Team Member Customer Service

LEESA TACKETT

**** ****** **** ******, ** ***** ad0vf2@r.postjobfree.com 859-***-****

OBJECTIVE

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

SKILLS & ABILITIES

Food Handlers Permit 2020-2021 acquired in Beaumont, Texas. October of 2020. I am extremely organized and take notes on newly learned procedures and protocol. I am punctual and have excellent people and communication skills which include active listening, problem solving, and interpersonal skills. I have software and computer skills. I have leadership skills including the ability to teach and mentor, flexibility, risk taking, team building and team management. I have management skills which include decision making, task delegation, and team leadership. My skills include problem solving, time management, and many related transferable skills.

EXPERIENCE

TEAM MEMBER

GIANT EAGLE

NOVEMBER 2020-MARCH 2021

WAITTRESS CASHIER MANCINO’S LEXINGTON, KY.

MAY 2020-AUGUST 2020

Memorized restraint’s menu

Entered patrons food orders on a point of sale system that transferred orders to the kitchen staff in a 100+ seat restaurant.

Performed food preparation duties such as assembling salads, appetizers, and cold dishes, portioning salads, and brewing tea in a fast paced line kitchen.

Waitress Cashier Rao’s Bakery Beaumont, Texas

August 2020-October 2020

Memorized store menu

Took personalized and specialty cake orders

Food preparation and storage procedures

Cashier and Customer Service

EDUCATION

UNIVERSITY OF KENTUCKY, LEXINGTON, KY.

Bachelors of Arts

Merchandising, Apparel and Textiles. May. 2013

COMMUNICATION

Clear communication is an essential component in a productive and healthy work environment. I feel myself,, as an employee,,can improve not only the company they work for but also their own overall job satisfaction. As a good communicator I am able to make decisions and communicate those decisions to others. I’m able to effectively handle unsatisfied customers in an empathetic manner. I am able to successfully represent your brand and positively spread awareness of your brand. I work well within a team.

LEADERSHIP

Leadership skills are skills you use when organizing other people tp reach a shared goal. I am particularly adept at motivating others to complete a series of tasks often according to schedule. Leadership is a combination of skills working together to create a desired outcome. Here are a few of my strongest leadership skills *patience, *empathy,*active listening, *reliability, *dependability, *creativity, *positivity, *effective feedback, *timely communication, *team building, *flexibility, *risk taking, *ability to teach and mentor. I am decisive. I have integrity, I am 100 percent relationship building, I problem solve and I am dependable.

REFERENCES

Jordan Brooks Mancino’s Manager 859-***-**** (co-worker)

Clay Louann Thomas Robinson and Epling, P.S.C. 859-***-**** (co-worker)

Janelle Sue Barbe’ 513-***-**** Magnificient Morkies and Fabulous Furs (co-worker)

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