Customer Service Data Entry& residential management and leasing
Resume:
Tia Reed
Property Manager at Reed Investors
Midlothian, VA 23113
************@*****.***
Objective: Office administrative professional with military medical supply logistics background seeks to assist office team in providing outstanding customer care, and service. If your company could benefit from an associate with strong knowledge of debits and credits, who understands great customer service, and teamwork equals a better bottom line for your company, then schedule and interview with me.
Education:
2004 Associates of Applied Science Degree in Accounting awarded from John Tyler Community College.
1994 Certified in Medical Logistics Supply, United States Army.
1992 Nursing Assistant Certificate Awarded from Cochise
College, Arizona.
Work Experience
2006-2017 : Property manager for family real estate business. Duties include market, screen, and lease multiple rental properties to maximize profits, and reduce vacancy. Accounting activities include maintaining ledger of accounts receivables, payables, arrears, and invoices for banking, and tax purposes. Other duties include preparing, and filing unlawful detainers for court. Also, coordinate repairs, manage/schedule employees, and meet with bankers, and vendors as necessary.
1994-2002: Medical Logistics Supply Coordinator United States Army Facilitate just in time inventory practice for military medical supply unit to maximize combat readiness. Honorably discharged.
Social Activities and Hobbies: Assist on usher board at my local church, and breeding Chihuahuas. References Available Upon Request
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Office support specialist
RRHA - Richmond, VA
April 2022 to December 2022
Assist manager with 6 senior sites. Work with vendors and maintenance. Use yardi software and Microsoft office. Proficient in word and excel. Answer phones, tend to tenants grievances and complaints. Do annual recertifications and calculations for subsidy rent.
Customer Service and Billing
Genetworx - Richmond, VA May 2021 to October 2021
Answer phone and relate to patients about medical billing and insurance information. Do data entry to FR, palmetto, Availity, Copia, and Xifin software. Data entry voicemail logs to excel spreadsheet and do outbound calls to patients and insurance rep. Answer billing question for patients and ins rep. Relate data, key in data and update information in 5 different systems software.
•Performed data entry for customer information
•Performed customer service surveys
•Provided policy and service information
•Assisted customers with a warm and professional attitude
•Answered general questions
•Managed client records
•Performed customer service surveys
•Provided policy and service information
•Assisted customers with a warm and professional attitude
•Answered general questions
•Answered calls from customers and clients
•Resolved customer information and complaints
•Responded to claim inquiries
•Performed data entry for customer information
Leasing Agent
BG Multi Family - Richmond, VA
January 2017 to July 2019
Leased apartments for different complex, sometimes tax credit, show apt, answered phones, Use several different rental software and experienced in yardi. Communicate and handle tenants grievance, Send out notices to tenants.Collect rents, sign for different vendors and order services for apartments.
Education
Associate in Accounting
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