Collin Johnson

801-***-**** ad0v03@r.postjobfree.com Oologah, UT 74053

WWW: http://www.linkedin.com/in/collinjohns1

SUMMARY

I am fiercely dedicated to problem solving and customer satisfaction. This is shown by evaluation stating, “having a tenacious ability and resolve for excellence”, with “Superior” communications skills noted on many occasions. Current ‘Secret' clearance.

SKILLS

Project Management/Documentation

Requirements Documentation

System Administration

Delivery

Scrum and Agile Methodologies

JIRA

Stakeholder Communication

Team Collaboration

Software Development Lifecycle

Product Management

Written/Verbal Communication

Integration

EXPERIENCE

Software Advisor/Product Manager, Norseman Defense Services, April 2020-October 2023

Contracted To DISA

Lead designers, developers, and other team members throughout Software Development Lifecycle (SDLC) for several sequential projects.

Conduct code reviews and unit tests to ensure quality assurance standards were met.

Collaborated with stakeholders to develop user stories and acceptance criteria for new features, managing project deliverables from kickoff to maintenance.

Mentored junior engineers on best practices for coding standards and design patterns.

Successfully lead full lifecycle software development from planning to deployment and maintenance, leading to improved customer satisfaction.

System Engineer, Kforce Global Solutions, November 2019-April 2020

Contracted To Meridian/Centene Health

Managed Software Development Lifecycle (SDLC) project to move data to ‘read only’ SaaS instance, redirecting software tools and users to new instance.

Maintained inventory records of hardware assets deployed across multiple sites along with their respective configurations and warranty information.

Utilized Python to handle debugging and automation scripting tasks.

Senior Systems Analyst, All In Solutions, November 2018-November 2019

Contracted To Veterans Affairs Admin

Managed stakeholders to set and deliver project objectives.

Provided technical support for users on system issues, including troubleshooting hardware and software applications.

Lead development team to plan and implement following documentation, best practices and policies throughout the process.

Service Asset and Configuration Management, TEKsystems, July 2018-November 2018

Contracted To Williams Energy

Managed and document IT Asset lifecycle from procurement to disposal.

Gatekeeper for the creation of new configuration items (CIs) for applications, databases, servers, switches, routers, etc.

Using project management skills and principles to assist Software Asset Management team to identify cost breakage and provide end to end continuous quality improvement.

Infrastructure Project Manager, Varian Medical/Varex Imaging, May 2016-June 2018

Developed and implemented project plans, objectives, schedules and milestones to ensure successful completion of infrastructure projects within scope, timeline and on budget.

Managed all aspects of the software development life cycle for infrastructure projects.

Established clear roles and responsibilities for team members involved in the delivery of an infrastructure project.

Service Management Staff, Intermountain Healthcare, March 2014-May 2016

Salt Lake City, UT

Created detailed design documents, system diagrams, and flowcharts to document existing processes.

Work closely with stakeholders and development team to establish the CMDB within new SaaS solution.

Documented processes for deploying applications into production environments.

EDUCATION AND TRAINING

MBA

Information Technology, Western Governors University, Salt Lake City UT

Bachelor of Arts

University of Phoenix, Salt Lake City Ut

CERTIFICATIONS

Certified Scrum Master (CSM)

ITIL v3 Foundations Certification

ITIL Continual Service Improvement (CSI) Certification

ITIL Service Operations Certificate

Project Management (PMP) prep course

ServiceNow SOL-200 System Admin Training

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