Huntington Beach, CA ***** 949-***-**** ad0vep@r.postjobfree.com

GAIL WHITE

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic. Proven track record of building customer relationships and exceeding sales goals. PROFESSIONAL

SUMMARY

SKILLS ● Microsoft Office Suite

● Zoho CRM

● Salesforce

● MS Teams

● CoverMyMeds

● Epic

● Ring Central

● Outlook

● Territory Sales Experience

● Business Development

● Objection Handling

● Aesthetics

CLINIC ACCOUNT MANAGER 09/2020 to 02/2023

Medavail SpotRX Pharmacy

ACCOUNT MANAGER/BUSINESS DEVELOPMENT 11/2019 to 09/2020 Brillen

SPA SPECIALIST 12/2018 to 11/2019

WORK HISTORY

Oversee day-to-day sales operations with clinical partners, consistently engaging with physicians and other staff to promote technology services.

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● Educate clinical staff and patients on services. Turned underperforming clinic into top volume accounts resulting in increased revenue of 600%.

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Provide service updates and monthly report presentations to physicians and practice manager.

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● Develop strong relationships with key decision makers.

● Customer Service: Resolving any concerns or complaints in timely matter.

● Work closely with all departments to meet needs of patients and clinics. Identify opportunities to increase revenue, adherence rate and kiosk utilization by implementing SMART goal plan and SWOT analysis.

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● Track key performance indicators (KPIs).

● Exceeded sales quota.

● Collab with marketing team to support clinic launch.

● Consistently received “above expectations” on performance reviews. Honored as top representative for acquisition of Brillen's largest optical account and recognition for displaying exceptional skills.

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● Acquired partner through prospecting and cold-calling

● Presenting to key decision makers.

● Worked closely with accounts to retain partnership and increase revenue. Led completion of essential partner onboarding procedures, conducting comprehensive presentations.

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● Utilized CRM system to effectively collect and store key client data. Marriott Lido House, Newport Beach, CA

OPERATIONS DIRECTOR 01/2015 to 11/2018

Skinvows

COUNTER MANAGER 01/2015 to 05/2015

Nordstrom

TERRITORY MANAGER 01/2005 to 01/2008

Playtex Products, Inc

● Followed all company policies and procedures to deliver quality work. Listened and responded to customer requests and forwarded necessary information to superiors.

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● Interpreted clients' needs and introduced services to fit specific requirements.

● Assisted with staff training to enforce quality, safety and sanitation guidelines.

● Worked with brands such as Dr Dennis Gross, Elemis, Knesko, LightStim, Hydrafacial. Coordinated all marketing operations for aesthetic services including social media to boost consumer engagement; facilitated in-depth research on current industry trends.

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● Attend networking events, establishing key partnerships with vendors and clientele. Guaranteeing health and safety compliance standards, obtaining necessary licenses and insurance.

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● Provide treatment quotes to clients.

Image Skincare, Intraceuticals Oxygen Facial, Galvanic. Nuface microcurrent, Microdermabrasion, LightStim.

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● Successfully achieve sales goals for Armani Cosmetics.

● Build relationships and trust with customers and assist with their beauty needs.

● Work closely with vendor to maximize sales.

● Manage stock, merchandising, display and merchandise transfers.

● Customer service: Process returns and refunds.

● Utilize inventory management software to process orders. Managed Inland Empire territory of over million dollars in revenue annually for Banana Boat and Hawaiian Tropic.

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Overseeing strategic handling of over 96 customer accounts within food, drug, and mass retail.

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Employee training and development efforts, applying advanced leadership capabilities to expertly instruct individuals on industry best practices.

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● Increase sales by working closely with store management.

● Ensured achievement and surpassing of forecasted sales goals.

● Build strong relationships with all levels of store management. California Coast University, Bachelor Of Science-Psychology National Education Center, Medica Assistant

Accreditation Council For Medical Affairs, Pharmaceutical Representative Certification Paul Mitchell The School, Aesthetician

EDUCATION

LICENSE Aesthetician- State of California

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