MARQUIS R. BOYD

*** ******* *** • Jersey City, NJ 07305 • 201-***-**** • ad0uon@r.postjobfree.com

EDUCATION

Hudson County Community College Jersey City, N.J.

Associate of Arts Graduation Date: May 26, 2011

PROFESSIONAL EXPERIENCE

Securitas Security Services/Sodexo – Cedar Knolls, NJ SOC Operator/Command Center Specialist April 2022 – Present

• Coordinate with security and external partners during emergencies and routine events including fire alarms, door alarms and lost or missing items.

• Dispatch security officers, fire patrol officers, and EMS personnel as required.

• Provide exceptional customer service while supporting external partners with requests via email and/or phone.

• Able to think outside the box and solve problems with resources at hand.

• Assist in conducting investigations and update requestors in a timely manner.

• Monitor fire alarm systems, investigate and document as they come into the internal fire team.

• Maintain and accurately log all equipment and keys signed out and returned by security.

• Properly document every incident that comes into the SOC and escalate to management as needed. Allied Universal – Lyndhurst, NJ

Security Professional October 2021 - Present

Command Center Supervisor (Administrative Assistant) September 2011 – July 2017

• Implementing, and maintaining procedural and technical methods to enhance physical protection of sensitive classified materials and secure areas.

• Evaluating security protocols for sensitive information to ensure that classified and sensitive information or areas are not compromised and are in full accord with all regulatory requirements.

• Reviewing improvements to systems and processors such as the Lobby Works, ProWatch, and Avigilon applications in connection to security development.

• Providing information and dealing with concerns and questions regarding commercial tenants.

• Preparing/reviewing incident reports created by myself or staff, answering phone calls, providing ID badges, and greeting clients upon arrival.

Department of Homeland Security (Transportation Security Administration) – Union, NJ Transportation Security Officer May 2019 – October 2020

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo, and passengers, to prevent those objects from being transported onto aircraft.

• Performing searches and screening procedures on passengers; pat-downs, search of property, etc.

• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people.

• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior.

SKILLS/QUALIFICATIONS

• Excellent Written and Interpersonal Skills, Leadership, Teamwork, and Analytical Skills

• Experienced in Windows 8, 10, IOS devices (iPhone/iPad), and Android devices

• Microsoft Word, PowerPoint, Excel, HTML, SBPNET

• TSA Basic Training Program, NJ Security Officer License (SORA) AFFILIATION

INTERNATIONAL MASONS & EASTERN STAR - MEMBER (2018 – Current) NATIONAL CRIMINAL JUSTICE ASSOCIATION - MEMBER

LOCAL 32BJ SEIU – MEMBER (SHOP STEWARD)

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