SOUMYA AMBIKA
*************@*****.***
TC 57/171 THIRUVATHIRA ELANKATHARAKUNNU MADHUPALAM THIRUVALLAM P O, TRIVANDRUM KERALA, India
_OBJECTIVE
• demonstrating excellent telephone etiquette
• efficiently managing multiple tasks and responsibilities
• taking initiative to solve problems
• making sound decisions
_EDUCATION BACHELORS OF ARTS Jul 2004 - Feb 2007
GOVERNMENT COLLEGE FOR WOMEN • TRIVANDRUM, India
_SKILLS
• Greet visitors in a professional manner
• Provide visitors with information and direct them accordingly
• Answer phone calls and direct callers to the appropriate party
• Process, sort, and route incoming and outgoing mail
• monitor and manage inventory of office supplies, order and distributes necessary
• Multitasking Expert
• Good Hygiene!
• Be Calm and Empathic
• Education
• Stay Updated With the Latest Technology
• co-ordinate and schedule appointments and meetings
• perform other administrative supports tasks including updating and drafting and proofreading correspondence and conducting research
_WORK EXPERIENCE OFFICE STAFF Jan 2020 - Present
ZEBRA SIGNAGE HUB • TRIVANDRUM,KERALA, India
• Greet visitors in a professional manner
• Provide visitors with information and direct them accordingly
• Answer phone calls and direct callers to the appropriate party
• process, sort, and route incoming and outgoing mail.
• Monitor and manage inventory of office supplies, and order and distributes office supplies as necessary.
• Coordinate and schedule appointments and meetings.
• Perform other administrative support tasks including updating and sorting files
• Drafting and proofreading correspondence and conducting research. OFFICE STAFF Feb 2014 - Dec 2019
WHITENESS • TRIVANDRUM KERALA, India
• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents, and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodation and reservation needs as required.
• Coordinating events as necessary.
• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
RECEPTIONIST Jun 2009 - Jul 2011
CHELSA HOSPITAL • TRIVANDRUM, India
• Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office
• Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients
• Issue specimen collection containers to patients as needed
• Answer patient questions and provide assistance and directions when necessary
• Preparing superbills and specimen labels for next day’s patients
• Track all phone calls that arrive using our general office number
• Utilize our medical office software to schedule new and follow-up appointments for our patients
• Respond to emails that arrive using the general office email address