Kimmi Johnson

Human Resources/ Office Management

Marietta, GA 30067

ad0uu3@r.postjobfree.com

+1-470-***-****

Authorized to work in the US for any employer

Work Experience

Office Administrator

Stake Center Locating - Norcross, GA

January 2023 to Present

• Coordinate office activities and operations to secure efficiency and compliance to company policies

• Supervise administrative staff and divide responsibilities to ensure performance

• Manage agendas/travel arrangements/appointments etc. for the upper management

• Manage phone calls and correspondence (e-mail, letters, packages etc.)

• Support budgeting and bookkeeping procedures

• Create and update records and databases with personnel, financial and other data

• Track stocks of office supplies and place orders when necessary

• Submit timely reports and prepare presentations/proposals as assigned

• Assist colleagues whenever necessary

Human Resources Manager

Around The Town Moving & Storage - Marietta, GA

February 2020 to December 2022

• Identified, scheduled interviews qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings

• Onboarding; conducts or acquires background checks, drug testing and employee eligibility verifications

• New hire orientation

• Administers benefits plans, including enrollments, changes and terminations; processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.

• Employment/policy related inquiries from applicants, employees, and managers, referring complex and/or sensitive matters to the appropriate staff.

• Performs routine tasks required to administer and execute human resource programs including but not limited to; benefits, and leave; productivity, recognition, and morale; occupational health and may attend in employee disciplinary meetings, terminations, and investigations

• Administrative support including file maintenance, record keeping & HRIS entry.

• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law

• Participate in Client Audits, providing documentation, policies, remote and in-office meetings Administrative Assistant

Black Horse Carriers, Inc - Atlanta, GA

April 2019 to February 2020

• Liaison to customers to provide favorable customer satisfaction

• Maintain and monitor driver's logs for errors or violations, work hours and equipment availability

• Responsible for preparing driver's payroll and distribution

• Oversaw office inventory activities including ordering, requisition, stocking and shipment receiving

• Maintained all files, schedules, etc.

• Maintained databases

• Processed purchase orders

• Approved timesheets

• Managed incoming and outgoing mail

• Scheduled appointments

• Composed correspondence

• Proficient in Microsoft Office

• Provided administrative support for immediate supervisor

• Directed phone calls

• Produced daily reports

• Provided friendly customer service

• Took monthly inventory

Dispatch Supervisor

Spirit Logistics

October 2018 to April 2019

* Directed a team of 10 employees to maximize operational performance and corporate goals

* Trained several new dispatchers and achieved significant improvements in their productivity

* Liaison to customers to ensure favorable partnership resulting in high level of customer satisfaction

* Supervised drivers (regular & contractors), scheduled work hours, resolved conflicts

* Collaborated in the development of route standards, monitored activities and improvement planning to ensure driver compliance and delivery accuracy

* Maintained reports and other required paperwork for contractors and drivers Administrative Assistant

JB Hunt

January 2018 to October 2018

* Scheduled drivers to pick up and deliver loads to customers or vendors

* Maintained records, monitored drivers' daily logs for errors or violations, their working hours and equipment availability

* Serve as a reliable point of contact to balance drivers' health and safety with customer requirements

* Coordinated and managed the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out Administrative Assistant

G4S Secure Solutions Inc

July 2011 to January 2018

* Verified data integrity and accuracy according to company polices

* Analyzed departmental documents for appropriate distribution and filing

* Responded to customer requests via telephone and email

* Managed electronic records database and handled all file requests

* Directed guests and routed deliveries and courier services

* Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction

* Monitored and screened visitors to verify accessibility to inter-office personnel

* Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow

Front Desk Supervisor

Hilton Hotel and Convention Center

August 2010 to July 2011

Oversaw all front desk operations with an eye for hotel reputation, staff productivity and operational efficiency

* Conducted financial audits on a scheduled basis

* Trained new staff on correct procedures, compliance requirements and performance strategies

* Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage

* Strategically scheduled team members to maintain optimal staffing levels at all times

* Investigated and resolved customer inquiries and complaints in a timely and empathetic manner

* Recipient of multiple positive reviews acknowledging dedication to excellent customer service Correction Officer

New York City Department of Corrections

August 1989 to August 2010

* Monitored alarm systems to detect any unauthorized entries into protected areas

* Maintained accurate and detailed logs of all events that occurred during each shift

* Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities

* Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving

* Investigated all security and safety violations

Education

Associate in Office Administration

The City University of New York- Bronx Community College - Bronx, NY Skills

• Databases

• Conflict Management

• Administrative Experience

• Accounts Payable

• Accounts Receivable

• Office Management

• Payroll

• Customer Service

• Microsoft Outlook

• QuickBooks

• Event Planning

• Human Resources

• Bookkeeping

• Data Entry

• Microsoft Excel

• Computer literacy

• Negotiation

• Time management

• Organizational skills

• Human Resources Management

• Recruiting

• Workers' Compensation

• Benefits Administration

• Employee Orientation

• Microsoft Powerpoint

• Communication skills

• Computer skills

• Adobe Acrobat

• Microsoft Word

• Talent Management

Certifications and Licenses

Insurance Producer License

Life & Health Insurance License

First Aid Certification

CPR Certification

Professional In Human Resources

Assessments

Administrative assistant/receptionist — Proficient September 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Work style: Professionalism — Proficient

September 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Work motivation — Proficient

September 2022

Level of motivation and discipline applied toward work Full results: Proficient

Data entry: Attention to detail — Proficient

September 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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