DEBRA A. WALKER

EXECUTIVE ASSISTANT

Highly organized and detail-oriented Executive Assistant with a proven track record of supporting senior executives in fast-paced corporate environments. Exceptional time management and communication skills, strong sense of discretion and professionalism. Adept at efficiently managing executive schedules, coordinating complex meetings, and handling sensitive information with the utmost confidentiality. Dedicated to enhancing executive productivity and ensuring seamless operations within the organization.

AREAS OF EXPERTISE

Calendar Management Travel Coordination Meeting and Event Planning Document and Presentation Preparation

Email and Communication Management Office Administration Time Management Confidentiality and Discretion

TECHNICAL SKILLS

SAP Ariba MS Office Visio Salesforce Workday SharePoint Concur Medius Docufree Room Scheduler D365 ADP/Workforce Now Lotus Notes Survey Monkey NJ Realtor Bright MLS FormsRUs DocUSign

PROFESSIONAL EXPERIENCE

Quaker Houghton, Conshohocken, PA

September 2022–July 2023 Executive Assistant

- Provided high-level administrative support to Executive Vice-President, Chief Human Resources Officer, creating a professional atmosphere enabling the executive to maximize effectiveness.

• Coordinated extensive calendar management by planning and scheduling meetings, teleconferences, and travel arrangements across international time zones. Coordinated meetings and booked meeting rooms.

• Scheduled, organized, and coordinated HR leadership team meetings.

• Followed-up on action items for assigned meetings or tasks, including follow through with people for various updates.

• Arranged travel itineraries including visas, booking of travel, and accommodations.

• Owned the HR purchase order process; Partnered with vendors to ensure processing of invoices in Medius and expenses in Concur, aligning to budget requirements.

• Developed 90-day Onboarding Plans for senior executives and peers; Served as mentor to peers.

• Maintained contact lists and global email distribution lists for team.

• Provided general support to senior Human Resources management; Ad hoc tasks and projects as needed.

Inter Digital, Incorporated, Princeton, NJ

March 2020–September 2022

Senior Executive Administrator

- Provided efficient and timely administrative support to Chief Human Resources Officer. Managed the office in a manner that created and maintained a professional atmosphere that enabled the executive to maximize their effectiveness.

• Furnished information for review in advance of meetings to avoid last minute prep and follow-up on items identified by CHRO.

• Provided general support to Human Resources management and team, as needed.

• Documented and managed the purchase order process for the team starting with the inception of creating a new vendor to receiving a purchase order and tracking expenses.

• Developed a Human Resources Communications structure, helping manage the logistics around communications.

• Continually built relationships to establish a first point of contact with others for scheduling time with the executive.

• Acted as Microsoft Teams Representative for Human Resources, sharing knowledge with team members.

• Helped facilitate the Onboarding of Human Resources new hires.

• Assisted team with training sessions and ad-hoc project support, as needed.

• Ordered and maintained supplies for the team.

Coldwell Banker Schiavone & Associates, Yardville, NJ

June 2019–March 2020

Real Estate Administrative Assistant (Temporary, Contract position)

- Assisted broker/owner with the day-to-day operations of the real estate office.

- Prepared real estate contracts, addendums, and related documents; As required, sent to clients for signature through DocuSign.

• Provided general support to agents with preparing contracts and documents.

• Entered listings into Multiple Listing Service.

• Submitted commission statements to title companies based on contract.

• Developed and maintained client database to effectively manage marketing campaigns.

• Developed report to track agent productivity.

• Scheduled Open Houses.

• Created job procedure manual for continuity of office procedures.

Clearbrook Community Association, Monroe, NJ

February 2018–June 2019 Executive Assistant

- Provided administrative support to the General Manager and Board of Directors.

- Maintained all legal records of the community including correspondence, contracts, certificates of insurance, minutes, and CCA and Section governing documents.

• Attended all board meetings, recorded proceedings, and prepared minutes; Responsible for creating and keeping motions and numbers lists updated.

• Developed yearly schedule of projects.

• Handled and resolved resident complaints regarding administrative and landscape maintenance matters.

• Responsible for processing violation letters and the appropriate follow through; Maintained fine schedules along with grievance committee appointments.

• Processed all mass mailings; Processed and coordinated all aspects of the CCA elections and Section elections.

• Updated all Clearbrook policies as amended by Board action.

Eden Autism, Princeton, NJ December 2017–February 2018 Executive Assistant, Office of the President (Temporary, Contract position)

- Managed and prioritized the day-to-day administrative affairs of the President’s office.

- Scheduled all appointments and provided the President with background information and/or supporting documents in preparation for scheduled appointments, meetings, speaking engagements, conferences and interviews.

• Maintained an efficient flow of information between all levels of the President’s internal and external contacts on a wide spectrum of the organization’s plans and priorities.

• Screened incoming calls and materials to determine nature of request and whether it required the attention of the President, based on the knowledge of President’s preferences, office function, policy and priorities; - Processed all incoming correspondence received and prioritized and determined disposition.

• Attended various meetings with the President, including Leadership Team meetings, Board meetings, internal committee meetings and/or events.

• Prepared and distributed relevant materials to Board members in advance of the Board of Directors’ meetings; Attended Board and committee meetings; Took minutes and provided support to Board as needed; Ensured Board portal was updated with current documents.

• Prepared, reviewed, proofread and formatted all correspondence prepared for the President’s signature to ensure accuracy and completeness, as well as consistency with the communications branding guidelines.

• Arranged and confirmed all travel arrangements; Prepared itinerary and processed travel reconciliation.

• Served as a mentor and liaison to administrative assistants to create uniformity of organizational procedures and customer service interaction with departments, managers, staff and stakeholders.

Linda A. Osman, Esq., Chesterfield, NJ

June 2017–December 2017 Legal Assistant (Temporary, Contract position)

- Managed the day-to-day operations of the attorney’s office, allowing attorney to maximize her billable hours.

- Oversaw attorneys’ calendar for court appearances, municipal Prosecutor roles, real estate closings, office consultations, and early settlement panels; Introduced color-coded system that made calendar more effective and user friendly.

• Managed a range of confidential records, processes, and documents throughout legal proceedings such as litigations, settlement negotiations and divorce.

• Opened new client files, ordered title searches, gathered payoff information, managed deeds, trust documents, reviewed and closed files.

• Determined proper template for use in drafting documents and letters, such as deeds, wills and trusts.

• Prepared, administered and tracked client billings, bringing all account receivables up to date.

• Ensured prompt responses to phone/email inquiries and displayed professionalism in all client interactions.

• Developed an administrator’s desk manual for continuity of office procedures.

Johnson Controls International (formerly Tyco International), Princeton, NJ

April 2014–June 2017

Executive Assistant

- Supported the Chief Information Officer, Chief Information Security Officer, Vice-President, Global Infrastructure, Vice- President, IT Strategy and Excellence and Vice-President, Investor Relations (IR)

• Proactively managed 5 intricate and rapidly changing executives’ calendars based on business area knowledge and established priorities in multiple time zones.

• Booked executive domestic and international travel arrangements, including requirements for international visas. Reconciled travel expenses and prepared reimbursement requests. Approved travel requests and expenses for 9 direct reports.

• Planned, organized, and managed logistics for global IT group meetings and events. Interacted with staff and senior level business partners around the world. Point of contact for multiple consultant teams working with the CIO. Oversaw IT team space planning and on-boarding process.

• Coordinated logistics for quarterly earnings preparations and conference calls. Fielded incoming calls from analysts and investors for IR team. Liaison between the Transfer Agent and Shareholders.

• Managed content updates to Investor Relations external website and replied to all website e-mails.

• Created and implemented new hire procedures to coordinate on-boarding process with multiple departments.

• Created management tools to track sales/revenue pipeline and forecast resource requirements, ensuring proper resource utilization. Reviewed and approved vendor invoices for payment.

• Developed tracking procedures for laptops loaned to customers to facilitate project milestones completion. Resulted in on-time project starts and return of company assets.

ADDITIONAL RELEVANT EXPERIENCE

ProQuest, New Providence, NJ

Executive Assistant to Chief Executive Officer and Chief Information Officer Executive Assistant to Chief Operating Officer

EDUCATION

Associate of Applied Science (AAS) in General Business. Graduated with Honors Mercer County Community College, West Windsor, NJ

LICENSE

Real Estate Salesperson, State of New Jersey

(February 2020–Present)

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