ITANI NEKHAVHAMBE

Johannesburg, Gauteng • 072-***-****/078-***-****

ad0v7w@r.postjobfree.com • linkedin.com/in/itaninekhavhambe/ Admin Assistant Community Liaisons Officer Cashier PROFESSIONAL SUMMARY

Administrative Assistant with extensive knowledge and experience in significantly increasing service quality, sales, marketing, general administration, and office management. Excellent expertise in directing and enhancing administrative procedures and provide full support to ensure delivery of excellent customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Seeking for employment opportunities in an organization that offer growth and development. Core Competences and Skills

• Administrative procedures and support • Analytical skills • Preparing Reports

• Communication skills • Interpersonal skills • Sales Management

• Information Management • Planning and organising • Customer Service EDUCATION

• Diploma in Public Management, Jeppe college, 2017.

• National Senior Certificate (Matric), Dimbanyika Secondary School, 2014. PROFESSIONAL EXPERIENCE

Makhado Local Municipality 00/2020 – 2021

Admin Assistant

• Accurately prepare and update monthly travel logbook, order and issue stores related materials including recordkeeping.

• Oversee asset management functions including conducting regular assets verification and prepare monthly reports.

• Developed and maintained administrative process to achieve organizational objectives as well as to improve accuracy and efficiency.

Koephu Business Enterprise 00/2019 – 00/2020

Community Liaisons Officer

• Established and maintained positive relationships with referral sources within the community.

• Assisted project manage in recruitment processes for staff and services.

• Served as the mediator between community and contractor including resolving any stand offs between general workers and the contractor.

MacDonald Restaurant 00/2017 – 00/2019

Cashier

• Computed sales prices, totaled purchases and processed payments as well as operated a cash register to process cash, check, and bank card transactions.

• Assisted customers and addressed customer inquiries and resolved complaints by exchanging merchandise, refunding money, and adjusting bills.

• Developed and implemented merchandising displays to better market and increase sales on high profit margin products.

• Increased customer base and sales through daily advertising of specials, new products, and other products to different stakeholders.

• Scanned items, requested price checks, honor appropriate coupons, collected payment, and gave change as appropriate.

• Showed awareness of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks.

• Received payment by cash, credit cards, or debits, and issued receipts, refunds, credits, or change due to customers.

REFERENCES

• Available on Request