Customer Service Professional

BRIAN CALLE

*** ********** *****-***-****

Stanford KY 40484 ********@*****.***

Customer Service Professional

Retired customer service professional with an impressive history of dedicated service seeking part-time work. Well developed client relationship skills with consultative approach, and several years of outside sales experience. Skilled at building a client base with excellent follow-up and passionate about helping others within a team environment. Superior problem-solving ability and excellent time management skills. Looking for a rewarding part-time position, utilizing my excellent history of customer service abilities and accomplishments. Customer Service and Sales Representative Experience Rhme Kenworth, Superior WI 9/2018-3/20119

Truck Parts Driver

• Delivered Truck Parts to large Trucking Companies

• Work an Assigned Route

• Worked Warehouse when not on Deliveries

• Maintained Inventory

Groom Transportation, Duluth MN 6/2017-8/2018

Airport Shuttle Driver

• Drove 370 miles round trip daily from base to airport and back with travelers

• Maintained vehicle service and customer satisfaction Super One Duluth, MN 10/2016-6/2017

Delivery Driver

• Delivered bakery goods to 10 stores daily

• Managed inventory requirements to meet daily changes

• Maintained proper inventory as directed by Bakery Manager

• Made sure truck was cleaned, maintained and serviced weekly Zee Medical Denver, CO 3/2009-7/2016

• Effectively built a new route for Industrial first aid supplies to new and existing customers

• Contacted new customers through consistent cold calling, and excellent customer service

• Provided existing customers with value added needs on a bi-weekly basis Zep Inc. Aurora, CO 3/2002-3/2009

Sales and Service Professional

• Account Representative selling Janitorial supplies to new and existing Customers

• Built a $20,000 territory thru cold calling and referrals, within 2years

• Rookie of the year for 2005

• Most accounts opened in one year, averaging 20 new accounts monthly

• Successfully built and maintained over 400 accounts while marketing new accounts. Additional Food Service Experience

Mount Hermon Association:

• Managed all daily operations of large conference center kitchen serving over 500 people

• Daily menu planning and ordering from vendors (Sysco and American Food Service)

• Trained and managed a staff of 70 to 100 food service workers

• Arranged and executed off site meal service for large numbers of people weekly. Vons/Safeway City of Commerce

• Bakery Quality control, including inventory of bakery goods for shipping to end-user

• Supervised machinery operation for pricing and preparation for shipping Awards

• Rookie of the Year for most accounts opened in a year (Zep Inc)

• Bonus for most new accounts opened monthly on a regular basis (Zep Inc) Education

Career Management Institute CA-Orange

Certification Sales training and basic computer training. References available upon request

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