Customer Service Data Entry
Resume:
Tamille Sylvestre
Jonesboro, GA *****
**************@*****.***
I am seeking a challenging position, which will permit me to continue practicing and expanding my skill set and knowledge. I am willing and able to work in a fast-pace environment, I have excellent communications, and customer service skills, I also interact well with people of diverse backgrounds and cultures. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Ramp Agent
Alliance Ground International
February 2022 to Present
1. Losing and Unloading cargo.
2. Loading feeder aircraft.
3. Properly handling forklifts equipment.
4. Properly stacking merchandise
CSR (Driver)
GateGourmet - Atlanta, GA
May 2017 to Present
drive 16 ft to 22 footers and cater delta planes
CSR
AETC - Atlanta, GA
March 2019 to September 2021
5 per hour
2 • Greeting passengers. Directing traffic. Traffic control. Dealing with aggravated or specially challenged individuals. Calming escalated situations. Reporting unattended bags, bringing back together separated children or passengers. Working along side Em's, Apd and Tsa.
• Performed customer service surveys
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
• Responded to claim inquiries
1.
Team Leader
AirServ Corporation
October 2016 to August 2017
Warehouse Worker
Malone Staffing - Forest Park, GA
April 2017 to May 2017
Temporary position. Building pallets, unloading trucks. Aircraft Fueler
ASIG - Atlanta, GA
January 2016 to August 2016
Shift Manager
Burger King - Jonesboro, GA
June 2011 to April 2014
Cleaned and stocked customer eating area
• Greeted all customers with a smile
• Maintained a solid knowledge of product and services and data entry.
• Transferred supplies and equipment between storage and work areas.
• Performed a variety of kitchen-related functions.
• Ensured proper food handling procedures were followed including wrapping, labeling, dating, stacking, storing, rotating, and checking temperature of products.
● Managed 30+ employees
● Bank runs and assembling the day to day deposits
• Cleaned and sanitized workstation and equipment.
• Assisted in unloading of truck deliveries and stocking of goods sometimes exceeding weights up to 70lbs.
● • Worked in fast pace high stressful environment while meeting dead-lines
● Ensure that the team members put 110% into their tasks Data Entry of inventory
Dollar Tree - Stockbridge, GA
July 2010 to March 2012
Stockbridge, GA 07/2010-03/2012
M
*aintained a solid knowledge of product and services and location.
*Greeted customers with a smile.
*Data Entry of inventory.
*Cash handling.
*Handle customer issues over the phone.
*Unload truck and stock.
Cashier
Taco Bell Stores INC - Stockbridge, GA
April 2008 to June 2010
Cleaned and stocked customer eating area.
• Greeted all customers with a smile and friendly greeting.
• Maintained a solid knowledge of product and services.
• Transferred supplies and equipment between storage and work areas.
• Performed a variety of kitchen-related functions.
• Ensured proper food handling procedures were followed including wrapping, labeling, dating, stacking, storing, rotating, and checking temperature of products.
• Cleaned and sanitized workstation and equipment.
• Assisted in unloading of truck deliveries and stocking of goods sometimes exceeding weights up to 70lbs.
• Worked in fast paced high stressful environment while meeting dead-lines Fueler
Aircraft Service International Group (ASIG)
Education
Southern Crescent College Griffin - Griffin, GA
September 2009 to April 2011
College Preparatory
Henry County High School McDonough - McDonough, GA July 2006 to May 2009
Skills
• Food Handling
• Microsoft Windows
• Management
• Multi-line phone systems
• Shift Management
• Food Preparation
• Food Service
• Cash Handling
• Technical Support
• Help Desk
• Food Production
• Microsoft Powerpoint
• Desktop Support
• Warehouse experience
• English
• Network Support
• Computer Networking
Additional Information
* Skills USA Program
Technical Skills
Experience in Microsoft Office, Proficient with Windows 2000, XP, ME, 7, Web browsers: Internet Explorer, & Mozilla Firefire.
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