Customer Service Patient Care

JALEN CLEVELAND

***************@*****.*** 205-***-**** Gardendale, AL 35071

Summary

Flexible hard worker ready to learn and contribute to team success.

Hardworking and reliable with strong ability, eager to learn with strong motivation for success. Skills

Resource distribution Safety assurance

Safety procedures

Experience

Teambuilding

Working collaboratively Multitasking

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06/2021 - 11/2021 UAB Hospital

Birmingham, AL

06/2019 - 10/2019 PCH Hotels & Resorts Hoover, AL

Patient Transporter

Provided safe, timely, comfortable and courteous transportation for each patient. Exhibit utmost professionalism, friendliness, and helpfulness to contribute to a lasting impression of excellence in patient care for patients and family members.

Provided patient transport using various equipment and adhered to safety protocols. Aided with mobility and independence for disabled individuals and continually monitored safety.

Recreation Attendant

Maintain the pool and fun camp areas in a clean working condition.

Assisted the hotel guest in all resort activities while providing safe, professional, and hospitable service.

Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences. Resolved guest concerns or complaints and kept supervisors informed of escalating situations. Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.

Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.

Enterprise car detailer

06/22 - 12/22

Preparing vehicles for customers daily. Learned the process of the role. Management can make or break the location. Work culture was fun and fast paced. Hardest part of the job is constant work in varying weather. Most enjoyable part was knowing you helped your co-workers.

CS Beatty General Laborer

05/23- 09/23

Being a part of a construction crew and will perform many tasks that often involve physical labor on construction sites

responsible for various manual tasks such as digging trenches, unloading building materials, and preparing job sites

Education and Training

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05/2021

Gardendale, AL

High School Diploma

Gardendale High School

Applied Technology Scholarship

Welding

Auto Mechanic

Computer Engineering

Lighting and Maintenance repair

Honor Roll Student 2nd Semester for 2021 3.4 GPA

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