Las Vegas Customer Service

RM

RYAN MELSON

********@*******.*** 702-***-**** North Las Vegas, NV 89081

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Paperwork Processing

Customer Service

Lead Generation

Customer Relationship Management

Sales Closing

Richmond American Homes Las Vegas,

NV

New Home Sales Agent

07/2018 - Current

Greeted potential buyers, answered questions, and provided information about available properties.

Maintained up-to-date knowledge of the real estate market by attending seminars and workshops.

Conducted tours of model homes and other available properties for prospective buyers.

Was number one in the Las Vegas division for homes sold in 2020 and 2022. Beazer Homes Las Vegas, NV

New Homes Sales Counselor

12/2016 - 04/2018

Demonstrated benefits of residing in community to prospective residents. Identified customer needs and recommended appropriate products or services.

Resolved customer inquiries promptly and professionally. Ameriprise Auto & Home Insurance Las

Vegas, NV

Insurance Sales Agent

06/2012 - 12/2016

Responded to inquiries and explained product features and service advantages to potential customers.

Exceeded assigned sales and retention targets each quarter by upselling insurance products.

Was in the top 10 nationally for units sold during multiple months. DR Horton Las Vegas, NV

New Home Sales Counselor

04/2001 - 01/2011

Developed relationships with real estate agents to increase referrals of new home buyers.

Greeted potential buyers and provided them with information on the different models of homes available.

Provided tours of model homes to prospective buyers and answered questions about features, pricing, availability, financing options, and other related topics.

Won multiple monthly awards for sales goals and contests. Was top ranked agent nationally FY 2003

Santa Barbara City College Santa Barbara, CA

Summary

Skills

Experience

Education and Training

Associate of Arts in Business

12/1992

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