Customer Service Technical Support
Resume:
Ajalic Gallegos
Salt Lake City, UT *****
ad0v7l@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service
Teleperformance - Salt Lake City, UT
October 2021 to July 2023
• Product knowledge.
• Market knowledge.
• Quality focus.
• Problem solving.
• Documentation skills.
• Phone skills.
• Listening.
• Finance and Accounting
• customer care, technical support, debt collection, social media services, and trust and safety services that help defend both online users and brand reputation. Account Manager
Foursight Capital - Salt Lake City, UT
June 2019 to September 2022
• Communicating with clients to ensure that all of their needs are understood and addressed.
• Building strong client relationships to maintain old business and acquire new customers.
• Collaborating with various internal departments to ensure that they fulfill all customer requests.
• Communication/People Skills
• Organisational Skills/Multi-tasking Ability
• Understanding your Client's Business & Needs.
• Managing customers bank accounts
• Managing credit card and debit card information
• Putting money in and out of accounts for payments
• Discussing bank accounts drafting
• Looking at account statements and going through them with customers
• Adaptability
• Empathy
• Asking Good Questions
• Passion.
• Collecting payments
• Cold calling
• Warm calling
• Collecting late fees
Education
High school diploma
Ben Lomond High School
May 2016 to January 2019
Skills
• Account Management
• Cold Calling
• Communication Skills
• Business Development
• Order Entry
• English
• Sales
• Marketing
• Microsoft Outlook
• Sales Management
• Technical Support
Contact this candidate