Career-minded individual with ** years of experience in the telecommunications field. Seeking to increase knowledge and work field experience in the telecommunications industry.

SKILLS:

oCustomer service

oEquipment testing

oReceiving telecommunication products

oCable locator

oDrop bury

oInstallation/troubleshooting

CAREER EXPERIENCE:

March 2022-Present

oAstound Broadband. Chicago, IL

oWarehouse Technician

Receive orders for technicians, contractors. Ensuring product orders are readily available for the technicians and contractors. Test equipment such as modems, IP TVs, cable boxes. Receiving shipment from vendors. Customer service.

June 2021-March 2022

oWOW Cable. West Chicago, IL

oLocator/Technician

Duties include going to various sites and locating cable lines for contractors and utility companies. Customer service.

May 2020-June 2021

oLightspeed Utility (AT&T contractor). Florida, IL

oDrop Bury Technician

Responsible for burying copper and fiber wire for customers as requested by AT&T. Customer service.

June 2007-November 2017

oRCN Telecom. Chicago, IL

oCustomer Service Technician 3

Responsible for installation and troubleshooting of three products that include cable television, high speed internet and voice over IP telephone service. Customer service.

August 2006-2007

oE Ralph Cable INC (RCN contractor). Chicago, IL

oCable Technician Contractor

Responsible for installation and troubleshooting of three products that include cable television, high speed internet and voice over IP telephone service. Customer service.

October2005-July 2006

oRCN. Chicago, IL

oCustomer Service Technician 1

Responsible for installation and troubleshooting of three products that include cable television, high speed internet and voice over IP telephone service. Customer service.

March 2004-July 2005

oDish Network. Chicago, IL

oInstaller

Responsibilities include going to customer homes and installing Dish Network service. Troubleshooting the services and provided customer service.

October 2003-March 2004

oBaker Installation (Comcast contractor) Elmhurst, IL

oComcast Audit/cable installer

Auditing various locations /to verify legality of comcast services. Installation and troubleshooting of cable television and internet services. Customer service.

EDUCATION:

2007-2008

GED

oCornerstone Christian Correspondence School Colorado

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