Administrative Assistant Customer Service

SHIRELL GLOVER

(P) ***- ***-**** (E) ad0uyz@r.postjobfree.com

Looking to return to the workforce as an energetic clerical professional. I am currently seeking a clerical position where I can optimize my problem-solving and multitasking skills to contribute to increased customer satisfaction.

EXPERIENCE

AUGUST 2011 – MAY 2020

ADMINISTRATIVE ASSISTANT, KENNESAW SUNSHINE DAYCARE

Per-Diem Assistant for Children Daycare. Greeted Families as They Arrive and Perform a Variety of Administrative and Clerical Tasks. Provided Support to The Director and Employees, Assisted in Daily Office Needs and Managed the Company’s General Administrative Activities. Maintained Daycare Enrollment, Attendance and Student Files. Answered Phones, Filed, Xeroxed, And Performed Various Clerical Duties.

MAY 2008 – AUGUST 2011

POLICE OFFICER, CLAYTON COUNTY POLICE DEPARTMENT

Enforced local, state, and national laws as well as school regulations. Monitored the activities of suspicious intruders. Patrolled the grounds of the city of Clayton County, GA. Responded to public disruptions.

NOVEMBER 2007 – MAY 2008

CORRECTION OFFICER, clayton county department of corrections

Supervised the movements and activities of inmates. Searched spaces and persons for contraband. Made rounds of assigned areas. Maintained order and instructed inmates about rules and regulations. Helped inmates to resolve problems.

DECEMBER 2005 – MAY 2007

PART-TIME DEPARTMENT MANAGER, JOS.A. BANKS

Focused on overseeing the daily operations of the store and working to meet the store's financial goals while ensuring that the store provides excellent customer service. Managed and motivated staff, ensured that the store was well-stocked and clean, and created an environment that was welcoming and conducive to shopping.

NOVEMBER 2005 – MAY 2007

911 DISPATCHER, FAIRBURN POLICE DEPARTMENT

Received emergency calls. Asked caller to describe the nature of the emergency and asked follow-up questions as necessary. Dispatched available emergency units to the proper location. Maintained logs of all calls and dispatched units. Entered call information and records into database.

APRIL 2001 – NOVEMBER 2005

CORRECTION OFFICER, FULTON COUNTY SHERIFF

Transported inmates to and from court hearings, medical facilities, and recreational activities. Patrolled correctional facility to ensure it was clean, secure, and well-maintained.

APRIL 1997 – APRIL 2001

CORRECTION OFFICER, METRO STATE PRISON

Supervised activities of inmates. Searched inmates for contraband items. Report on inmate conduct. Escorted and transported inmates.

EDUCATION

SEPTEMBER 1987 – JUNE 1989

ELMCOR YOUTH & ADULT ACTIVITIES, G.E.D. PROGRAM

RECEIVED G.E.D. (1989)

SKILLS

Excellent Communication Skills. Working Knowledge of Office Equipment, Like Printers and Fax Machines. Strong Organizational Skills with The Ability to Multi-Tasks. Fast Learner and Attention to Detail and Problem-Solving Skills. Strong Customer Service Skills. Call Center and Dispatching Services

Peace-Officer Status

Contact this candidate