Claude J. Edney III

IT Administrator/Engineer

PROFESSIONAL EXPERIENCE

Starbucks

System Engineer

Seattle, Washington - Remote

August 2021 – October 2023

Cyberark for server login administration and password administration

IAG deployment – for prod server client authentication and RBAC setup/troubleshooting

APIGEE for payment gateways and portal connection

Backend API security and analytics using Gaia diagrams

Splunk for error logging and reporting for indexed aggregated data reporting

Kenna for server scoring and security monitoring

Nmap with Zenmap GUI for port identification and script scanning used during longer than expected Kenna score returns

Jira/ServiceNow ticketing including Kanban for task organization and ticketing

PAAS architecture deployment – including SPN cert renewal using Azure provisioning linked services in ADF by triggering Jenkins builds

Tanium CIS Audit resolution for server hardening

Java JRE/JDK setup for SQL DB server connection

Verde for server fleet scheduling for patching, server creation and destruction

Creating powershell scripts for server replication and patching for all cash management servers in fleet

Jenkins for versioning builds for specific pipelines

Kubernetes cluster running Linux for enterprise pipeline Jenkins infrastructure

New Relic for Application traffic monitoring and LTM

Remote server patching

AD administrator/Azure admin

Configuring Cisco anyconnect for remote device network connections

Sharepoint admin including Sharepoint shell scripting

O365 admin including DNS setup, server admin, and migration support

Agile methodology using sprints

APIGEE test site calls

Github for Jenkins server config files, cloud storage access, scripting dependency links

Splunk for dashboard reporting, log collection, and analysis

mRemoteNG for fast RDP server access

Azure MDM administration and VM support

SQL and MYSQL database connections with ODBC

Office365 administration including ADFS

F5 Retail Network for remote VPN setup and troubleshooting using TMS and BASH

TCL scripting including TMSH shell for server decommissioning in F5 including individual server drains

IIS server administration including App Pool administration for asp.net

Service now for ticketing

Jira for internal incident management

Bank of America

System Engineer

Hopewell, NJ - Remote

September 2020 – February 2021

AppviewX for SSL certificate, device, and domain controller server management

Windows server migration enterprise deployments

Azure portal administration

Azure Data Studio

Azure service bus, Azure VM management

Agile Methodology including sprint creations in team environments

Team development using C# and .NET core frameworks

SQL Studio Management Studio

Site deployment and maintenance using IIS web server

Java, J2EE, Core Java, UI, and React for troubleshooting

Postman for HTTP requests, and calls

Azure API development

Siteminder security, server failover, load balancing, SSO, and clustering

Redis application for enterprise server cluster data sharing management

F5 and Big IQ for enterprise server management

Large scale server management, patching, updating, and network forensic analysis

Redis server management for mobile device setup including troubleshooting configurations on Linux server

SQL server management for database troubleshooting

Silk server management for androin device setup

APIGEE api setup calls for cloud management

Patching for server core and group policy configuration via WSUS connection

Certificate creation, enrollment, and Secure Socket Layer protection/troubleshooting

VPS server management and configuration

Mono and Fiddler for web traffic capture and decryption for remote connections including proxy server management for troubleshooting

Wireshark and utilizing tcp dumps for packet capture and DNS resolution or network forensics

SOAP W3C for site testing

Skype Monitoring for Business server

Azure migration and setup, RDP server remoting, EMC directory syncing and AD management via powershell

Keystone Health Home & Hospice

System Engineer

Wyndmoor, PA

April 2018 - September 2020

Bomgar-remote support, jump client to remote into exchange servers

Apple Configurator for mobile device management

SQL server management, Print, Fax, and Scan server management

IT Management training

Configuring windows virtual desktop synced with hybrid configuration AD

Statistical Data Analysis using Linear Regression tools – Github & R software

Sophos security management IDS, UTM, XG firewall support

Brightree EMR solution troubleshooting and certification

Bitbucket/Github for script cloud access, config Jenkins file placement, other script dependency tasks

Office 365 in an Enterprise environment - particularly Exchange Online.

Administrating Exchange 2016 –

Graph Explorer for code troubleshooting for stale devices in the intune portal

Intune Company Portal enrollment for devices

Intune directory troubleshooting/Windows Hello device enrollment

Intune profile configuration and deployment for mobile devices IOS and Android

Intune JSON scripting for RBAC profile deployment and site blacklisting/whitelisting

Intune remote app installment and updating for enrollment devices

Web platform installer for IIS

Wordpress Administration for main company website

IIS to support .NET sites for troubleshooting purposes and site hosting purposes

Administrating an Exchange Online hybrid environment - O365 Security

Creating Wiki pages within the sharepoint site for internal departments

Experience working with Federation tools

Splunk for network forensics using Wireshark, problem diagnosing, security and compliance for graphing and reporting Firewall rule creation and DNS name resolution

Java scripting using IntelliJ

Network forensics using WireShark and Ubuntu for TCP dumps to view incoming network ips

Testing and Managing server upgrades and patch deployments

Office 365 Directory Synchronization tool (DirSync)

JAMF patch policy creation for software updates

Active Directory Federated Services (ADFS)

Microsoft Azure Active Directory Connect tool (AD Connect) Experience working with Office Suite - Client support and troubleshooting (Outlook, Outlook for MAC, IMAP, POP3,Mobile Devices)

Experience with Office/Outlook add-ins (.NET/Com, Modern Add-in deployment)

Strong knowledge on Networking, Protocols, Authentication (Basic, Kerberos, NTLM) and PowerShell

Troubleshooting all devices, mobile device management using company policies to keep devices HIPPA and PHI compliant

Progressive Web App development

Google and Apple developer member

Apache Foundation Community Dev Ops

2/2017- Present

Part-time open source

Application Testing

Server management

Linux shell scripting/debugging

JIRA/Java

Python3, Python3-pip and testing in virtual environments

Application Upgrading

Creating Plug-ins using Eclipse for menu and toolbar creation

Programming languages used – C# and Python

JRE installation and environment set-up

Eclipse, EC2, AWS

VPS server management

APIGEE for front end proxy security for application

API proxy for google cloud accounts

Apache Tomcat deployment

JAMF patching for software installation management

JavaScript DevTools

Numpy with Pip3 on Ubuntu

POSTMAN for API creation

CRUD for GET Http methods for retrievals

Ubuntu and IIS for web server

VPS server using LAMP with Digital Ocean to host PHP coded sites

UFW firewall configurations for SSH on port 22 access for private connections

WinSCP for file uploading to web server

Cronjobs for email clients connected to Apache server

Apache Kafka microservices using REST templates for messaging ques

CERTIFICATIONS – VITALYST LLLC

Microsoft Outlook

Microsoft Office Specialist

Tier 1 Support

Microsoft SharePoint

CERTIFICATIONS – MIT EDX Courses

Harvard Data Science – Productivity Tools

IIMBx: IS110x Innovation and IT Management

Microsoft: DAT247x Managing SQL Server Operations

Programming Basics CS101.1 Cloud Computing

Microsoft: AZURE215x Microsoft Professional Orientation : Cloud Administration

Microsoft INF216x – Azure for On-Premises Administrators

Intro to Linux Administration- Linux FoundationX LFS101x.2

DNLFS103x Introduction to Apache Hadoop

DNS- Microsoft INF214x

INF214x Windows Server 2016: Basic Networking

DHCP - Microsoft - CLD208.1x

CYBER501x Cybersecurity Fundamentals

LSF103x Introduction to Apache Hadoop- Apache Ambari/Apache Spark/Apache Hive/Bigtop/JuJu Charms

LinuxFoundationX: LFS132x Introduction to Cloud Foundry and Cloud Native Software Architecture

DAT208x Introduction to Python for Data

CC605x Cloud Computing for Enterprises

Active Directory Administration-Microsofts INF201.51x

DAT204x Introduction to R for Data Science

Microsoft - CLD208.1x

Microsoft: CLD209.1x

CERTIFICATION TRAINING

CompTIAA A+ (Core and Hardware)

CCNA

MCSA

Hypervisor Testing Module Training

Network Connection Training

ORGANIZATIONS JOINED

COLLEGIATE NATIONAL MERIT SCHOLARS

LINUX FOUNDATION

APACHE FOUNDATION- Devops Team for latest Releases

-Scripting collaboration

-Firewall and port security collaboration

-FOSEM Apache Developer team including CFP for presentations and content

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