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Entry Level Customer Service

Location:
Seattle, WA
Posted:
November 03, 2023

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Resume:

LD Lily Ann Descalzo

Lake Stevens, WA ***** 702-***-****

ad0ub7@r.postjobfree.com

PROFESSIONAL

SUMMARY

Resourceful Accounting professional with 8+ years of experience in audit preparation and reporting.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

SKILLS Account Documentation

Account Information Review

Financial Transactions

Microsoft Applications

Account Reconciliation

Administrative Support

Reading Comprehension

Accurate Recordkeeping

Customer Inquiries

Complex Problem-Solving

Past Due Balance Management

Reviewing Account Records

WORK HISTORY STUDENT ACCOUNT ANALYST 09/2006 to 03/2015 Ateneo De Zamboanga University Zamboanga City, Philippines Prepared working papers, reports, and supporting documentation for audit findings.

Provided journal entries and performed accounting on accrual basis. Maintained integrity of general ledger and chart of accounts. Tracked funds, prepared deposits, and reconciled accounts. Partnered with auditors to track errors and add contributions to maintain accuracy.

Compiled general ledger entries on a short schedule with 100% accuracy. Provided excellent customer service and information on a variety of topics related to the Student Account Section to students, staff, parents, and community members, via various communication methods including phone, virtual meetings, and email.

Skilled at working independently and collaboratively in a team environment.

Self-motivated, with a strong sense of personal responsibility. CASHIER 04/2005 to 10/2006

Southern City Colleges Zamboanga City, Philippines Worked with floor team and managers to meet a wide range of customer needs.

Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Counted money and tallied in cash drawers at the beginning and end of shifts to maintain accuracy.

EDUCATION Bachelor of Science Accounting 03/1999 Immaculate Concepcion Archdiocese School, Zamboanga City, Philippines



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