GEORGIA JOHNSON

**** ***** ******** *****, ** Vergne, TN 37086 615-***-**** ad0ue1@r.postjobfree.com

Education

Associates Degree in Business Administration at Wallace Community College.

(September 1985- Graduated May 1987).

High School Diploma at Selma High School (August 1979 - Graduated May 1983).

Work Experience

Peoples Bank and Trust Company Head Teller/ Supervisor (April 1984- 1993) Selma, Alabama

Ensured teller operations always functioned properly. Implemented teller procedures and designated responsibilities. Managed and controlled large volume within in the bank’s vault.

International Paper Company Production Entry Coordinator/ Receptionist (May 1993-2002) Selma, AL

Analyze daily, weekly, and monthly accounts of paper rolls and sheets production by machines. Created

spreadsheets, graphs, charts, executive level productivity indicators, KPM’s and voucher entry.

Part time Uber, Lyft driver and Postmates (January 2015- Present) Nashville, TN

Servicing various locations in TN- Murfreesboro, LaVergne, Goodlettsville, and Franklin & Brentwood utilizing my people skills to make customers happy with ease.

S.B International, Inc. Accounts Receivable Manager and Customer Service Manager

(April 2002- Present) Nashville, TN

Accounts Receivable- Applies and post wire transfers, cash receipts, enters credit card transactions, posts to customer accounts and run ports. Responsible for the decision-making process regarding new accounts set-up, credit limits and accurate posting of customer accounts. Have sound judgement and knowledge of collections practices.

Customer Service manager- Assist customer service representatives with any issues regarding customers’ problems. Inform credit manager of customers’ changes. Assist with inventory count entries, miscellaneous. Assist with outside warehouses billing.

Objective

A team-oriented, hardworking individual valued for dependability and accuracy in handling customer interactions and transactions. Passionate about serving customers’ needs in the accounting field and eager to take on new responsibilities and leadership roles. Dedicated and experienced customer service professional who utilizes a proactive approach to achieve results. An enthusiastic team player who encourages growth among peers to succeed.

Skills & Abilities

Proficient experience in Microsoft word, Power-point, and progressively learning in Excel.

Exceptional communication skills in problem-solving situations.

Working together as a team to create ideas and solutions.

Dependable in time management skills.

Efficient in multi-tasking skills

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