ALLEN BROWN, JR.

****A Massey Road * Birmingham, AL 35216 * 205-***-**** * ad0v47@r.postjobfree.com

B2B SALES/BUSINESS DEVELOPMENT/CUSTOMER SERVICE

A results oriented professional with extensive experience in client relations. Excellent sales skills include thorough product knowledge and the ability to convey all pertinent facts to customers, staff and management. Demonstrated ability in assessing problem areas and offering recommendations that will take care of those problems. AREAS OF EXPERTISE

Sales, developing-delivering presentation, marketing, prospecting, customer service. SUCCESSES

SALES & BUSINESS DEVELOPMENT

* Strong competitive spirit.

* Successful records of consistently increasing sales volume and customer base.

* Established new accounts through cold-calling, networking and telemarketing.

* Developed and made presentations to meet needs of customer.

* Achieved monthly sales quotas set for me through activity (Cold-calling networking and telemarketing)*.

* Regularly attended Business Networking events including Chamber of Commerce meetings, business grand openings and sales lead club.

* Manage the sales process from introduction of services to signing service agreement. CUSTOMER CARE COMMUNICATION

* Regularly asked customers for sales leads and got them.

* Interacted with customers in person and in a call-center environment.

* Conducted customer needs assessment and illustrated cost effective solutions.

* Works well independently or as a member of a team.

* Excellent follow-up and organizational skills.

WORK HISTORY

OUTBOUND CALL CENTER SPECIALIST J.L. Morgan & Associates 01/2022-05/2023 Calling former patients and conducting surveys for small, medium and large medical facilities throughout the USA EXECUTVE ACCOUNT MANGER Comtex Technologies 05/2017-04/2020 Developing new commercial business through existing customers. Making introductory and customer service phone calls to see assess current needs. Educated customers about additional products Comtex has in addition to traditional core phones service. PLUS prospecting and networking new construction and development sites to set appointments with business owners. Developed and delivered sales presentations to key decision makers to earn their business. Also provided excellent customer service after the sale.

COMMERCIAL ACCOUNT MANAGER Orkin Pest Control 06/2015-08/2016 Developing new commercial business by setting appointments through cold-calling, networking and telemarketing. Developed and delivered sales presentations to key decision makers. Also provided excellent customer service after the sale was made.

MARKETING ASSOCIATE Sterne Agee, LLC 09/2013-04/2015 Responsible for making outbound prospecting calls to potential clients. Contacts were interest for the Sterne Agee Licensed Financial Consultants, to call and make face to face appointments. I met a required number of calls presentations to complete daily and setting appointments.

LlGHTlNG SPECIALIST Light Bulb Depot 06/2011-08/2013 Inside sales calling good existing customers for business, existing customers who had not ordered in sometime and looking up new businesses to call turn them into customers. Answering incoming calls to placing orders or answering customer questions. Assisting customers who came into the showroom with their orders. Exceeded sales goals by 15% 18 of 21 months. SENIOR ACCOUNT EXECUTIVE Deltacom, Inc. 04/2006-03/2011 Outside B2B sales. Developing new business through cold-calling, networking, telemarketing, developing/delivering sales presentations to meet customers' needs plus providing excellent customer service after the sale was made. Developed sales program to new customer base of small/medium size companies. Met goals by averaging 3-4 new customers per week.

COMMERCIAL SALES REP. ADT Security Systems 10/2002-3/2006 Outside sales growing new business through cold-calling, networking, telemarketing and worked on singing new business moving into allocation with ADT system.

ACCOUNT EXECUTIVE Network Telephone 10/1996-09/2002 Outside B2B sales. Developing new business through cold-calling, networking, telemarketing, developing/delivering sales presentations to meet customers' needs plus providing excellent customer service after the sale was made. TERRITORY REPRESENTATIVE American Chicle Group 07/1992-09/1996 Selling Dentyne, Trident, Bubblicious, Hall's, Certs and Rolaids to set group of customers in my territory. These customers sold to drug stores', convenience stores and small/medium size grocery store. SALES SPECIALIST Liberty National Life Insurance 01/1990-07/1992 Debit Agent. Responsible for collecting monthly premiums also selling Liberty National line of personal and commercial insurance policies. Increased new business by 10% every year. DIRECTOR OF MARKETING AND

CORPORATE DEVELOPMENT University Credit Union 07/1983-12/1989 Responsible for growing membership by cold-calling and telemarketing health ^nd medical related organizations (large and small) in the Jefferson Co. area. Also assisted member in opening CD's IRA's and other banking needs. SPECIAL PROJECTS

USHER 05/2020-06/2020

SEC Baseball Tournament

Hoover, Alabama

ELECTION WORKER 06/2020-11/2020

2020 Presidential Election

Early Voting Program Worker

Jefferson County Courthouse

Bessemer, Alabama

OFFICE ASSISTANT 02/2021-11/2021

AmWaste Waste Solutions

New Office Fultondale, Alabama

EDUCATION

Hewitt-Trussville High School Graduated, 1978

University of Alabama at Birmingham Graduated, 1983 B.A., Mass Com