Front Desk Receptionist Assistant
Resume:
K
MANJEET
KAUR
MANJEETSHARY@GM
AIL.COM
Richmond Hill, NY
11418
SUMMARY
High-energy Receptionist Assistant with top-notch clerical abilities and great people skills. Enthusiastic about helping staff and guests with diverse needs. Maintains impeccable files and protects information security. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused Receptionist with [Number] years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Resourceful [Job Title] with experience providing hands-on administrative and reception area support to facilitate smooth day-to-day operations. Skilled in tracking and preparing reports, receiving and responding to telephone calls and requests and assisting in preparing payroll and meeting minutes. Versatile [Job Title] brings valuable experience in administrative roles. Offers friendly, knowledgeable front desk support for [Type] environments. Drives office success with uncompromising work ethic, time management expertise and prioritization skills. Thorough Receptionist Assistant with
[Number]-year background in reception management and administrative work. Professional in interactions and dedicated to supporting staff with quality correspondence, data management and meeting preparation. Advanced knowledge of multiple software systems. SKILLS
Document Scanning
Filing System Management
Call Handling
Electronic Document Storage
EXPERIENCE
Receptionist Assistant
Richmond Hill, NY
RICHMOND HILL FAMILY DENTAL/ Apr 2021 to Jun 2022
Greeted customers, delivery persons and official representatives. Maintained office supply inventory and placed orders to meet demand. Managed office cleaning and sanitizing to comply with infection control protocols. Displayed professional standards at reception desk to impress visitors. Handled diverse needs for clients in-person, by phone or through email. Obtained and processed payments from clients for products and services. Operated multi-line telephone system to handle high volume of daily calls to [Type] office.
Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation. Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Input new documents, expenses and orders into system for timely recordkeeping. Handled cash with high accuracy and reconciled accounts weekly to identify discrepancies.
Reviewed, sorted and responded to select email correspondence on behalf of senior staff.
Organized meeting spaces for staff and prepared related materials. Supported office staff with multifaceted administrative assistance and technical troubleshooting for software and equipment issues. Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
Answered and directed incoming calls using multi-line telephone system. Served visitors by greeting, welcoming and directing to appropriate personnel. Scheduled and confirmed appointments.
Updated and recorded customer or client information to maintain accounts. Scheduled and confirmed appointments and meetings for management team. Greeted and directed visitors to appropriate personnel and answered average of
[Number] calls and emails daily.
Sorted incoming mail and directed to correct personnel each day. Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes. Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. Customer Service Cashier
Astoria, NY
MARAIR FOODS/ Aug 2016 to Feb 2021
Collected credit card and cash payments to complete transactions for customer orders. Greeted customers and responded to informational requests. Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Built loyal clientele through friendly interactions and consistent appreciation. Refilled and rotated items on shelves to maintain well-stocked inventory. Maintained cleanliness and presentation of stock room and production floor. Processed credit card, EBT and gift certificate payments in electronic computer systems.
Informed customers of in-store promotions or pricing specials. Recommended, selected, located and obtained products to meet customer needs. Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals. Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels. Delivered tactful discussions and diplomacy when responding to escalating situations. Greeted customers promptly and responded to questions. Answered phone calls to assist customers with questions and orders. Processed customer payments quickly and returned exact change and receipts. Maintained work area and kept cash drawer organized. Welcomed customers, offering assistance to help find store items. Counted and balanced cashier drawers.
Built and maintained productive relationships with employees. Assisted customers by providing information and resolving complaints. Answered customers' questions and provided information on store procedures or policies.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
EDUCATION AND TRAINING
COMPUTER COURSES: COMPUTER BASIC
BEST COMPUTER INSITITUTE Apr 2015
NEW DELHI
High School Diploma
GGSSS Mar 2015
NEW DELHI
Some College (No Degree): Physiology
York College of The City University of New York
Jamaica, NY
LANGUAGES
English:
Professional
Hindi:
Professional
Punjabi:
Professional
Urdu:
Professional
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