become the SME on various products and processes

Working with various teams across the bank to retrieve date, i.e. EDW, PBI, ATM, etc.

Participate in Release Planning Meetings

Defects & issues tracking, and driving to completion

December 2016 –

July 2017

CVS Specialty Pharmacy Monroeville, PA

Business Analyst, Randstad Technologies

●Responsibilities include:

●Creation of artifacts for Specialty Pharmacy and Operations projects, which include but are not limited to:

●Business Analysis Workplan

●Discovery Docs

●Business Requirement Documents

●Solution Requirement Packages

●Requirements Traceability Matrices

●Data Traceability Matrices

●Driving the approval process for above artifacts

●Driving the requirements phase to assure commit dates are met on time and in scope

●Maintenance of the Business Analysis folder of the Sharepoint site

Certificates & Computer Skills

●Masters Certificate of Business Analysis from Joseph M. Katz Graduate School of Business/ PMCentersUSA

●API & Microservices development

●Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio, Project) and Lotus Notes

●MS SQL

●HP/Mercury Tools (ALM, Test Director, Quick Test Professional, Project And Portfolio Management Center)

●IBM Rational Unified Process (Including UML Design)

●DB2/DbVizualizer

●JIRA, Confluence, VersionOne, ServiceNow, Star Team, Caliber, and Multiple Versioning Tools

Professional References Will Be Provided Upon Request

Contact this candidate