Mayra Morales

Lakeland, FL *****

ad0ut8@r.postjobfree.com

+1-863-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Retention Specialist

Sparkletts - DS Services of America - Lakeland, FL May 2021 to May 2023

• customer services

• emailing and filing complaints

• collecting payments

• follow ups

Account Representative

GC Services - Lakeland, FL

March 2020 to December 2020

• collection payments

• investigation payments

• creating claims

• setting up arrangements

Medical Assistant Externship

Palm Medical Centers - Lakeland, FL

September 2019 to February 2020

• Rooming patients and vitals

• Phlebotomy, injections, EKGs, labs

• Assisted in exam procedures

• Front desk- faxes, answering calls, setting appointments Account Representative

GC Services - Lakeland, FL

April 2018 to November 2018

• Debt collecting

• Collecting payments

• Setting up payment arrangements

• Customer service

Deli Clerk

Publix - Bonita Springs, FL

June 2017 to February 2018

• Cleaned and organized eating, service and kitchen areas

• Prepared daily food items, and cook simple foods and beverages

• Provided assistance in food preparation and service

• Served customers with fast equality services

Teacher

Kid City USA - DeLand, FL

June 2015 to April 2017

• Attended to the child's basic needs by feeding them, dressing them, and changing their diapers

• Observed the child motor skills, behavior, social development and physical health

• Met up with parents monthly to discuss their child's progress and needs

• Wrote a daily report on student progress and activities of the day Teacher Assistant

Kids World - Plant City, FL

January 2014 to May 2014

• Provided assistance to students with special needs

• Observed students' performance and record they're progress in learning

• Planned out activities for learning

• Taught the basics of writing and reading

Education

Associate in Medical assistance

Southern Technical College - Auburndale, FL

January 2019 to October 2019

High school diploma

Stepping stones high school - Tampa, FL

August 2010 to July 2014

Skills

• Triage

• Vital Signs

• Phlebotomy

• Experience Administering Injections

• Medical Records

• Patient Care

• Medical Scheduling

• Medical Office Experience

• Teaching

• Medical Coding

• Experience with Children

• Insurance Verification

• EMR Systems

• Bilingual

• Sales

• Upselling

• Communication skills

• Customer service

Languages

• Spanish - Fluent

Certifications and Licenses

Teaching Certification

CPR Certification

Contact this candidate