William Hattenhauer

IT Systems Specialist, USA

ad0v90@r.postjobfree.com

805-***-****

I enjoy the design, development, and implementation of exceptional systems: Getting the enterprise resource management under control, mentor teams of diverse technical skills, leading production support teams to create superior performance from data processing systems, using scalable resources, and operational techniques to deliver excellent service to the organization.

Previously held Top Secret clearance 02/29/1984-02/28/2001

Authorized to work in the US for any employer.

Skillsets:

•RHEL/CentOS Unix/Linux - Sr. Admin

•Windows Server 2008-2019 Installation, Configuration & some Admin

•Window SQL Server - Installation & Configuration

•VMWare v5 – 6.5 - Installation, Configuration & some Admin

•Microsoft Office: 365 - Admin

•Network Routers, WAP, & Firewall - Installation, Configuration & some Admin

•DNS/DHCP - Installation & Configuration

•VoIP/FoIP - Configuration

•Oracle/MSSQL/MySQL - Installation, Configuration & some Admin

•Jira, Confluence - Experienced

•Git, Subversion - Experienced

•Bash, Fortran, C, Pascal, C++, PowerShell, Visual Studio 2019 - Experienced

Summa:

System Integration Analyst AGIA Affinity - April 2016 to August 2019

Support multiple affinity group insurance agencies that insure over 12 million paid policy holders. Provided business orchestration processes, while training two additional trained staff. Authoring, evaluating, documenting, redesigning, and redeploying scripted (SQL, SSIS, SSDT, PowerShell) production ETL jobs. Detailed process designs in Confluence to streamline future troubleshooting of workflows and to supply continuity in the SDLC/CI cycles.

Sr. Systems Engineer Korn Ferry - March 2015 to October 2015

Administer VMware ESXi, Windows, & Linux virtual infrastructure. Scripting production content deployments to LAMP websites & Oracle/MSSQL/MySQL data pools. Tailored PowerShell scripted Windows (WSUS) Updates for more than 200 systems.

Sr. Linux System Administrator California Lutheran University Library - October 2014 to January 2015

Provide support to data systems team, research project and report to Dr Zareh Marselian. Organize IT assets, deploy and configure VMs, including network VLAN details.

Systems Engineer DirecTV - February 2014 to August 2014

Planned and performed approved subversion instance reconfiguration. Administered ESXi/vSphere development-and-production infrastructure; not typical tasking to configure & deploy 5 vHost servers, resulting in Dell R820 host servers [13 host] (832 cores 9TB) cluster, Juniper fiber connected to NetApp & ECM (500+TB). This was a solo single afternoon, hands-on hardware, firmware and software, tested & completed with software deployment.

App Operations Engineer Intuit Financial Services - April 2013 to September 2013

Support end user ATM applications, and customer facing web services that directly support online banking. interface with executives and technical staff to effect remediation.

IT Consultant UCLA Library IT - August 2012 to December 2012

Architect the UCLA Library Islandora deployment package templates that resulted in LAMP, Tomcat, Drupal, Fedora Commons, and Islandora appliance installations worldwide.

System Engineer Walt Disney PRO - May 2012 – July 2012

Temp member of team supporting multinational financial web services, 500/3500 servers/VMs.

ERM Technical Analyst Tradescape, Inc. - December 2011 – March 2012

Operations support team member managing scalable commercial value chain clearing engines.

Systems Administrator One Call Medical, Inc. - February 2002 – March 2010

Provided Linux, Microsoft AD, telephone, fax, and network systems support for medical scheduling. Member of infrastructure management team providing support to remote, collocated, and primary systems sites. Working directly with management of operations for three call center campuses with ticketed and on demand issue resolution.

Unix System Administrator Fasturn - July 2000 – February 2002

Monitor, support, document, & migrate challenging high availability site. Support DBAs & Oracle databases hooked to Jakarta Tomcat java server (JSP) with Apache Stronghold web servers. Supporting value chain pricing and import/export quota/tariff data.

Unix System Administrator Research Development Labs at TRW - August 1998 to April 1999

Support developers of SBIRS; user accounts, SGI Irix and Sun SPARC systems & storage, author system automation scripting, performance monitoring, software installation, licensing, upgrade, migration, and removal on pre-STIG secure internal networks for project.

Systems Engineer Link Flight Simulation Inc. - January 1981 to January 1998

Flight Simulator Systems Engineer - built and maintained commercial and military simulators. Commercial and military '81-'84. '84 – ‘98 system engineer for TS SAR simulator F117A WST. Certified in ‘87 by Silicon Graphics Inc. as an IRIX/Unix System Administrator. A one-year inherited backlog of data scenes threatened a $10,000/day fine, for failure to perform. I rose to the challenging request from the site manager to ‘fix it’ before EOY. Out-Of-The-Box remedy; alter the design process & delivery timetable, expand the resource pools, and streamline the VR process. Train 1 novice and an existing assistant modeler & together both designers, and I delivered all backlogged VR scenes, a scheduled new VR scene, plus one ‘bonus’ scene + a certified the novice, all in 45 days: per the challenge. The senior designer was promoted to SSC Lead. Could not have done this without the senior and newly certified designers help, the support of AFQAR’s, and the company allowing crazy scheduling, insane overtime, and the liberty to change the rules.

Education:

Air University – Associate Applied Science, Electronics Engineering Technology, Training Devices Technology ‘78

US MILITARY

Air Force, Staff Sargent; served from November 1971 to November 1978.

AFSC: 34171 - Undergraduate Pilot Training - Instrument Flight Training Instructor '72 - '78

Standardization Evaluation Representative '75 - '77, Stan Eval Lead '76,'78.

TECHNICAL TRAINING

USAF AFSC: 34171 Tech School (136 sem. hrs.) Trained in; communications, electrical, hydraulic and servo mechanical systems, electronics {analog & digital}, radio, radar, aircraft structures, aerodynamics, flight controls, mechanical systems, pneumatic, servo mechanical systems, avionics, instrumentation, flight procedures and techniques, instructional methods, principles and practices in syllabus design, meteorology, weather.

LANGUAGES

Assembly, Bash, Batch, C, C++, Fortran, Pascal, PowerShell, Python2.7, Python3, and others.

OS

AIX, CentOS, IOS, IRIX, CentOS, Microsoft Office 365(Admin), OS2, OS32/MTS, RHEL, Solaris, Routers, WAP, firewall configuration, Unix, Hyper-V, VMWare v5 – 6.5, Window SQL Server 2008-2022, Windows Server 2008-2019.

Applications

Active Directory (Multizone – no federated experience yet), Atlassian, Confluence, Docker, DNS/DHCP, Git, Kubernetes, Jira, MariaDB, MSSQL, Multi-Gen, MySQL, Nagios, OpenLDAP, Oracle, Subversion, Visual Studio 2022.

HARDWARE

Cisco Blade & Switches, Dell Deskside, Dell Laptops, Dell Servers, Dell Switches, FM-200 Fire Suppression, HP Deskside, HP Laptops, HP Servers, IBM, Juniper, Kidde Fire Alarm, PerkinElmer, SGI, VoIP/FoIP.

ASSOCIATE APPLIED SCIENCE DEGREE

Electronics Engineering Technology – Air University - 55 Lemay Plaza South, Maxwell AFB, AL 36112

Training Devices Technology – Air University - 55 Lemay Plaza South, Maxwell AFB, AL 36112

CORE COMPETENCIES

Experienced managing Linux/UNIX/Windows operating systems in a SOX compliant SSO environment. Solid understanding of networked computing environment concepts. Able to plan, organize, prioritize tasks, and complete assigned projects with minimal supervision. Experience installing, maintaining, and troubleshooting, NetApp, EMC, VMware, Hyper-V, Puppet. Understands code review and is experienced with GitHub, GitLab, GIT, Subversion, RCS, and SCCS. Experience using tools such as Grafana, SolarWinds, and Nagios to monitor systems, metrics, and threat mitigation. Experience designing and implementing highly available systems/services using digital models and engineering documents. Experience building custom packages for RHEL/CentOS using RPM. Experience deploying and maintaining virtualized environments using Hyper-V/VMWare & virtualized networks, public + private DNS/DHCP. Adequate TCP/UDP/IP network protocol knowledge.

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