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Scheduler/call center

Location:
Miami, FL
Salary:
19
Posted:
November 05, 2023

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Resume:

Mackenly Rosier

ad0vbd@r.postjobfree.com

561-***-****

Experienced Scheduler and Coordinator skilled in managing schedules, resources, and teams efficiently. Proficient in scheduling software, adept at problem-solving and prioritizing tasks.

EXPERIENCE

M&M Wellness Center

Scheduling Coordinator 06/2017-10/20223

West Palm Beach

- Coordination: The core responsibility of the role.

- Organization: Managing and maintaining order in tasks and processes.

- Preemptive Scheduling: A scheduling policy where a higher-priority task can interrupt the execution of a lower-priority task.

- Gantt Chart: A visual representation of how tasks are scheduled over time.

- Gantt Chart: A visual representation of how tasks are scheduled over time.

- Scheduler: The primary term itself, referring to the component or algorithm responsible for managing the execution of tasks or processes.

Medical Care Private Center

Front Desk Receptionist 08/2017-09/2020

Boca Raton

- Appointment Scheduling: Managing and coordinating appointments.

- Hospitality: Creating a welcoming and friendly

environment.

- Computer Skills: Proficiency with office software and reservation systems.

- Guest Check-in/Check-out: Managing arrivals and

departures smoothly

- Record Keeping: Maintaining guest records and logs.

- Privacy and Confidentiality: Maintaining guest privacy and confidentiality.

- Customer Service: Providing exceptional service to visitors and guests.

Walmart

Care Private Center

Customer Service 08/2012-07/2017

Boca Raton

- Problem-Solving: Resolving customer issues and

concerns.

- Conflict Resolution: Skill in managing and resolving disputes

- Data Entry: Accurate recording of customer

information

- Product Knowledge: In-depth understanding of

products or services.

- Customer Retention: Strategies to retain and nurture loyal customers.

- Follow-Up: Ensuring customer issues are resolved and followed up.

EDUCATION

South University - AA Business Administration

SKILLS

● Data Entry

● Attention to Detail

● Microsoft Excel, Word, Outlook

● Customer Service

● Decision making

● Leadership

● Organizational Proficiency

● Collaboration Aptitude

● Strong Problem-Solving Abilities

● Critical/Forward Thinking

● Time Management

● Coachable

AWARDS

- Hospitality Star

- Employee of the month

LANGUAGES - Creole, French



Contact this candidate