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Surname(s) First name(s)

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Curriculum Vitae

Personal information

First name Surname Tarryn-Leigh Skouras

Address 18 Penzance Street

204 Lezar House

New Redruth

Alberton

1449

Telephone 076-***-****

E-mail ad0var@r.postjobfree.com

Nationality South African

Date of birth 20 September 1984

Gender Female

Desired employment /

Occupational field

Administration

Biography

● I consider myself an efficient and hard-working individual who possesses excellent communication and interpersonal skills.

● I am able to work in diverse and dynamic environments consisting of teams, or as individual exercising competent and diligent traits.

● I am particularly ambitious, self-motivated and disciplined and have a great sense of initiative.

● I thoroughly enjoy taking on new challenges and am able to handle pressure without any hesitation.

● I believe I am essentially self-disciplined and mature by nature and always present professionalism in my conduct.

●

● My ability to learn at a fast pace ensures that I efficiently and effectively complete tasks.

● My main strengths are in managing myself and other people under stressful situations and providing excellent service while juggling priorities and paying careful attention to detail.

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● I am completely trustworthy.

Work experience

Dates

Liberty life-Long term insurance

1 April 2004 to 31st November 2017

Occupation

Main activities and

responsibilities

Liberty life-Long term insurance

Values Agent/Administrative

● Calculate and explain values independently to clients

● To complete end – to – end processes independently and take ownership of processes

● To answer any values’ query received from internal and external customers with minimal assistance

● Respond to complex client queries independently

● Ensure data integrity and recommend any system changes where relevant

● Client engagement and explanation on products and portfolio (complex)

● Problem resolution within agreed time frame.

● Ensure that error cause removal is established to prevent further queries of the same nature reoccurring.

● Client focus must be maintained without compromising the business in any way within level of authority and expertise.

● Courteous and professional manner to be maintained when dealing with clients.

● Ensure that complete and accurate information given.

● Ensure that feedback is to be given until query is resolved.

● Monitor trends and provide feedback to relevant parties.

● Provide subject matter expertise according to customer requirements and level of expertise.

● Ensure all values are calculated according to Actuarial Principles and standards.

● Ensure complete and accurate information is always made available to customers irrespective of source of entry.

● Ensure all information is obtained and investigated, where necessary before actioning request.

● Delivering Results and Meeting Customer Expectations (act in a professional, client-oriented manner)

● Relating and networking (stakeholder engagement)

● Working with people (be a team player)

● Adapting and Responding to change

● Analytical

● Planning and organizing

● Persuading and Influencing

● Applying expertise and knowledge

● Coping with pressure and setbacks (react quickly to emergency situations)

● Presenting and communicating information (written and verbal). Page 3/4 - Curriculum vitae of

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Work experience

Dates

Reception/Administration

Woodbrook Group Insurance

25 Spyrou Araouzou 3036

Limassol

Cyprus

1 December 2018 to 01 September 2020

Occupation

Main activities and

responsibilities

Administration

● Doing administrative duties;

● Preparing and editing letters, reports, memos, and emails;

● Running errands to the post office;

● Arranging meetings, appointments, and executive travel

● Answering phone calls and taking messages

● Maintaining folders and building spreadsheets;

● Liaising with teams and units;

● Tracking petty cash;

Academic Background

Name and type of organisation Alberton High School Title of qualification awarded Matric 2002

Principal

subjects/occupational skills

covered

English, Afrikaans, Accountancy, Computer Studies, Business Economics, Hotel keeping & Catering

Name and type of organisation

providing education and

training

UNISA (University of South Africa)

Title of qualification awarded BCOM in Human Resources 2017- Current (3rd year) Not completed currently in my third year

Name and type of organisation

providing education and

training

UNISA (University of South Africa)

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Surname(s) First name(s)

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© European Union, 2004-2010 24082010

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