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Customer Service Supply Chain

Location:
Mississauga, ON, Canada
Posted:
November 05, 2023

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Resume:

RICHARD OYELOWO

Mississauga, ON L*L *N* 647-***-**** ad0vhk@r.postjobfree.com

Professional Summary

Hardworking, flexible and committed Supply Chain and Logistics professional focused on completing work quickly and accurately to exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skills

Strong customer service and leadership skills

Able to meet deadlines and work we under

pressure in a fast-paced environment

Negotiation and forecasting skills

Demonstrated planning and scheduling

experience.

Excellent Communication skills, both verbal

and written

Microsoft, Word, Excel, PowerPoint

2 years SAP experience

Work History

Area Coordinator 05/2021 to Current

Home Depot of Canada Inc

Schedule and coordinate preventive maintenance

Verified completed work against health and safety programs and regulations Ensured all jobs are completed correctly and accurately with minimal loss of machine time, staff hours and production

Confer with other supervisors in coordinating operations and activities within or between departments

Provide adequate supervision, including leadership, safety, teamwork, operations discipline, positive work environment and performance management Assist team members in resolving complex issues with critical thinking and tactful communication

Boosted team performance with motivational support, mentoring and job skill coaching Developed and optimized schedules to cover expected workloads Prioritized workload and delegated team tasks based on strengths and skill levels. E-Commerce Associate/Customer Support Student Intern 12/2022 to 03/2023 Apple Express

Responded to customer inquiries regarding online merchandise in a professional and timely manner

Documented customer problems and inputs

Ensured prompt and proper resolution of customer queries Escalated/engaged other departments in the organization to provide a solution according to the procedures

Received, reviewed, and ensured accuracy and executed orders Supported E-commerce Specialist in maintaining consistent and professional contact with agents and services providers

Assisted E-commerce Specialist in maintaining accurate and progressive updates with customers

Assisted E-commerce Specialist in constantly updating dispatch boards Protected organization's reputation by providing the service we promise Responsible for all reporting requirements as the position dictates Assistant Property Manager 08/2015 to 05/2021

Easylife Property Management Inc – Mississauga, ON Handled residents' issues quickly to help maintain occupancy and avoid issues such as rent non-payments

Showed property with planned appointments and unscheduled visits to help close vacancies Connected regularly with tenants to check on needs and proactively resolve concerns Coordinated evictions via standard approaches and with assistance of law enforcement in complex cases

Inspected units at key times such as move-in and move-out to evaluate conditions, determine maintenance needs, and assess fees for damages

Developed and maintained property filing and tracking systems for key reports and documents

Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs

Worked with qualified repairers to keep properties and grounds up to modern standards Purchased building and maintenance supplies, equipment, and furniture. Senior Plate Mounter 06/2009 to 04/2015

Norcan Cascades Flexible Packaging Inc

Proofread text and images to assess quality and correct issues Created digital and physical pre-press proofs to show approximate appearance of final pieces

Maintained equipment and adjusted settings to achieve quality results Aligned and registered flats to sensitized plates to create composite images Followed established guidelines and procedures

Completed all assigned tasks prior to shift end

Examined completed work to identify flaws and check conformity with masters prior to full-scale production

Used good organizational skills to manage workload. Education

Diploma: Supply Chain & Logistics 03/2023

TriOS College - Mississauga, ON

Courses Included Intro to Freight Forwarding, Inventory Control & Materials Management, Customs Issues & Procedures, Negotiations & Supplier Management, Security, Compliance & Loss Prevention, Professional Purchasing, International Transportation and Trade, CIFFA and more. Completed four-month internship as a Logistic Coordinator. Diploma: Business Management 03/2022

Citi College - Mississauga, ON

Courses Included Fundamental of Accounting, Simple Accounting Sage 50, Quickbooks, Marketing, Business Management, Managing Human Resources, Business and Law, MS Project, Business English, Business Communication, Offices Procedures, MS Word, MS Excel. MS PowerPoint, Internet Explorer, MS Access, MS Outlook and Window Operating System



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