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Service Delivery Six Sigma

Location:
VasanthaNagar, Karnataka, 560001, India
Posted:
November 04, 2023

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Resume:

Sriram Kumar Maddula

Certified Management Accountant from AICMA, USA (2016)

Dip in IFRS from ACCA, UK (2013)

P.G. Dip in Taxation from Osmania University (1997)

B.Com from Osmania University (1991)

NCC ‘C’ Certificate (1991)

Six-Sigma Greenbelt Certification from GE (2002)

GST Certificate course from Udemy (2023)

Address: Flat No 301, Teja Nivas Apartment, Basavanpura, Bhattarahallli, K R Puram, Bengaluru 560049

E-mail: ad0uql@r.postjobfree.com, Linkedin: https://www.linkedin.com/in/srirammaddula/

A versatile and high energy professional with 25+ yrs of Experience in Core Finance & Accounting, outsorced business finance processes Transition, service delivery excellence and Transformation, service delivery excellence, risk management, Control environment, assurance of compliance to regulatory and other requirements, leading and developing largeand diversified teams, delivery center management and development, P&L Ownership and technology implimentation

Distinction of being:

Part of core team winning key telecom project and led Tax section of the RFP, demonstrated competency to client (IBM)

Authorized to test and certify ‘Process Trainers’ (IBM).

Winner of Gold Medal for engagement in BPO Olympics for the project of Controllership service line.

Member of Steering Committee for overseeing tools and technology implementations (SAP BFC module implementation replacing Hyperion, Cadency Suit Implementation for MEC, B/S Recons, SOX Controls Testing, etc.).

Country Steering Committee Member for developing competency at various delivery centers.

Instrumentally involved in establishing strong & winning team that won 5 GSK Gold Awards and 6 GENPACT Silver & Bronze awards for the outstanding performance (Genpact).

Stellar at attaining:

Top NPS score for 2007 as Voice of Customers & employees (Genpact) along with six-sigma greenbelt certification from GE

38% productivity gains over a period of 2 years against a target of 20% as per the contractual agreement with client (Infosys BPO).

Highest alignment to GEM and earned showcase engagement tag at Capgemini.

Played a vital role in maintaining lowest attrition across all F&A process (Infosys BPO).

Recipient of:

Special Appreciation from client for the system administrator role played for integrating the data of their two new acquisitions in 2008 (Genpact) and moving to Oracle platform.

Special Appreciation from client group CFO for consistently scoring ‘Basically Controlled’ results in every internal audit and other special services (Capgemii)

Delivery Diamond Award for consistent & successful service delivery(Capgemini) with no last minute changes.

Career Contour

Feb’23 – May’23: smartShift Technologies, Bangalore as Finance Consultant

Responsible for F&A Delivery with special emphasis on Revenue Recognition (US GAAP ASC606 Compliance), responsible for managing contracts data after validating it, ensuring running rev recs at specified intervals with billing to client and recovery on time. Used NetSuite as accounting ERP

Sep’22 – Feb’23: Wipro BPO, Pune as Senior Manager

Responsible for F&A Delivery before reverse transition with special emphasis on Journals, mid month B/S reconciliations, MEC, Mngmt and other MIS reporting and Tax reporting support. Used SAP asaccounting ERP

Mar’21 – Nov’21: Ernst & Young, Bengaluru as Asst.Manager

Responsible for Tax activities delivery before reverse transition with special emphasis on VAT, Intrastat and Reconciliations and allied MIS reporting. Responsible for preparation and review of these reports. Used SAP as accounting ERP

Jan’19 – Mar’21: On Sabbatical due to accident followed by brain surgery and allied complications

Dec’16 – Dec’18: DXC Technology Company, Bangalore as Global Manager II

Key Deliverables

Spearheaded around 500 resources for ensuring service delivery and streamlining business processes by adhering to global standards.

Played a vital role in handling oversight/governance to make the operation compliant to global standards.

Worked in close coordination with counterparts from client organization and mentored the ADE team for service delivery to the clients.

Supervised the Account Governance Leadership Meeting (governance & approval authority), enabling teams to provide seamless service/solution delivery, adhering to agreed scope.

Interfaced with BPS global leaders to influence strategic decision-making, within a broad scope (e.g. long-term business planning, account analysis and development, balancing risk, etc.).

Successfully implemented internal and client sponsored process/service transformation, along with the initiatives relating to comprehensive growth.

Functioned as the Escalation Point for service outcomes & issue resolution, while acting as key advisor to senior management on steering the development of overall policies & long-term goals.

Adhered to compliance with legal, accounting & contractual requirements by performing analysis/reviews on process/performance and enforce key controls within the domain of responsibility.

Feb’10 – Dec’16: Capgemini Business Services India Ltd., Bengaluru as Director - Business Services

The Growth Path

Feb’10 – Dec’11 Engagement Manager/Global Controller-Record to Analyze

Jan’12 – Dec'13 Sr. Engagement Manager/Global Process Owner (GPO)

Jan’14 – Dec’16 BPO Director

Key Deliverables

As BPO Director:

Functioned as Head of Business Process Outsourcing for steering global service delivery from across 7 locations, budget E 23 m and led 700+ FTEs, for Finance & Administration, Supply Chain Management and Master Data Management service lines.

Instrumentally involved in mapping the portfolio as showcase engagement, defining budget, forecasting performance targets and directed/guided operation to achieve revenue growth as well as improvement in residual income.

Successfully organized the delivery of business growth & profitability improvement target of the managed portfolio & continuously add value to client.

Stellar at complying with Governance, Risk & Compliance to statutes/standards along with adherence to agreed contract, resulting in development/maintenance of effective client relationship.

As GPO:

Spearheaded the largest business transformation engagement by functioning as Global Process Owner - F&A and headed a team of tower-specific process owners in collaboration with compliance, technology & delivery leads.

Streamlined & bagged approval of a Global Process Model by enabling adherence to best practices, while optimizing efficiency & enhancing control, for a client, operating out of 90+ countries.

Acted as a gatekeeper, against any new exceptions/ variances and directed elimination/reduction of existing exceptions/variances, ensuring shifting to global, repeatable and standard processes.

Instrumentally involved in assessing process automation cases and/or technical enhancements of ERP along with deployment of various other tools.

As Global Controller:

Played a vital role in scrutinizing (R2A), for a Global Client, on Statutory, Controls, Compliance & Audit; Creation of CoE; Financial Reporting; Month End Closing Management; Mid-Month Accounting & Operations management.

Stellar at improvising same/proposing new controls for improving integrity of financial data, along with conformation with various statutory and legal requirements of the region (Local GAP, IFRS).

Efficiently mapped an audit procedure, during SOX and Statutory audit, to resolve all audit queries and streamlined the information & processes.

Pivotal at mapping Centre of Excellences (CoE) by standardizing, re-engineering & recommending compliance with global processes to industrialize the same.

Controlled all actual submission from SAP/Local GAAP to IFRS Hyperion/BFC reporting, while for Treasury Reporting, thereby ascertaining Intercompany submission of Funding, Hedging, Sweeps and Interest calculations.

Ensured tracking, controlling and reporting as per the agreed time-line in the case of management of Month-end closing by adhering to controlled execution & reporting.

Scrutinized central functions, to ensure effective control and compliance with standards for B/S Reconciliation, GRIR, Bank Accounting, Scheduled journals, Cash-Apps, Invoice Processing, etc. during the mid-month Accounting & Operations management.

Carried out discussions to resolve conflict/issue items, while engaged in cost analysis, rolling sales plan and budgeting (Preparation, Reviews and Sign Off).

Successfully implemented seamless mapping in upstream/FIM and other tools for data flow from SAP to Hyperion/BFC.

Jan’09 – Jan’10: IBM Daksh Business Services (P.) Ltd., Bangalore as Senior Manager R2A Tower

Key Deliverables

Supervised the R2R function for the Finance & Accounting process tower across multiple contracts, as internal consultant for process standardization, re-engineering & control, support sales/solutions/transitions, evaluation & implementation of IT tools and technology.

Successfully executed R2R specific MIS, across all contracts, conducted benchmark studies and enforced best practices & control.

Facilitated E2E evaluation of new deals, entailing solutions, SOW, risk & mitigation plans, along with certified SMEs in Finance & Accounting process tower.

Mar’07 – Jan’09: Genpact Ltd., Hyderabad as Manager

Key Deliverables

Spearheaded a team of 10 resources for facilitating support services to GSK Pharmaceutical Ltd. (A global leader in pharmaceuticals).

Steered Finance & Accounting business processes, delivering General Accounting process consisting of Reporting, Inter Company, Bank Reconciliations & Grant of Authority Processes, SOX controls review & self-assessment, supporting SOX and internal audits, etc.

Offered effective support to clients in deployment of IT projects.

Jun’04 – Mar’07: Infosys BPO Ltd., Bengaluru as Manager

Key Deliverables

Administered a team of 60 FTEP to provide support on F&A processes to SunTrust Bank, entailing Accounts Payable, Project Accounting and Fixed Assets (Oct 2006), while transitioned process earlier in Aug’06.

Supervised a team of 32 (including 7 Chartered Accountants), as Operations Manager, for offering support to ALCOA FAS Group, to manage their General Ledger and Property Accounting processes of North America (Jul 2005), entailing Reconciliations of 20 Balance Sheet accounts, Intercompany Reconciliations, Journal Corrections, Monthly Payroll Accrual calculations, verification/approval/deployment/support of new capital projects, maintain Fixed Assets Register, etc.

Instrumentally involved as Asst. Manager and handled a team of 57 resources to manage Fixed Assets Register of ALCOA FAS Group (Jun’04), including processing of 62K invoices per month, average monthly payment of USD 300 Million, implementation of 2 Six Sigma projects in AP space along with other responsibilities and addressed all team issues relating to HR, Admin, Tech., and Logistics, etc.

PREVIOUS ASSIGNMENTS

Nov’03 – Jun’04: Oracle India (P) Ltd., Bengaluru as Team Leader

Aug’00 – Nov’03: GECIS (Currently known as Genpact), Hyderabad as Process Developer

Apr’98 – Aug’00: The KCP Ltd., Chennai (Non-IT) as Officer Accounts

Apr’95 - Mar’98: Vignan Education Institute, India as Founder Member

Apr’91 – Mar’95: Sri R. Bhaskara Rao & Co., Hyderabad as Articled Clerk

Significant Highlights:

Merit of attaining OPEX saving USD 55K PA for implementing Quality Project for Productivity Improvement and independent Transition of McAllen Unit A/P Process (GECIS).

Distinction of being credited with:

Controllership Appreciation Award, being delegated with Oracle FA Module Functional Administrator & Advisory for Oracle implementation by GE Aircraft Engines Services division CFO (GECIS).

Key Contributor Award for analysis of the Root Cause of Journal Kick-outs Problem, causing severe Re-Work between HO & Units and resolution of the same (GECIS).

Project Excellence Award for participation in multiple project, including clearing of a Back Log of transactions from last 18 months in stipulated period of 2 months (GECIS).

Instrumentally involved in mentoring a team that won the Unnathi Awards on various Quality Initiatives, resulting in Accuracy Improvements as well as contributed the team in securing Second position in overall Quality Contest Rating (GECIS).

PROFESSIONAL Achievements

Certified Management Accountant – A.I.C.M.A, USA

Dip in International Financial Reporting Standards – ACCA, UK

Certified Green Belt in Six-Sigma - GE

Controllership, People and Business Trainings - GECIS and Capgemini

SCHOLASTICS

P.G. Diploma (Taxation) from Osmania University, Hyderabad, India 1997

B.Com. from Osmania University, Hyderabad, India 1991

PERSONAL SNIPPET

Date of Birth: 29th December, 1971

Address: B-105, SMR Vinay Galaxy APTS, Hoodi, Bangalore – 560048

Linguistic Abilities: English, Telugu and Hindi

References

Name: Bharadwaj Ranganath

Desination: Senior Director

Coompany; Capgemini

Relation: Ex-Colleague

Name: nPraveen Meda

Designation: Senior Engagement Manager

Company: Capgemini

Relation: Ex- Direct Reportee



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