Devala D. Simmons

*** ****** **. ******* ****, VA 23602 ● 757-***-****) ● ad0vdr@r.postjobfree.com

Works well as a team player or individually

Excellent time management skills

Strong Customer Service skills

Successfully meets strict deadlines

Strong written and verbal communication skills

Able to perform in a fast-paced environment

Commercial Drivers License with Passenger and School Bus Endorsements

PROFESSIONAL EXPERIENCE

Quest Diagnostics Nov 2021 – Current

Route Service Representative

Responsible for safe, timely transportation of medical specimens, supplies, reports, equipment and materials to the appropriate destination while protecting critical health information.

Engage and develop relationships with customers and communicate client concerns to local leadership.

Maintain effective level of communication with leadership to report service impacting issues.

Strong organizational skills ability to follow company and department policies and procedures.

Organizing collected specimen into appropriate temperature-controlled coolers and boxes.

Scanning collected specimen in handheld scanner to allow tracking and accountability.

Scanning other drivers specimen consolidated bags for relay to laboratory in Baltimore.

Maintaining CBL training on time and with a passing score.

Maintaining a safety score of 750 or higher to ensure safe driving of company vehicle.

Tidewater Logistics DSP LLC Sept 2020 – Dec 2020

Amazon Delivery Associate

Driving a large sprinter van to the Amazon warehouse and loading 200-300 packages in addressed order for delivery on a predetermined route.

Following all highway and safety guidelines when operating sprinter during deliveries.

Providing exceptional customer service to customers inquiries.

Maintaining a safe driving score of 750 or higher per week.

Helping team members with deliveries of packages when done with own route.

Sanitizing, cleaning, refueling and maintenance of delivery vehicle at the end of daily shift.

Using smartphone technology to scan every package upon delivery and capture photo of delivered package.

Effectively communicate with dispatch, customers and Amazon support staff.

Carrying and delivering packages weighing up to 75lbs

Constant bending, walking and lifting to complete all deliveries

American Red Cross Jan 2020- Sept 2020

Phlebotomist/Collections/Loader/Driver

Loading sprinter van with all collection supplies and Apheresis machines and equipment required for blood drive of the day.

Following all Federal and State guidelines while operating company vehicle safely to and from mobile blood drives.

Cleaning, Sanitizing and Organizing preventive maintenance of company vehicle after every operation.

Following FDA guidelines and procedures to collect whole blood units from volunteer donors.

Following FDA guidelines and procedures to collect health history information required for eligibility to donate whole blood, plasm and red blood cells from volunteer donors.

Collecting blood pressure, hemoglobin, temperature and pulse from volunteer donors before donation.

Following FDA guidelines and procedure to perform successful venipuncture and phlebotomy on volunteer donors by selecting appropriate vein for 1 pint whole blood collection.

Preparing venipuncture area of the arm by using Chloraprep or DUO Iodine scrub.

Following FDA guidelines and procedures for storing, packing and transporting whole blood collected units.

Williamsburg Landing June 2019 – Jan 2020

Driver

Transporting frail, elderly, wheelchair bound participants and assistance residents to and from medical and personal appointments in a company vehicle.

Followed written and oral directions to complete daily tasks, routes, schedules, paperwork and assignments,

Ensured cleanliness of company vehicle, recording gas receipts and completing charge slips.

Learned new routes and quickly adapting to changes for routes and residents and family members.

Developed professional relationships with Coworkers, Management and Residents.

Riverside Pace Nov. 2011 – June 2019

Driver

Transported frail, disabled, elderly, wheelchair bound, and assistance required patients to and from the PACE center, for social outings and other specialty appointments.

Secured wheelchairs and walkers with safety hooks, straps, locks and seat belts, loading and unloading passengers who are ambulatory and non-ambulatory.

Helped patients with Dementia, Alzheimer’s and other medical conditions with transport.

Followed written and oral directions to complete daily routines, preparing and submitting all required paperwork for daily routes, gathering signatures for medication & medical supply distribution, attending daily meeting for updates and new requirements.

Delivered medications, supplies and other medical equipment to participants and their family members.

Learned new routes and quickly adapting to changes for routes and participants.

Completed new tasks before required deadlines with little to no supervision.

Ensured the sanitation and cleanliness of the transporting vehicle, pre/post tripping vehicle for safe driving.

Returned to work for a second time and bridged time

Laboratory Corporation of America Sept. 2015 –Jan.2017

Courier

Following scanning and tracking requirements for irreplaceable, frozen and tracked specimen.

Built relationships with clients by professionally and effectively communicating with medical office personnel.

Utilizing Door knockers for accounts that have no specimen in box for accessioning.

Utilized navigational software, while safely operating an assigned company vehicle on an assigned route allowing for on call stops.

Maintain Specimen integrity by properly scanning, packing and transporting frozen, refrigerated and room temperature specimen to lab for accessioning.

Delivering medical equipment, lock boxes, ordered supplies and report to medical clients and acquiring necessary signatures.

Using portable fridge, dry ice, cooler and medical specimen carry bag to collect daily specimen.

Using tracking labels to track irreplaceable specimen such as biopsies, informaseqs and other specimen.

EDUCATION

Robert Morgan Vocational Institute, Miami, FL 1989-1993

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