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Customer Service Inventory Control

Location:
Sarasota, FL
Posted:
November 05, 2023

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Resume:

Corey Noyes

Sarasota, FL *****

ad0vlj@r.postjobfree.com

+1-828-***-****

Analytical and dedicated professional with solid experience in warehouse management, distribution, inventory control, shipping and receiving, and customer service. Proven track record of managing overall activities of warehouse, such as receiving, outbound orders, and inventory control with a focus on improving productivity and efficiency and providing highest quality of customer service. Skilled in building safe logistics and warehousing environment, implementing warehouse security/ safety procedures, regulatory compliance, and maintenance programs, and driving facility quality processes. Adept at optimizing processes and practices through innovation and continuous improvement. In-depth knowledge of warehousing, warehouse management systems, and equipment handling with expertise in maintaining profitable/cost-efficient operations and executing shipping/ receiving procedures to manage large throughput of cargo. Work Experience

Warehouse Associate Inventory Control Specialist (ICS) Floor and Décor - Sarasota, FL

April 2022 to Present

Forklift Operator

Reach Truck Operator

Load orders for customers while properly packaging, labeling, and securing products for safe transportation. Utilize order lists to pull products from designated storage areas and prepare them for customer pickup or shipment. Provide excellent customer service by assisting clients in the store with their inquiries with a focus on ensuring positive shopping experience. Serve as Inventory Control Specialist (ICS) to monitor stock levels, conduct regular stock counts, and facilitate inventory reconciliation efforts. Operate forklifts and reach trucks to move materials and merchandise throughout warehouse as per safety guidelines and best practices. Maintain cleanliness and organization of warehouse to promote safe working environment and optimize operational efficiency. Adhere to all safety protocols, including wearing appropriate Personal Protective Equipment (PPE) while contributing to regular safety training.

· Earned accolades from management for delivering exceptional results and garnering positive feedback.

· Recognized as proactive contributor for leading initiatives to enhance work area efficiency and warehouse operations.

· Elevated customer service standards to increase customer satisfaction and loyalty. Shipping and Receiving

PacTec, Inc. - Sarasota, FL

July 2021 to March 2022

Coordinated and executed outbound shipments to global customers, verifying shipping orders and selecting appropriate packaging. Facilitated smooth inter-warehouse transfers while coordinating inbound and outbound movements.

Performed regular cycle counts and audits to identify and resolve inventory discrepancies.

· Maintained and updated inventory records for real-time accuracy of stock levels. Home Health Care Provider

Self-employed - Rutherfordton, NC

August 2019 to May 2021

Honed various skills, such as compassion, patience, adaptability, communication, problem-solving, time management, stress management, healthcare systems, and advocacy. Customer Service Professional

Ingles Markets - Lake Lure, NC

May 2017 to August 2019

Managed cash and electronic transactions at the checkout counter, ensuring correct pricing, applying discounts, and providing customers with receipts. Bagged and packed customers' groceries to prevent damage and confirm convenience during transportation. Maintained the cleanliness and organization of the produce, dairy, and frozen departments by restocking shelves. Greeted customers, answered their inquiries, and delivered knowledgeable assistance regarding product availability, locations, and pricing. Assist customers in locating items, making product recommendations, and offering alternative options when necessary. Identified and addressed customer concerns and complaints, striving to resolve issues to their satisfaction.

· Achieved significant improvements in customer service while strengthening relationships with vendors and customers.

· Enhanced customer interactions and fostered a positive/welcoming environment to boost loyalty and repeat business.

· Streamlined vendor communication for more efficient procurement processes and collaboration for mutual benefit.

Independent Contractor

Edward's Carpet - Rutherfordton, NC

Sub-Contractor

Boat Repair - Wilmington, NC

Supervisor

Blue Ridge Mtn. - Fence, Rutherfordton, NC

Education

High School Diploma

Plainville High School - Plainville, CT, US

Skills

• Health & Safety Compliance

• Inventory & Stock Control

• Relationship Building

• Logistics & Supply Chain Management

• Health & Safety Compliance

• Warehouse Management & Fulfilment

• Vendor & Supplier Management

• Operations Management

• Continuous Process Improvement

• Fulfillment Center Management

• Shipping & Receiving Procedures

• Resource Allocation & Management

• RF Scanner

• Dementia Care

• Home Care

• Order Picking

• Warehouse Management

• Inventory Control

• Drywall

• Warehouse Supervisor Experience

Certifications and Licenses

Forklift Certification



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