Business Development Product Management

PHILIP WILKINSON

Old Orchard Beach, ME *********.**@*****.*** 207-***-****

Strategic Planning Operations Management P&L Accountability Telecom Expertise

Experience:

Chief Operating Officer VenTek International Petaluma, CA & Vancouver, BC July, 2015 – August, 2023

SaaS (Software as a Service) provider with Payment Card Industry (PCI) certified cloud services throughout North America, with manufacture and implementation of automated fee machines (AFM) enabling bank card and cash transactions fee collections for parking and high-speed rail transit application

Managed all functional disciplines – Strategy, product management, engineering, business development, sales, client services, manufacturing operations, legal, contract management, HR, ERP (SYSPRO) & finance

P&L Accountability - $20+ million/year in profitable revenues with 20% annual revenue growth rate

Business Development – Led engineering design, UI/UX design, product management and implementation of Parking Validation & Enforcement Systems

Key clients include U.S. Army Corp of Engineers, Boston Properties, Honeywell, New York State Parks & Indigo Parking

HR administration and management expertise

Managing Director Technology Innovations Consulting San Francisco, CA June, 2005 – July, 2015

Business management consulting services:

Product Management

Telecom – Broadband Infrastructure Planning and Implementation

HR Administration & Management

Strategic Planning

Client Services - ZenDesk

Business Development

UI/UX ease of use

Enterprise Resource Planning (ERP)

Monetization & investment strategy

SaaS – Cloud Services

Operations management

Business process improvements

Manufacturing process improvements

Financial management

Key Engagements

Broadband Technology Innovations, LLC – Product acquisition and management

Paperboy Ventures (Venture Capital) – M&A, Intellectual Property (IP) licensing

oLitigation management - negotiated and won a $6 million award for patent infringement

Expert technology witness at trial for patent infringement litigation

Chief Executive Officer Enhanced Global Convergence Services Nashua, NH August, 1998 – June, 2005

Product definition, development and marketing for retail telephone prepaid calling card products as a reseller of AT&T, MCI and Sprint telecom networks.

Managed all functional entities – Strategy, operations, product management, technology implementation, finance, HR, engineering, sales and marketing

P&L Accountability - Grew profitable revenues from $10 million to $65 million

Created a dominant retail prepaid calling card product, “Mi Casa” earning the trust of the market over competitors

Reduced distribution costs 40% by implementing online card purchase and administration for consumers

HR administration and management

Executive Vice President Digital Switch Corp. (DSC) Dallas, TX August,1995 – July,1998

DSC was a $1.5 billion annual revenue telecommunications equipment manufacturer. Accountable for product management, engineering, operations, sales and business development for the global Transport Products Division with factories in Dallas, Denmark, Ireland, Porto Rico and Costa Rica.

Global Business Development

oAchieved $1billion+ in annual revenues with10% net profit

Managed Investor Relations for the Transport Division in quarterly Wall Street meetings

Global Product Definition & Management

Managed all functional disciplines with 2000+ employees

Managed the Fiber Optic Submarine Cable Factory in DenMark

HR administration and management

Chief Revenue Officer Network Programs Inc. (NPI) Morristown, NJ November,1992 – July, 1995

Cofounded NPI to provide patented software technology for M2M (Machine-to-Machine) computer communications with responsibility for directing the start-up that provided disruptive middleware, systems integration, and software applications. Proprietary software enabled communications between disparate computers, running any platform, across any programming language.

Business Development

oDeveloped a strategic partnership with Electronic Data Systems (EDS) and deployed a converged single billing system for wireless and wireline services

oGrew from startup to over $33 million in annual revenue with 10% net profit

Marketed complex technology in understandable terms

VP Operations Software Systems (OSS) AT&T/Bell Labs Morristown, NJ May, 1984 – October, 1992

Identified and developed strategic business and technology enablers for successful ventures and managed global marketing communications strategies and plans

Fiber to the premise marketing, planning and implementation for AT&T and The Bell Telephone Operating Companies – Managed the first fiber backbone implementation in the U.S. for the Eastern Corridor (Miami to Boston)

Introduced the first commercially deployed Artificial Intelligence software system (Predictor) for outside plant fault detection and isolation

Grew the OSS division from $500m/year to $700m/year with 20% MOI

Product Management for 50+ OSS products

Business Development

oDeveloped and implemented a successful Japan market entry strategy leveraging the AT&T OSS for NTT Japan

oManaged the joint venture with Telecom Italia

EDUCATION

Southern Methodist University Bachelor of Science - Mechanical Engineering Dallas, TX

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