CURRICULUM VITAE

UDAYAKUMAR

Mobile: 971-********* Email: ad0vr0@r.postjobfree.com

CAREER OBJECTIVE

To develop and enhance my work values, competencies, discipline and spirit of hospitality to

a different cultures and foreign work environment and to excel in a position by applying my

professional experience and where strong skills and expertise in the Security Supervision can

be employed to provide an excellent Security services in a hospitality industry.

KEY COMPETENCIES SKILLS

Surveillance skill / Deals with uncertainty / Judgment / Emotional control / Integrity /

Safety management / Professionalism / Reporting Skills / Community and consumer

focus / Problem solving / Personal / Team work.

WORK EXPERIENCE

Atlantis The Palm Hotel - Dubai [United Arab Emirates]

Surveillance & Operation Supervisor - [10 December 2021] to Present

Bab Al Shams Desert Resort Hotel - Dubai [United Arab Emirates]

Security Team Leader - [21 December 2018 – 30 November 2021]

Bab Al Shams Desert Resort Hotel - Dubai [United Arab Emirates]

CCTV Surveillance System Officer - [07 January 2015 – 20 December 2018]

Jumeirah Living Residence & Hotel - Dubai [United Arab Emirates]

Security Officer [Contractual] - [10 September 2009 – 06 December 2014]

Premac Precession Industry - Johor Bharu [Malaysia]

Executive Office Administrator - 15 August 2005 – 30 July 2008]

In my present firm am fulfilling the role of Security Supervisor, Supervision all internal

Security officers including contractual Security guards, CCTV Surveillance System operators,

dealing with government authorities such as [Dubai Police, Civil Defense, Emergency

Ambulance, Municipality, CID Visit, Lost & Found Charity] and similarly during the absence of

Security Manager attend Management meeting and report all the incidents to Hotel General

Manager as well as HR Manager.

Surveillance

& Operation Security Supervisor Duties and Responsibilities

● Responsible for all Surveillance Operations and daily Security Operations to provide

assistance to the Director of Security

● Assigning duty in Surveillance Control room to assist CCTV operators team to

monitoring Hotel property activities and review the cameras to report incident.

● Response the Management colleagues request for Access doors through Si-pass,

Traka key control system,Program access control cards and monitoring Opera system.

● Perform daily operations and related functions, review maintain incident reports,

assist in preparation of security surveys and post orders

● Making sure that Security Officers are performing their duties to the appropriate

standard

● Detecting, resolving and reporting any security breaches

● Assigning tasks and duties to an entire security team

● Protecting a property against loss, theft, damage and waste

● Provide assistance to customers, employees and visitors in a courteous and

professional manner

● Provide assistance, directions, and support to employees and visitors in a courteous

and professional manner

● Ensuring a site is a safe and pleasant environment for our customers at all times

● Ensure quality of service and contract compliance by regularly inspecting security

personnel and their job performance when assigned to his/her shift

● Responsible to ensure all approved policies and procedures are adhered and

maintained.

● Ensures protection of life and property of hotel employees and guests.

● Provide excellent customer service in a prompt and courteous manner.

● Follow security policies, alarm response protocols and access card guidelines.

● Monitoring entire facility using CCTV while simultaneously performing dispatch

duties.

● Assisting law enforcement officers in apprehending and processing violators.

● Conduct in investigations regarding incidents such as theft, accident, physical fight

and complaint from guest / colleagues.

● Reporting all incidents, accidents and medical emergencies to law enforcement as per

advice from senior management.

● Daily briefing duties and checking security officer grooming standards.

● Serve as a departmental role model or mentor by working employees to perform

technical and functional job duties.

● Maintain confidentiality of all Security / Loss Prevention and property reports

/documents and release information only to authorized individuals.

● Ability to assess and evaluate situations effectively.

● Committed to delivering high levels of customer service.

● Report to Management daily activities of security log report and minor or major all

incident.

Security Team Leader Duties and Responsibilities

● Comprehensive knowledge of security and safety procedures and proficient in the use

of surveillance and security equipment.

● Strong observational skills, outstanding internal and external communications skills.

● Ability to stand for long periods, respond quickly to emergencies, and ensured the

safety of guests.

● Ensured that all security and safety procedures were fully implemented and

Performed periodic inspections of safety equipment.

● Routinely checked the hotel grounds on foot.

● Prepared reports of any security incidents and ensured that fire exits were kept clear.

● Identified potential security issues and Monitored security cameras.

● Responded to reports of security issues from staff and guests.

● Maintained a solid working relationship with local authorities.

CCTV Surveillance System Officer Duties and Responsibilities

CCTV is a state of the art technology surveillance system, an eye on complete

organization. This can be most gainfully utilized to achieve optimum security level.

The idea of CCTV is to ensure safety & security by surveillance. It creates a safe and

secure environment by ensuring the following. The CCTV system is to be monitored by

a qualified Surveillance system officer at the CCTV Control Room. Images from

cameras are recorded 24x7 in real time and will be retained preferably for the period

of one month (30 days) in all DVRs (Digital Video Recording system). Recording and

backup of essential images is made through blank CD’s and must be stored in the

secured/lockable cabinet in the CCTV control room.

● Monitoring and operating the CCTV cameras and associated equipment in the CCTV

Control Room.

● To ensure the safety and security of people and property within public areas and

other facilities via surveillance of the CCTV network.

● Operators are mainly responsible for operating and maintaining surveillance

equipment, watching both live and recorded video surveillance footage, reporting

incidents or suspicious behavior and contacting the authorities when necessary.

● The surveillance system officer must act with utmost vigilance at all times

Ensure that the control room is always clean and tidy.

● Surveillance system officer must have his own “Log-In” Password and must “Log-Off”

before handing over the charge. Sharing of login is prohibited.

● An authorized CCTV operator must be present at all times when the equipment is in

use. If the monitoring room is left unattended for an unavoidable circumstance, it

must be securely locked.

● The operator should monitor the entire premises and any suspicious activity should

be logged in the Log Book/ Table i.e. date time and camera number and reported to

Security Team Leader and Security Manager.

● visitor and vehicle entrance must be closely monitored for registration number for

identification, checking/recording purpose and to ensure implementation of SOPS on

issuance of access cards to visitors/contractors at the entrance.

● No, Visitor access to the CCTV monitoring room, It is prohibited.

● No unauthorized access is to be allowed to the recorded videos, for copying viewing

or recording.

● Recorded videos will not be shared or viewed by anyone without prior written

permission of HOD security.

● Detecting offenders and preventing crimes, theft, sabotage, burglary within the

facility.

● Providing evidence for any investigation.

Executive Office Administrator Duties and Responsibilities

● Responsible for overseeing all the offices procedures and processes, resolving routine

administrative concerns in the operations.

● Checking emails as well as all means of communication and ensuring a timely

response to all inquiries.

● Managing the schedule and manning of all the staff in the need of operations.

● Responsible on maintaining inventory stocks and ordering of all materials specifically

the materials need for the security department.

● Documents financial transactions & maintains the confidentiality of documents &

information received.

● Managing contractual arrangements with suppliers / customers.

● Organizes work by reading and routing correspondence; collecting information;

initiating telecommunications.

● Maintains technical knowledge by attending educational workshops.

● Contributes to team effort by accomplishing related results as needed.

● Supports the team in organizing for internal and external meeting as advised.

● Assist with the recruitment process by identifying candidates, initial phone call and

scheduling interview.

● Coordinated all vacation, emergency leave and sick leave with Human Resources.

EDUCATIONAL PROFILE

● Green World Group Institute Management India

Diploma in Occupational Safety Health & Environment Management -[2011-2012]

● UDV Higher Secondary English Medium School

Completed Higher Secondary Education -[2000]

COMPUTER LITERACY

● CSS Computer Education -[13 July2011]

● Diploma in Office Automation -[DOA]

● Computer Fundamentals, DOS, Windows.

● MS-Word, MS-Excel & MS-Power Point.

● MS-Outlook, Internet & Email.

TRAINING & EXAMINATION

● Certified Security Supervisor course successfully completed from SIRA approved by

Security Cadre Training Center Dubai [15 November 2017].

● Fire Evacuation drill attendant with Dubai Civil Defense in – Jumeirah Living Residence

& Hotel Apartments [20 September 2014].

● Fire Safety & Fire Prevention training level-1 in Euro Link Safety [15 August 2015].

● First AID, CPR & AED in Ministry of Health UAE [27 October 2015]

CCTV control room operator training in [Savvy Technology].

● Guest Room Lock Programming, Lock Reading, Lock Reset, Sphinx and El Safe Safety

Locker Programming trained in Bab Al Shams Desert and Spa.

● Hotel Service Optimization System [HOTSOS] trained in Bab Al Shams Desert and Spa.

● SIRA Vostok Portal Training Completed on 09Sep2019.

● Holding SIRA Security Supervisor License.

ACHIEVEMENTS & AWARDS

● Certified Meydan Departmental Task Trainers Workshop [January 2017]

Certificate of appreciation for contributing to the success of Equestrian Season 2015.

● 20th Anniversary of Dubai World Cup 2015 in Bab Al Shams Desert Resort and Spa.

● Certificate of appreciation for contributing to the success of Bab Al Shams Desert

Resort and Spa Annual Colleague party on 15 April 2015.

HOSPITALITY MANAGEMENT TRAINING

● Positive attitude training 15 January 2015

● Telephone etiquette training 22 March 2015

● Service from the Heart 18 May 2015

● Departmental Task trainer 01 September 2016

● Train The Trainer 07 February 2019

LANGUAGES KNOWN

● English, Tamil, Hindi and Malayalam

PASSPORT DETAILS

Passport No : L 9303160

Date of Issue :13/05/2014

Date of Expiry : 12/05/2024

Place of Issued : Dubai –UAE.

PERSONAL INFORMATION

Full name : Udayakumar Address

: Dubai, U.A.E. Marital Status :

Married Date of birth :

24 February 1982 Visa Status :

Employment Visa Nationality : Indian

I do hereby declare that the particulars of the information and facts stated here in

above are true, correct and complete to the best of my knowledge.

(References are available upon request)

Yours Faithfully

P. Udayakumar.

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