Human Resources Payroll Manager

SYLVIA N. AGUILAR

** ********* ******

San Francisco, CA 94112

415-***-**** cell

**********@******.***

PROFESSIONAL EXPERIENCE

LYFT San Francisco, CA

Payroll Manager/Human Resources Operations (Contractor) March 2021 to Present

• Responsible for all aspects of 10,000 employee payroll/HR operations department while managing a team of 8 employeesusing ADP Workforce Now Systems

• Working with external auditors and Fidelity Retirement Services to reconcile 2019 401K discrepancies and open unresolved items. Upgraded Time and Attendance System

• Responsible for working with Internal and External SOX auditors, Workers Comp auditors

• Completed research project for internal attorneys' case with the Department of Labor

• Corrected, tested and updated ADP deduction and accumulator codes system setup.

• Completed 2018-2019 SOX back up documentation by ensuring requirements within compliance.

• Stock Administration and Reconciliation -Benefits Administration and Reconciliation

VERITY BUSINESS SERVICES Redwood Shores/Daly City, CA

Payroll Manager January 2017 to February 2021

• Manage all aspects of the Payroll Department with a team of 2 Supervisors and 9 Payroll Technicians.

• Managed all aspects of Inhouse Payroll Department using the customize Infinium System for 11 Hospitals and Surgery Centers all with separate Federal Tax ID#s entities with a total of 12,000 multi-state employees.

• Ensure all Union Contracts, PTO policies, Retirement Plans and Benefit Plans adhere to and are compliant with the set agreements and processes.

• Began Payroll/HRIS system conversion from Infinium to WorkDay from setting up the implementation plan with Consultants to our first parallel run which stopped after filing for Bankruptcy.

• Main point of contact to correspond with the Courts to ensure all the rules and regulations were followed for the filing of Bankruptcy. Follow all the court orders employee and vendor pre and post payments and limitations.

• Main point of contact with all Vendors and Auditors regarding the Payroll Department for all entities. Month End and Year End closes ensuring W-2s are perfect and timely.

• Payroll Tax Expert- I single handedly complete and file all 11 entities Quarterly Tax Returns including 940s, Schedule Bs, DE9s (for CA) and all other states and localities. Responsible for all EDD tax filings and correspondence.

PAYPAL/Ebay San Jose, CA

Payroll Senior Manager Consultant March 2013 to January 2017

• Served as the subject matter expert responsible for managing the processing of all North America Company payrolls and developing a framework to process payroll for newly formed entities which split from eBay for 10,000 employees

• Managed all Pre and Post Split Payroll/HR Operations related Projects

• Ensured mergers and acquisitions were integrated successfully.

• Ensured compliance with company policies, internal control standards, and current regulatory requirements; develop procedures/audits to ensure data integrity

• Responsibility for ensuring that all payroll processing related controls and narratives are kept up to date and accurately represent current best practices

• Analyze pending legislation, policies, litigation and other problems or issues and assess impact or consequences

• Developed standards and expectations, manage performance and provide training and coaching to staff of 9 direct reports

• Work closely with global mobility to ensure accurate reporting for employee transfers and expatriates

• Responsible for all aspects of Full Cycle Payroll

• Reconciliations, Process Improvements

• Put in place ADP- Streamline and contacted local bank and ADP personnel and find out each countries requirement.

• International Payroll experience: Ireland, Singapore, Germany, United Kingdom and Canada

LEAP FROG ENTERPRISES Emeryville, CA

Payroll and Human Resources Operations Manager Mar 2010 - March 2013

• Responsible for all aspects of 600 employee multi-state US payroll and 25 employee Canadian payroll.

• Within 3 months singlehandedly implemented ADPs PayExpert as part of ADPs WorkForceNow web based payroll and human resources systems which improved reporting and allow for automation.

• Successfully implemented EZLabor for recording time and attendance. System allows accurate PTO liability reporting and maintenance.

• Responsible for Payroll related journal entries and month end close to Oracle 11i.

• Closing work with internal and external auditors to ensure proper SOX procedures are in place for payroll. Discovered and cleaned up a vacation balance liability issue.

• Assisted Benefits Manager to reconcile 401K Fidelity reporting issue from 2009. Updated the processes to ensure compliance and to prevent future issues.

• Created a Equity Edge interface to and from ADP.

WIND RIVER SYSTEMS Alameda, CA

Payroll Manager Aug 2009 - Jan 2010

• Responsible for all aspects of 2,000 employee payroll.

• Reconciled $313K Indiana Tax issue.

• Created a G/L interface from ADP to Oracle.

• Created a Equity Edge interface to and from ADP.

• Reason for leaving: Temporary assignment

PANALPINA, INC. RedwoodShores, CA

Human Resources Operations and Payroll Manager Apr 2006 – Jun 2009

• HRIS/Payroll Conversion – Prepared a Request for Proposal, viewed vendor Demos, selected Ultimate Software, prepared an implementation project plan, ran parallels for testing, and on January 1, 2009 flawlessly implemented Ultimate Software using Ceridian to file taxes and print checks/advises.

• Payroll – Overseeing all aspects of ADP PCPW payroll for 3,000 US employees. Supervise 3 Payroll Specialists. Responsible for all payroll general ledger journal entries and month end close.

• Responsible for mapping of Paid Time Off, payroll liabilityaccounts clean-up and daily bank reconciliation. During audit discovered a 500K fraudulent crime. Worked with the FBI to reconcile.

• Compensation – Job classifications and grading, bonuses based on completion of company set goals and objectives, commissions, salary ranges, executive compensation, annual merit increases etc.

• Benefits – Establish open communication with third party vendors to obtain optimal cost savings for plans.

• Human Resources Sarbanes Oxley- ensuring procedures for all areas of HR/Payroll are in place, documented and tested.

• Workers Compensation – establish relationship with third party vendor; ensure all locations have needed information and resources, annual audit and reporting.

• Ensured organization was compliant with CA Labor Laws

• Reason for leaving: The company moved out of state.

STANFORD UNIVERSITY MEDICAL CENTER Stanford, CA

Director of Payroll and Human Resources Operations Nov 2004 - Mar 2006

• Overseeing all aspects of in-house Lawson Payroll/HR for over 8 thousand employees with a staff of 12 payroll employees.

• Develop Payroll department policies and procedures for payroll processing, record retention and payroll tax reporting.

• Develop a Payroll statistical report (i.e. dashboard report) for the department volume and operating performance.

• Develop online access of year end W2s for all SHC and LPCH employees.

• G/L; daily reconciliations, mapping, bank reconciliation, positive pay and month end close.

• Ensured employees were classified correctly as employees or independent contractors. 2004 and 2005 Year End Close; Over seeing in-house payroll taxes.

• Transferred and Implemented payment of employee Expense Reimbursements from Accounts Payable to Payroll. Ensured relocation expenses were coded correctly as taxable vs.nontaxable.

• Responsible for Benefits processing and open enrollment. Scanned all payroll documents eliminating thousands of files.

• Training, Testing and Lawson System interfaces.

• Implemented employee self service. Overseeing Kronos Time and Attendance implementation plan.

• Ensured organization was compliant with CA Labor Laws.

• Reason for leaving: The company restructured the position.

QRS CORPORATION Richmond, CA

Corporate Director of Payroll and Human Resources Operations Jan 2002 - Feb 2005

• QRS Corporation was acquired; position was be moved out of state.

• Overseeing and managing all aspects of Payroll, Stock Administration, HRIS, & Benefits Processing. Defined and implemented HR Operations strategies for company goals and objectives.

• SAP 4.7 is our ERP system and ProBusiness is our outsourced payroll system.

• Paying approximately 550 exempt and non-exempt employees throughout the United States and 100 employees in Canada. The employees in Canada were paid using ADP Canada.

• Tested, approved and implemented all changes in HRIS SAP 4.7.

• Completed SOX from Documentation to final testing. Prepared Sarbanes Oxley documentation which was approved for testing by PriceWater House Auditors. Documentation was tested by Internal Auditors and PWC with minimal finding.

• 2002, 2003 and 2004 Year End Close.

• Calculate, Process, Review and create Reports for the commission accrual for Canadian and US employees.

• Upgraded our outsourced payroll system-ProBusiness.

• Reconciled Paid Time Off balance issues and established ongoing communication to employees and General Ledger.

• Maintained the Equity Edge, our stock administrators, database, recorded all activities and established an employee tax file interface.

• Quarterly reconciliations of 941 and Annual reconciliation of 940.

• Reconciled discrepancy with the IRS saving the 300K in taxes, penalties and interest.

• Reason for leaving: The company was acquired by Inovis.

THE CLOROX COMPANY Oakland, CA

Corporate Human Resources Operations Manager Feb 2000- Jan 2002

• Manage Corporate Payroll Department, paying about 10,000 employees throughout the United States, as well as the Benefit Processing Group and the Human Resources Service Center (HRSC). Payroll team had 10 members, Benefit team had 2, andHRSC team had 3. Supervised a total of 15 employees

• Worked with payroll staff to improve department processes & procedures, image and reputation by improving communication and utilizing all that the ProBusiness System has to offer.

• Worked with staff to reconcile bank accounts that had not been reconciled in two years.

• Responsible for maintaining monthly, quarterly and annual Commission Database, calculations, processing and reviews for accuracy

• In Benefit Processing area, managed successful transfer to new vendor for Clorox Voluntary Disability Plan.

• Led the Human Resources Service Center (HRSC), which is the primary resource for all employee questions regarding HR issues such as policies, benefits, employee relations and recruiting. The HRSC also handles many other tasks including service award and drug test processing.

• Continuously looked for ways to develop staff strengths, weaknesses and technical skills.

• Reason for leaving: Pursued the opportunity at QRS Corporation

EDUCATION

SAN FRANCISCO STATE UNIVERSITY

Bachelor of Arts in Business Administration

CITY COLLEGE OF SAN FRANCISCO

Associates Degree in Accounting

COMPUTER SKILLS

Workday, ADP’s WorkForce Now = PayExpert, HRB, EZLabor, Ultimate Software, ADP= PCPW, HR Perspectives, PayNet, Personal Plus, Oracle 11i, SAP 4.7 HRIS, PeopleSoft 8.0 HRIS,Proficient in ProBusiness, Lawson version 8.03, CODA, Micro Soft Windows, Excel, Word and Outlook

LANGUAGE

Fluent in Spanish

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