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Customer Service Project Coordinator

Location:
Victorville, CA, 92392
Salary:
$60k
Posted:
November 06, 2023

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Resume:

Jennifer D’Auria

951-***-****

ad0v5w@r.postjobfree.com

PROFESSIONAL PROFILE

Highly competent and organized administrator who is a master of time management and adept at multi-tasking. Works well in a fast-paced environment and has the proven ability to drive results and take ownership of any task or situation achieving a successful outcome. Detail oriented and utilizes excellent analytical skills to problem solve and ensure accuracy. Known as a dedicated team player possessing excellent customer service, communication and interpersonal skills.

CORE COMPENTENCIES

Time Keeping

Account Payables

Record Management

Project Management

Customer Service

Executive Support

OSHA Compliance

HR Records

Scheduling

Permits

EXPERIENCE

TruStar Energy 2021

Project Coordinator –

· Providing renewable fuel stations to privately owned companies such as Waste Management and UPS.

·Working with Project Managers, drafting, engineering, manufacturers of equipment needed for the project; construction crews from start to finish on a scheduled time line, project designed and establish throughout the USA.

·Update management and customer of scheduling.

·Coordinate with utilities, city officials regarding permits or any other permits that are required for the project. Property research, create a list of requirements and information to forward to engineering and drafting to then produce a package for customer reviews, approval, and submittal. This is all done on an aggressive timeline to ensure services are in place prior to job start work and to have an understanding of business and technical problems that the team can solve and be able design and meet customer approval.

Henkels&McCoy 2017 - 2020

Project Coordinator

Reports to the Construction Manager, Area Manager and Director of Operations in Gas Operations.

Meeting minutes for Weekly Gas Operations Meetings, AST Meetings, Bakersfield Meetings.

Handles PNC statements in Concur for Foreman’s out in field.

Reports for progress in Gas Operations such as Fixed Asset Master List, Earned Value Summary Report, Gross Margin Summary.

PO’s, coordinating luncheons’ for meetings, assisting where needed.

Accounts Payables, OSHA notifications, working in AP Imaging, Work Order System, Penta.

Helps maintain office building, Tier Awards for 50U Division.

Maintains job logs,

Shames Construction 2016 – 2017

Project Assistant/Office Manager

Reports to the Project Manger assisting with the coordination and scheduling of sub-contractors on Walmart building projects for this mega-construction company specializing in big box and grocery stores.

Compiles and maintains accurate progress records utilized by superintendents for project reviews

Accurately updates existing plans with new architectural plans and narratives

Coordinates with job foreman to track job requirements and progress of crew

Applies for permits/certifications and requests inspections with city and Caltrans as needed

Serves as the primary interface for OSHA auditors, maintaining numerous certifications for over 25 various sub contractors

Chairs weekly safety meetings with foremen of multiple sub contracting groups, submits minutes, then monitors and enforces follow up action items

Performs walk through at job sites auditing vendor supplies noting and following up on any discrepancies

Responsible for time sheet verification and headcount

Provides extensive record keeping on all compliance issues related to the Storm Water Permit Program regulated by the Federal Clean Water Act

Southwest Gas Corporation 1991 - 2010

Engineering/Construction Representative

Performed all administrative functions for the Engineering and Construction Departments

Processed work orders and drawings interfacing between the Engineering and Construction departments

Successfully conducted training sessions with various divisions to assist in implementing a new software system

Created accounting documents detailing employee related month-end reports

Maintained data base for safety and compliance tracking

Utilized extensive knowledge of underground leaks and codes to designate and schedule priority repairs

Corresponded with various municipal agencies regarding city and state permits

Provided excellent customer service to contracting entities while assisting with requests and expediently resolving any issues

Created invoices for billable damages on gas lines and reviewed/justified to the home owner or subcontractor

Processed expense reports, petty cash requests and employee equipment reimbursements

Created accounts payable vouchers for projects and submitted to A/P

EDUCATION

Barstow Community College Associates Degree 2014

SKILLS

Microsoft Office: Word, Excel, PDF, Gantt, Procore, WMS



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