Assistant Manager Financial Services
Resume:
MAPHUTHI
SHERYN
LEDWABA
Branch Assistant Manager
To obtain a position that will enable to use strong organizational skills and ability to work well with people. PROFILE SUMMARY I am a dedicated
hard worker that ensures that work is completed
within the prescribed time frame. I am disciplined, self-driven, and trustworthy and always willing to learn and improve my skills. I strongly believe that I am well suited for this job.
Contact
Address
No.3 BARRIS Street
Witfield Boksburg Gauteng,
South Africa 1459
Phone
ad0ugg@r.postjobfree.com
Skills
Skills & Abilities
PERSONAL STRENGTHS
Ability to Work under
pressure
Ability to work
independently
Working with people
Problem Solving
Ethical Behavior
Flexibility
Work History
2022-03 -
Current
Assistant Branch Manager
Supreme Financial Services, Steelport Limpopo
Applied knowledge of banking products and
services to meet customer needs and
enable customers to achieve financial goals.
Managed and evaluated operational
processes and procedures to offer retail
lending products and services.
Completed trades on Delfin system
derivatives, increasing profits 70%.
Managed branch size of over R 400 000 in
deposits and team of 3 full and part-time
employees
Supervised and evaluated staff to help
improve skills, achieve daily objectives, and
attain advancement
Supervised team of 3 branch employees and
made recommendations regarding
performance evaluations
Grew customer base by 40% over 80% 3
months period through community
networking and innovative customer
incentives
Coached and developed branch staff by
offering constructive feedback and Loan
matrix, Fraud awareness, cyber security
Balancing Recon
Data Capture
Administration
Communication Skills
Computer literate
Languages
English, Sepedi
awareness trainings opportunities
Produced reports for bank administrators to
document long-term goals and financial
status
2021-03 -
2021-09
Branch Financial Sales Consultant
SUPREME FINANCE KRIEL, Steelport
Applied knowledge of banking products and
services to meet customer needs and
enable customers to achieve financial goals.
Managed and evaluated operational
processes and procedures to offer retail
lending products and services.
Opened and closed accounts, set up
services and finalized contracts.
Provided advice on loans, investments and
other bank products.
Identified prospecting approaches to
discover potential customers and create
opportunities to sell financial solutions and
ideas.
Developed and maintained strong
knowledge of multiple products and varying
levels of benefits within each product.
Collaborated with clients to maintain
relationships and provide customers with
thorough support and guidance.
Networked to identify potential new clients
and expand geographic territories.
Completed trades on Balancing Recon,
increasing profits 65%
2018-01 -
2019-12
Till Operator
Woolworths - Mall Of The North, Polokwane
Welcomed customers and helped determine
their needs.
Worked closely with shift manager to solve
problems and handle customer concerns.
Restocked and organized merchandise in
front lanes.
Processed refunds and exchanges in
accordance with company policy.
Handled cash with high accuracy and took
care to check bills for fraud.
Kept cash wrap stocked, products faced
and shelving free of misplaced items or trash.
Conducted inventory counts by adding
each item in stock and documenting in
computer system.
Used POS system to enter orders, process
payments and issue receipts.
2016-06 -
2017-12
Till Operator
Woolworths East Rand Mall, Johannesburg
Worked flexible schedule and extra shifts to
meet business needs
Addressed customer needs and made
product recommendations to increase sales
Performed cash, card and check
transactions to complete customer
purchases
Processed refunds and exchanges in
accordance with company policy
Maintained current knowledge of store
promotions and highlighted sales to
customers
Built relationships with customers to
encourage repeat business
Upsold additional products and services to
customers, increasing revenue
Stocked, tagged and displayed
merchandise as required
Tallied cash drawer at beginning and end of
each work shift
Counted money in cash drawers at
beginning and end of shifts to maintain
accuracy
Education
2018-01 -
Current
Bachelor of Applied Arts
University Of Limpopo - Polokwanne
2015-01 -
2015-12
NATIONAL SENIOR CERTIFICATE
EBENEZER SECONDARY SCHOOL - Mokopane,
South Africa
Sepedi home Language, English, Life Orientation,
Business Studies, Economics, Accounting,
Mathematical Literacy.
Contact this candidate