Supply Chain Customer Service
Resume:
Over * years’ experience in multiple areas; shipping, sales
analysis, foreign purchasing, procurement & trade
execution.
Have gained a wide experience in a variety of software packages and applications, and have also been effective in explaining complex information in a comprehensive manner
& focusing on continual improvement and fostering growth. With diversified knowledge & experience in National, International, FMCG and Manufacturing enterprises, seeking a challenging management position in the field of supply chain in which my knowledge analytical, communication & creative skills are applied and increased.
Certified CISCM (International Certificate of Supply Chain Management) from IPSCMI (International Purchasing & Supply Chain Management Institute) – Irvine University of California.
Work History
March 2021-Present
Senior Trade Execution Specialist (Procurement&logistics) Oilex (Oil International Multiseed Extraction Co.) FMCG- Soy Beans Extraction & Refinery
Managing the full Import/Export process including documentation, contracts, payments, and customs formalities
Selecting the most Profitable Incoterm scenario for each shipment to minimize cost and maximize profit.
Coordinating with Plant & Port logistics Teams to avoid stock- outs.
Monitoring document issuance process to ensure accuracy and timeliness as per contractual obligations.
Communicating with freight forwarders and clearing agents to ensure timely clearance and smooth operations.
Handling equipment importing and communicating with suppliers to ensure the compliance of the documents according to authorities’ requirements, and to ensure clearance from customs without demurrage costs.
Aiding the Business Development Department in choosing Export Destination through calculating the FOB price of Shipment and obtaining the lowest Freight and Customs Clearance prices through a wide network of Service Provider and contacts.
Personal Info
Address
Bldg. 24, Piece No. 7, land
of investment, Zahraa El
Maadi, Cairo
Phone
ad0vcf@r.postjobfree.com
www.linkedin.com/in/moha
med-abbas-5bb47411a
Skills
Planning and Organizing
Excellent
Problem solving
Excellent
Leadership and People's
development
Excellent
Decision Making
Excellent
Negotiating & Contracting
Excellent
Procurement
Excellent
Logistics
Excellent
Mohamed Tarek Mahmoud Abbas
Senior Trade Execution Specialist (Procurement & Logistics)
Communicating to banks the handling of all shipments’ payments (LCs, CADs, Avalization, advanced payments) according to contractual obligations in order to avoid shipment delays in addition to negotiating with suppliers any amendments requested after issuance of LC drafts.
Jan. 2019 - March 2021
Senior Foreign Purchasing Specialist (Procurement) TechnoCans (Subsidiary of Eagle Group for Chemicals) Manufacturing- Chemicals & coating packaging
Contacting international & domestic suppliers of different kinds of products used in the manufacture of tin cans & plastic barrels.
Negotiating price quotations of products with the suppliers after making a complete portfolio for those offers, and submitting them to the purchasing committee.
Arranging with the supplier the contract after making all the negotiations necessary including prices, incoterms, and origin of product…..etc.
Issuing the purchase order which must be signed, stamped & sealed by the purchasing manager & CEO
and send it to the supplier in order to get confirmation.
Monitoring document issuance process to ensure
accuracy and timeliness as per contractual obligations.
Communicating with freight forwarders and clearing agents to ensure timely clearance and smooth
operations.
Arranging with the financial department the transfer of payments required to pay the charges of the custom clearance office.
Following up with the warehouse, quality department about the shipment & specifications of products because if there is anything wrong with the received products.
Working on the ERP System.
Oct 2017 – June 2018
Foreign Purchasing Specialist
Al Jawhara Corrugated Board Company
Manufacturing- corrugated boxes
Contacting international suppliers of different kinds of papers used in the manufacture of corrugated cartons & getting different offers of prices and specifications of products from the suppliers, then making a complete portfolio for those offers, and submitting them to the purchasing committee.
Arranging with the supplier the deal including all necessary arrangements, documentations, terms of payment, after Microsoft Office (Excel,
Word, PowerPoint &
Outlook).
Excellent
Languages
Arabic (Mother Tongue)
English (Fluent)
French (Good)
receiving the purchasing committee decision.
Communicating with freight forwarders and clearing agents to ensure timely clearance and smooth operations.
Following with the freight forwarders to finish the shipment before the free time of demurrage ends & arrange with the financial department the required payments for the release of the shipment from the Egyptian ports till the shipment gets into the warehouse of the factory.
Closing the portfolio of each shipment according to the ISO filing and finalizing it with the concerned departments. Jan 2015 - Oct 2016
Customer Service and Documentation (Import Dpt.)
China Shipping Container Lines (CSCL)
Transportation- shipping line
Operating on the TS System, ME-Soft System, CSEUS System and the OIP application system.
Issuing delivery orders and downloading the plans for the vessels carrying local import containers as well as delivering the vessels import manifest, which is sent to the Egyptian Authorities of Customs.
Dealing with the Egyptian terminals with compliance to our equipment in the terminal yards to make the
arrangements necessary for the imported containers for the Egyptian imports.
Arranging discharging lists of the vessel containing the containers numbers with their seal numbers in compliance with the operation department.
Contacting the HQ to arrange with it the required discount
& free time of demurrage & detention for the customers to make it much easier for them to withdraw their shipments
Contacting customers to inform them about the estimated time of the arrival of their containers as well as calculating the demurrage and taking into consideration the
immediate response to the client’s requirements.
Issuing invoices and sending them to the customers after complying and arranging the payment methods with the shipping accounts and general accounts departments. Dec 2012 - Dec 2014
Regional Sales Analyst (Canal & Sinai Team)
Consumer Sales (Dealers Team) Vodafone Egypt
Telecommunication
Preparing the quality of sales for the region of The Canal & Sinai that shows the performance of lines that we sold throughout the market.
Fully understanding the capabilities and specifications of any new service & products.
Ensure that all workflow requests are delivered in a timely and accurate manner in accordance with our set SLA
(Service Level) through clear prioritization of team’s workload, distinguishing between urgent and important requests in a fluid and constantly changing environment.
Supporting the sales team of the region of The Canal & Sinai by providing them with all the data and analysis needed & required.
Monitoring progress Vs. milestones for the stages of sales plan production, and provide frequent status reports to the top management.
Making and distributing the allocations of Vodafone’s products among the dealers in each government after consulting and arranging with the sales executives each dealer’s share of the allocation on weekly & monthly basis.
Working on the extranet system to grant the dealers new codes after receiving those requests from the sales executives.
Moreover, making reports about the renovations needed for the dealers in the region of The Canal & Sinai after taking the top management agreement.
Reporting, analysis & dashboarding reports for making analysis of the staff commission for the top management. October 2010 – December 2012
Customer Service and Documentation Executive (Export Department)
China Shipping Container Lines (CSCL)
Transportation- shipping line
Operating on the TS System, ME-Soft System, CSEUS System and the OIP application system.
Issuing shipping orders and making plans for the vessels carrying local export containers as well as making the vessel’s export manifest, which is sent to the Egyptian Authorities.
Dealing with the Egyptian terminals with compliance to our equipment in the terminal yards to make the
arrangements necessary for exporting the containers of the exporting customers.
Arranging loading lists of the vessel containing the containers numbers with their seal numbers in compliance with the operation department.
Contacting customers and taking into consideration the immediate response to the clients’ requirements.
Issuing invoices and sending them to the customers after complying and arranging the payment methods with the shipping accounts and general accounts departments. April 2010 – August 2010
Sales Coordinator
Retail Department (sales Indoor) Vodafone Egypt
Telecommunication
Selling Vodafone’s products and doing anything related to sim swap, recharging, paying bills and selling handsets.
Issuing invoices for the customers with the amounts they have paid for the service they have applied for.
Education
B.S. In Commerce & Business Administration
English section
Helwan University, 2009
Major Foreign Trade
ICDL Course from Helwan University in the year of 2009.
Qualification Course for the Diplomatic Representation by the Arab Research & Training Center in the year 2010. Awards and Recognition
Certified CISCM in the year 2019 (International
Certificate of Supply Chain Management) from IPSCMI
(International Purchasing & Supply Chain
Management Institute) – Irvine University of California.
Certified in the fiscal year of 2013-2014 for the outstanding performance as the top performer & best achievement in the field of Sales Reporting & Analysis. Interests
Professional photography, travelling, and old coins collection.
*References furnished upon request.
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