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Data Entry Call Center

Location:
Milton, WV, 25541
Salary:
18
Posted:
November 06, 2023

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Resume:

Patricia Huffman

**** **** ****** #* ******, WV *5541 cell 585-***-****

ad0v09@r.postjobfree.com

Objective

My objective is to work in a progressive and professional environment, always with enthusiasm, initiating new skills by using my past training and experience, while working within a team who strive to provide service excellence in a challenging environment.

Education

• Monroe Community College Rochester, New York US, Studied 1995-1996, Liberal Arts

• Bryant & Stratton Rochester, New York attended twice Medical Billing and Medical Assisting 1997 and 2008

• Boces II School Spencerport, New York 1997, Certified Nursing Assistant 1999 Experience

May 2021-June 2023 Lincoln County Opportunity Center, Hamlin, WV 25523 Senior center and caregiver business that employ’s caregivers to care for seniors or aged and disabled. I complete the billing procedures for Medicaid, ADW, Case Management. Complete claims via website on a monthly basis. Verify eligibility and check authorizations on clients as needed. Work with Copilot software and enter all needed information for all other billing reasons. I am extra help to the receptionist in the office and work as needed by them. Training completed in 2022 to be a caregiver as necessary.

September 2019-February 2021 Clinton Medical Associates, Rochester New York 14621

Call Center, took messages for eight providers and PA’s. Scheduled appointment and distributed calls through electronic medical record software. Verified patient and pharmacy information. Office revised into a clinical setting during Covid-19 pandemic, and calls and telehealth medicine became widely used. 2

January 2012- August 2019 Rochester General Hospital Rochester& Lifetime Hospice Care, New York 14621

OR scheduler, schedules surgical cases with live computer software (Care Connect) strong communication and multitasking skills, created cases for the surgical team while coordinating appropriate anesthesia time to match cases. Scheduled and coordinated with radiology and MRI departments that needed anesthesia for a special reason. Maintains high case and appointment scheduling completion rate per manager evaluation 2017, performed other duties as assigned by team leader. Confirms and creates appointment for all surgery patients to receive a history and physical prior to surgery. At the end of my employment with Rochester Regional I worked as a hospice administrative assistant for a short period of time.

July 2007-December 2012 Women Gynecology & Childbirth Associates, P.C. Rochester, New York 14618 US

Medical secretary and billing associate, receptionist, phone scheduling for all procedures including ultrasound testing, data entry and some medical coding, process referrals and authorizations, balance and post daily payments to account, submission of claims to insurance companies, verifications of insurance benefits for medical and obstetrical care, filing and other duties as needed by supervisor.

June 1998-July 2007 Rochester Gynecologic & Obstetrics Associates, PC Rochester, New York 14621

Front end receptionist for ten providers, worked check-in and check-out, verified and copied all insurance information and all demographics, took phone calls and scheduled appointment for the physicians and nurse practitioners. Also set up referrals for diagnostic test and scheduled as needed. Processed and entered data entry for billing. Medical records filing and copying of records. Trained new employees as needed. Additional Skills

Microsoft word, excel, medical terminology & anatomy, familiar with all office equipment, fax, internet and email capabilities, excellent intrapersonal and analytical skills, billing and coding, insurance verifications, created referrals for diagnostic tests, electronic medical records, follow strict HIPPA guidelines, worked on many multi-line switchboards. 3



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