Jason Seifert

Minneapolis MN

ad0uqo@r.postjobfree.com

972-***-****

Experience:

Team Lead, Food and Beverage Savage, MN

****-*******

●Achieve double digit comp growth through first 3 fiscal quarters.

●Manage 25+ direct associates and 70+ indirect associates

●Effectively manage inventory logistics in a challenging supply chain

●Complete P&L management and inventory control

●Specifically hired to develop/implement processes and build teams to revitalize the brand, train and develop leaders, reteach brand standards and implement accountability protocols

●Decrease Inventory variance below 1% during first 3 fiscal quarters.

F&B Operations Multi-Unit Manager Paradies Lagardere(Caribou Coffee/Einstein Bagels) DFW Airport, TX

2021-2022

●Manage 70+ associates between 5 locations and concepts

●Effectively manage inventory logistics in a challenging supply chain

●Complete P&L management and inventory control

●Specifically hired to develop/implement processes and build teams to revitalize the brand, train and develop leaders, reteach brand standards and implement accountability protocols

●70% increase in sales over first 3 month of tenure to DFW Airport

Independent Business Consultant Dallas-Fort Worth, TX

August 2019-July 2021

●Provide consulting services to multiple clients in hospitality and healthcare industries

●Create management and strategy frameworks through SWOT analysis

●Evaluate organizational efficiency and implement lean routines/six sigma processes to address identified inefficiencies

● Work with organizational HR leadership to improve overall satisfaction of company employees

●Teach/provide training models to recruit top talent, retain top performers, and create training programs/teaching culture/teaching models

●Assisting with business planning and the improvement of administrative processes.

●Developing budgets, monitoring expenditure, and performing daily financial management tasks.

●Supervising and hiring administrative staff.

●Training administrative staff and conducting performance reviews.

●Monitoring health and patient care practices for compliance in health regulations.

●Acting as a liaison with outside agencies such as government bodies and insurance companies.

●Creating and implementing healthcare service delivery improvement plans.

●Documenting processes and maintaining records.

●Keeping informed of trends in practice administration and healthcare regulations.

●Coach and train organizational leaders how to analyze total cost management, margin enhancement, and how to identify low-cost country sourcing opportunities, transform supplier relationships into strategic alliances

● Provide strategies on leveraging logistics to weather change and gain industry advantage

●Focus strategies that deal with streamlined logistics for companies that rely on transportation for competitive advantage

●Worked with medical/healthcare providers to prepare for OIG/CMS audits

Director of Operations Ascension Coffee Dallas-Fort Worth, TX

February 2019-August 2019

●Managed and developed leadership teams at 10+ locations

●Developed and provided oversight in culinary operations of scratch kitchens

●Full responsibility for P&L results for individual units and metroplex area

●Implemented lean routines and processes to streamline and improve efficiency resulting in increased revenues

●Developed training models that improved productivity and assisted all employees via a servant-leadership management style

●Developed and implemented a company culture focused on quality and customer service excellence

Total Loss/Dealer Funding Representative Capital One-Auto Finance Plano, TX

March 2018-August 2018

●Managed customer solutions for auto finance division

●Partnered with corporate leadership to develop resolutions and processes to improve common customer issues

●Made calls to customers, dealerships, DMVs, and other financial institutions Utilize probing questions to obtain required information from customers and third parties and by being firm and using negotiation and influencing skills to obtain required documents

●Made contact with Capital One Auto Finance borrowers in a professional manner and will communicate state specific title requirements in a manner understandable by persons unaware of state titling requirements

●Provided continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness, and efficiency metrics

● Managed business level metrics to high efficiency standards

●Shared in the accountability for a business level team (Engagement, Inclusion, Enablement, and People Leadership)

Customer Experience Advocate Capital One-Auto Finance Plano, TX

July 2017-March 2018

●Managed customer solutions for auto finance division

●Partnered with corporate leadership to develop resolutions and processes to improve common customer issues

●Effectively managed challenging dialog with customers

F&B Operations Multi-Unit Manager HMS Host (Starbucks) Dallas, TX

April 2016-June 2017

●Managed 60+ associates between two locations and concepts

●Effectively managed inventory logistics in a challenging security environment

●Complete P&L management and inventory control

●Specifically hired to develop/implement processes and build teams to revitalize the brand and two very challenged locations

●Became top performing location for entire Southwest division of HMS Host, Inc.

General Manager Starbucks, Inc. Plano, TX

October 2011-April 2016

●Managed 50+ store partners at two locations

●Complete P&L management and inventory control of two locations

●Implementation of lean routines and process improvement to increase efficiency and productivity

●Consistently ranked as top in district and region in exceeding all business and financial metrics and goals

●Recognized as a leader among peer groups and subject matter expert in division

Education:

●DBA in Global Supply Chain Management (In-process) Capella University

●MBA in Global Strategic Management University of Phoenix

●Bachelor of Arts in Professional Development Amberton University

Skills:

●Multi-unit experience

●Inventory control

●P&L accountability

●Process improvement

●Management of large teams

●Consulting agent

●Auto finance, hospitality, healthcare, insurance, retail, food and beverage experience

●Training, Teaching model creation, implementation and oversight

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