Socorro A. Flores

**** *. ***** *********

Guadalupe, Arizona 85283

602-***-****

Qualifications:

Bilingual ( Spanish & English )

Communication skills

Fast learner

Friendly and outgoing personality

Willing to learn and accept responsibilities

Reliable and responsible

Education:

Brookline College

Phlebotomy technician – Diploma

Multiple sample needle

Butterfly assembly

Capillary sticks

CoaguCheck equipment

Glucose meter

Syringe equipment

CPR and First Aid Certified

Creating lables

Centrifuge equipment

Customer service

Medical terminology

250+ blood draws

Experience:

Tempe St. Luke’s Hospital Tempe, Az

Phlebotomy Technician extern 12/13

Completed 160 hours of onsite training

Prepared and organized specimens

Prepared laboratory computer operations

Obtained blood samples for lab testings via dermal puncture

and other collection procedures

Performed urinalysis

Answered and directed calls to appropriate destination

Gila river casinos Vee Quiva Laveen, Az

Customer service Representative 3/11 -1-11

Main Duties & Responsibilities

Provided outstanding customer service

Performed data entry and updated files

Completed clerical duties and maintained a clean work area

Perfumanina Plus Tempe, Az

Customer service 10/06 – 2/2018

Main Duties & Responsibilities

Assisting customers as needed

Processed sales transactions

Data entry

File updates

Organized work area

Dillard’s Chandler, Az

Sales Associate 1/16 – 8-17

Main Duties & Responsibilities

Assisted customers as needed

Processed sales transactions

Organized area

Tempe Dodge Tempe, Az

Cashier 8/17 – 11/17

Main Duties & Responsibilities

Reception

Handling large amount of cash

Filing

Data entry

Pascua Yaqui Tribe Guadalupe, Az

Admin. Support Specialist 2/2018 – 9/2021

Main Duties & Responsibilities

Emailing documents

Computer work ( Microsoft word, excel, power point )

In/Out bound calls

Maintaining work space

Holder of building keys

Filing important documents

Summation of Quotes/ Invoices

Purchase orders

Tool loggings

Update on department workers locations

Fleet/Community Vehicles:

oMaintaining vehicles

Assign Vehicles

Cultural

Community

Employees

Cleanliness inside and out of all vehicles

oVehicles to be signed in/out

Sign out when in use

Sign in when Returned

oReporting vehicles to Auto shop for servicing:

Engine

Tires

Windows

Mirrors (all)

Breaks

Banner Health Clinic – Gilbert. 10/2023 – 3/2023

Administrative support specialist expert

Main Duties & Responsibilities

Inbound and outbound emails

Inbound and outbound phone calls

Patient scheduling

Insurance verifications

Data entry

Computer knowledge on Microsoft word, Microsoft excel and Adobe

Data entry for patients

Filing documents within patient files

Handling sensitive documents to turn into patient or Doctor

Keep in area organized

Sanitation of children’s play area before and after shift

Pascua Yaqui Tribe

Admin. Support Specialist 3/2023 – 7/2023

Main Duties & Responsibilities

Emailing documents

Computer work ( Microsoft word, excel, power point )

In/Out bound calls

Customer Service

Working close with community

Prevention education ranging from the ages of 11 - 17

Maintaining work space

Holder of building keys

Filing important documents

Summation of Quotes/ Invoices

Purchase orders

Tool loggings

Update on department workers locations

Interior Logic Group LLC. 7/2023 – 11/2023

Receiving Coordinator

Main Duties & Responsibilities

Coordinate the day-to-day activities of a company operation.

Assist in the implementation of policies and procedures, customer/client resolutions and project manage

Compare color selection sheets to floor plans and diagrams and verify proper quantities of raw materials have been requested utilizing Order Books

This role will gather and translate all necessary customer and internal data to develop accurate and detailed orders that support successful installation

Also, will work in conjunction with branches, customers, and other internal teams to ensure orders are completed promptly

Performs accurate and timely entry of customer selection into the order processing system

Calculates and enters initial pricing at the time of order creation

Identifies and escalates gaps in company and customer ordering information with an appropriate level of urgency

Research shortages and provide accurate details of all shortage issues

Monitors orders using system reports and communicates progress to leadershi

Proactively communicates to resolve discrepancies in up-front data preventing accurate or timely order entry

Monitors and tracks customer orders to meet material lead times and ensure on-time delivery

Maintains customer rituals regarding selection, billing back-up, and order acknowledgment

Interacts with internal and external customers daily through clear and concise written and oral communication

Reviews job cost data to ensure accurate recognition of revenu

Enter job cost coding to reflect margin statu

Investigates and resolve job cost margin discrepancies

Refers complex, unusual problems to supervisor

Under general supervision, exercises some judgment by well-defined policies, procedures, and techniques

Contact this candidate