Care giver
Resume:
Dike-Chijioke
Uchechi Gift
Contact
Address
No. 3 Grace Ave
Rumuosi Port Harcourt.
Phone
giftchukwu0123@gmail.
com
Skills
Good
Communication
Skills
Organizational
management
Customer
relationship
Good health care
Problem solving
Team Leadership
Strong creative
capacity
Proficiency in
Microsoft word &
excel
Detail-oriented team player with strong organizational skill, health care skill and customer service abilities. Capable of handling multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver; exercises key strengths in workflow optimization. Work History
2016 –
Currently
2022
Customer Service Personnel
FCMB; FCMB; 647 Ikwerre Road, Port Harcourt
Provide primary customer support to internal and external customers
Update account information to maintain customer records
Answer customer telephone calls promptly to avoid on-hold wait times
Offer advice and assistance to customers, paying attention to special needs or wants
Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concern
Respond to customer requests for products, services and company information
Actively listen to customer, handled concerns quickly and escalated major issues to supervisor
Health Assistant (Internship)
Treasurehold Specialist Hospital; 68 Chief Ndah Street Cocain Estate, off Okporo Road, Port Harcourt.
Assisted with patient hygiene, physical comfort, eating and drinking, and mobility while observing and reporting specific changes
Delivered high standard of holistic care to patient to promote equity and dignity
Participated in cleaning and maintaining of medical equipment to assist in department function and regulation compliance
Observed patient skin conditions and reported findings to registered nurse
Arranged beddings and cushions to enhance patient comfort in bed and chair
Delivered support to medical staff in completion of paperwork
Diploma Certificate
Obtained (Health
Care Certificate)
London Professional
Training Centre,
Eudora and Aegle
Management
Centre Port
Harcourt – 25
th
July, 2022.
2014 – 2016
2010 – 2011
Bank Teller
FCMB; 647 Ikwerre Road, Port Harcourt
Completed highly accurate, high-volume money counts through both manual and machine-driven approaches
Educated customers on use of banking website and mobile apps
Learned about customer’s financial needs, established trust, and optimized sale opportunities resulting in quality customer service
Built and strengthened customer relationship by leveraging excellent interpersonal communication skill
Sold and cross-sold bank products to new and existing customers
Office Assistant – CRFFN
39 Evo Road GRA, Port Harcourt
Maintained and updated office records, both digitally and physically
Managed daily data entry and kept clerical information accurate and up-to-date
Prepared and edited documents to produce precise, accurate and professional communication
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Utilized office management software to record and track customer information
Education
2015 Higher National Diploma (HND): Banking & Finance Abia State University, Abia State
2012
2009
National Diploma (ND): Banking & Finance
Abia State University, Abia State
Senior Secondary School Certificate (SSCE)
Christus International Secondary School, Oyigbo Rivers State
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