Eddlisa Burke-Thompson

My experiences in Customer Services,Telecommunication, Sales,and Management

with education in Business Finances & The Real Estate industry has prepared me for a Leasing Assistant Management Career.

4000 SW 23RD Street

Apt 6-308 Gainesville FL 32608

352-***-****

ad0v1k@r.postjobfree.com

EXPERIENCE

Salvation Army, Gainesville FL — Store Lead Clerk

January 2020 - PRESENT

Reference: Co-Worker Ms.Royana – Phone Number 352-***-**** Opening and closing the store, ensuring the daily sales quota is met each day. Cashiering,donation center, assisting with setting up the showroom & sales floor.

Beauty Max & Family Dollar, Gainesville FL— Store Clerk Assistant Manager

April 2019-December 2020

Reference: Co-Worker Selena Johnson – Phone Number 904-***-**** Opening and closing the store, Cashiering,Stocking, updating inventory assisting with setting up the sales floor. Vendor Check in, and unloading the delivery trucks.

Alorica & Assurant Solutions, Miami FL- C.S. Telecommuter Oct2015-March2018

Reference: Co-Worker Ashley Pierre – Phone Number 786-***-**** Updating customers personal information. Managed a Call Flow up to 40-60 calls per day. Reached client target customer satisfaction for a whole year. Informing Customers about their personal billing information. Provided accurate and appropriate information to each customer by phone. Processed phone insurance claims. Informed customers of company changes and new policies. Gained problem solving skills by providing solutions to consumer issues with their policies. Gave website directions on how to file online claims. EDUCATION

Southwest Senior High, Miami FL— Business & Finances August 2009-June2012 High School Diploma

Skills Gained Microsoft Programs, basics of Photoshoot, Marketing, Business Finances Silver Cord of Community Service Hours. Member of SADD & DECA. SKILLS

Basic Business Knowledge.

Math, Reading comprehension,

Marketing skills.

Computer Savvy

An Understanding of Website

Design & Social Media Platforms.

Great Listener, Fast Learner,

Multi-Tasker, Goal Achiever, Fast

Thinker with problem solving

skills.

AWARDS

Azure TIde Realty- Certification

of Completion

FL Sales Associate 63hr Course.

Shopify -Website Assistant &

Partner

The Fillmore Miami Beach-

Security D License

FIU Upward Bound- Certificate

of Completion & Favorite

Student.

Hampton Inn & Suites Miami

Midtown Awarded- Certified

Member of the Opening Team.