Sarah Fields

Seeking a company that will allow me the opportunity use the skills & experience obtained from Ultimate Medical Academy to assist and grow within. Chicago, IL 60629

ad0vlz@r.postjobfree.com

+1-630-***-****

Customer service oriented professional able to coordinate the medical office administrative and clerical duties to ensure effective patient services and optimal levels of patient volume and flow. Follows policies, procedures and guidelines to ensure consistent quality and maintains and safeguards patient privacy and confidentiality.

o Well-organized, manages time and priorities in multi-task environments o Effective problem solver, able to assess situation and identify solutions o Function independently with minimal direction and guidance

Academic Honors Recognition / Honor Roll

Bilingual / Fluent in English and American Sign Language (ASL) Greenway Prime Suite EHR / Microsoft Office / MS Word / MS Excel / MS PowerPoint Willing to relocate to: Chicago, IL - Burbank, IL - Bedford Park, IL Authorized to work in the US for any employer

Work Experience

Homemaker

Home Parent & Baby sitter - Chicago, IL

December 2021 to Present

o Ensure household duties are completed in a timely manner o Develop, manage, and maintain a budget effectively o Coordinate medical care, meals, and social activities. In addition I’ve been a babysitter to working parents in addition to taking care of my own children for several years. Safe Passage Worker

A Knock at Midnight - Chicago, IL

August 2023 to September 2023

Brief employment working for this company. Position required standing under extreme weather conditions while monitoring the comings and going of the youth to and from school within a certain distance. In addition document and report any questionable activity that may cause potential harm to the children and others within the school zone.

Omni Dept. Associate

JCPenney - Chicago, IL

October 2022 to March 2023

Customer service, process orders for pick up, place orders using Find More application. Process transactions via cash, credit card or mobile purchases using NFC tap to pay. Assist from time to time with the backroom sorting of merchandise and sensor tagging valuable merchandise. Client Support Agent

Conduent - Remote

October 2021 to December 2021

Provide exceptional customer service to clients on behalf of Humana healthcare. Inform regarding health coverage and additional options in which the clients may not be aware of as well as update essential information while abiding by HIPAA regulations.

Warehouse Associate

Amazon I Distribution Center - Chicago, IL

October 2016 to January 2017

o Picked customer orders on all levels of a multi-level mezzanine o Packed, shipped orders, and troubleshot problems to resolution o Adhered to strict safety, quality and production standards Cashier / Customer Service

Best Buy I Retail - Burbank, IL

November 2013 to January 2015

o Interacted with customers in a positive manner and demonstrated high level of customer service o Processed retail transactions, accepted payments, answered phones, and stocked shelves o Worked as a team member to ensure customers received the best possible service o Performed opening and closing duties and followed all policies as they related to customer confidentiality Education

Diploma in Medical Administrative Assistant

Ultimate Medical Academy-Tampa - Tampa, FL

May 2019 to February 2020

Skills

• CMS 1500 Claim Form Billing Cycle

• Claims Appeal Process

• Medical Administrative Assistant Medical Terminology

• Patient Registration Office Accounting Medical Records Management

• Release of Information

• HIPAA Compliance Medical Transcription Basic Coding Skills for ICD / CPT

• Third Party

• Medicare

• Medicaid HMO

• PPO Medical Laws & Ethics

• Anatomy & Physiology

• ICD-IO

• Customer Service

• Retail Sales

• Data Entry

• Warehouse Experience

• Patient Processing

• Medical Office Experience

• American Sign Language

• ICD-9

• American Sign Language

• ICD-9

• Medical Scheduling

• Warehouse Distribution Experience

• Medical Billing

• Insurance Verification

• ICD-10

• EMR Systems

• Sales

• Microsoft Excel

• Microsoft Word

• Medical Coding

• Time management

• Computer literacy

• English

• Quality Assurance

• Microsoft Powerpoint

• POS

• Phone Etiquette

• Upselling

• Merchandising

• Childcare (10+ years)

Languages

• English - Fluent

• American Sign Language - Beginner

Awards

Ultimate Medical Academy Grad w/Honors

February 2020

Graduated with honors GPA 3.59

Certifications and Licenses

Medical Administrative Assistant

May 2019 to Present

Graduate of Ultimate Medical Academy. Certificate obtained February 23, 2020. Assessments

Protecting patient privacy — Proficient

January 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Ordained minister as of April of 2019.

Childcare experience since 1999 to present. Watching, caring for, feeding, providing activities, reading books, selecting age appropriate movies, attending outings.

Contact this candidate