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Agile Coach

Location:
Edison, NJ
Posted:
November 06, 2023

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Resume:

Natrajan Pillai (Nat)

Agile Coach

E-Mail: ad0v2a@r.postjobfree.com

Objective

Certified Agile Coach with a proven track record of guiding teams and organizations in adopting and implementing Agile methodologies to enhance productivity, efficiency, and collaboration. Seeking to contribute my expertise and passion for Agile to support organizations in their Agile transformation journeys. Summary

• Extensive experience as an Agile Coach, Scrum Master, and Agile practitioner.

• Proficient in Agile frameworks, including Scrum, Kanban, Lean, and SAFe.

• Strong facilitation and coaching skills to foster Agile principles and practices.

• Excellent communication and leadership abilities to inspire cross-functional teams.

• Proven success in Agile adoption, process improvement, and change management.

• Certification: Certified Professional Scrum Master (PSM 1) and SAFe Program Consultant (SPC), Coaching Agile Transformations (ICP-CAT), Enterprise Agile Coaching(ICP-ENT)

Career History

UBS Mar 2022 – till date

Agile Coach

Responsibilities

• Spearhead the Agile transformation of the organization, collaborating with senior leadership, product owners, and teams to define Agile strategy and objectives.

• Provide coaching, mentoring, and training to Scrum Masters, Product Owners, and development teams in Agile practices.

• Coached senior leaders and managers in adopting servant leadership practices and fostering a culture of empowerment and collaboration.

• Contributed in forming Product Coaching COE, focusing on skills and competency development for Product Managers and Product Owners. Delivered the training on OKR's, Product Vision, Mission, Roadmap, Stakeholder management, Prioritization, Design Thinking.

• Lead the SM Guild, PO Guild, Chapter Lead Guild to grow the skills and competencies within an organization.

• Introduced Agile measurement and metrics strategies to track progress and identify areas for improvement, leading to a 15% increase in team productivity within the first six months.

• Implement visual management tools like Kanban boards and burndown charts to enhance team visibility and performance.

• Lead Agile training sessions for new team members, ensuring a common understanding of Agile principles and practices.

UST Global Jan 2019 – Mar 2022

Agile Coach @ Morgan Stanley

Responsibilities

• Led multiple Agile transformation initiatives, resulting in improved productivity and delivery predictability.

• Coached teams on Agile practices, facilitated Scrum ceremonies, and encouraged self- organization to drive successful product delivery.

• Collaborated with stakeholders to prioritize backlogs, refine user stories, and ensure alignment with business objectives.

• Conducted Agile workshops and training sessions for team members and stakeholders to enhance their understanding of Agile methodologies.

• Implemented Kanban boards and visual management techniques to improve workflow visibility and reduce bottlenecks.

• Established and maintained Agile metrics to track team performance, identify areas for improvement, and facilitate data-driven decisions.

• Mentored Product Owners and Scrum Masters on effective backlog management, release planning, and stakeholder engagement.

• Contributed to the development of Agile best practices, process guidelines, and standards within the organization.

Strategic Staffing Solutions Mar 2017 – Jan 2019

Agile Coach @ Express Scripts

Responsibilities

• Provided coaching and guidance to development teams transitioning to Agile methodologies, resulting in increased collaboration and delivery speed.

• Conducted Agile assessments to identify pain points and areas for improvement, leading to tailored Agile adoption strategies.

• Facilitated retrospectives and continuous improvement initiatives to foster a culture of learning and adaptation.

• Collaborated with leadership to align Agile practices with organizational goals and ensure cross-functional collaboration.

• Coached Product Owners in refining product backlogs, creating clear user stories, and maintaining a healthy product backlog.

• Led cross-functional workshops to introduce Agile concepts, roles, and ceremonies to new team members.

smartShift Technologies(formerly CTE) Dec 2014 – Sep 2016 Cambridge Technology Enterprises (CTE) Dec 2012 – Dec 2014 Agile Coach

Responsibilities

• As coach, facilitated the transition of the division (90+ people) from waterfall to Agile while also acting as the Scrum Master of 3 mixed on/off shore teams.

• Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.

• Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, pair programming, transparency, accountability, rally tracking, product visioning, technical debt reduction, self-management, empowerment and role training resulting in realized velocity improvement of more than 100%

• Training & coaching of release managers, product owners, Scrum Masters, architects, team members, program managers, senior management and executives. Ness Technologies May 2011 – Sep 2012

Scrum Master

Responsibilities

• Guided a cross-functional development team in the adoption of Scrum practices, resulting in a 30% improvement in on-time project delivery.

• Acted as a servant-leader, removing impediments, and promoting self-organization within the team.

• Facilitated sprint planning, backlog refinement, daily stand-up meetings, sprint reviews, and retrospectives.

• Coached the Product Owner on maintaining a well-prioritized product backlog.

• Collaborated with other Scrum Masters to drive consistency and alignment across multiple Agile teams.

Capgemini Consulting India Pvt. Limited Oct 2005 – May 2011 Project Manager

Manhattan Associates June 2005 – Oct 2005

Developer

Zensar Technologies Ltd. Oct. 2003 – June 2005

Developer

Webdirekt India Pvt Limited Jan. 2001 – Sept. 2003 Developer

eCN (E Customer Network) Aug 2000 - Dec. 2000

Developer

Certifications

• SAFe Program Consultant(SPC4)

• ICP-CAT from ICAgile

• ICP-ENT from ICAgile

• Professional Scrum Master(PSM I) – Scrum.org

• Project Management Professional(PMP) – PMI

• ITIL V3 Foundation

• Microsoft Certified Application Developer for .NET Educational Qualification

• Bachelor of Commerce



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