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Customer Service Representative

Location:
Bakersfield, CA
Salary:
21$
Posted:
November 03, 2023

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Resume:

Sabrina Richard

Looking to Further my career within the Medical field

Bakersfield, CA 93304

ad0ua0@r.postjobfree.com

+1-661-***-****

Looking to further my Career within the medical field. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Fortuna BMC

August 2022 to October 2023

Instance verifications for Health as dental members of Medi_Cal. Scheduler / Business Office Specialist

Bristol Hospice - Bakersfield, CA

November 2022 to September 2023

My role is to Schedule all Hospice patients with the correct Care Team, multiple scheduled coordination. Answer multiple phone lines, computer literacy. Care and dedication to our patients. Area Lead-donor Center Technician-phlebotomist

Grifols Plasma Biomat - Bakersfield, CA

April 2015 to January 2021

Donor center technician, intaking new and return donors, proper vital intake, following SOP regulations throughout the donor center.

Phlebotomist, certified within the company. Handling our donors with care and precision while also making sure donors health is coming before anything more. Designated Trainer, Trainees are taught how to properly fill there positions along with my help, not only with the physical aspect but the mental capability and proper education. Call Center Representative

Allied Communications DBA Boost Mobile - Bakersfield, CA October 2014 to April 2016

Activate cellular devices, customer service phone etiquette, phone manners, trouble shooting multiple phone line system

Medical Receptionist

Unified Women’s Healthcare - Bakersfield, CA

October 2011 to May 2014

My duties as medical receptionist were to be responsible for all that entreated the office. First impression, duties consisted of Medical records, medical billing, scheduling, customer service, multiple phone line handle, Microsoft word & excel literacy.

Education

Internship in Neurology Back office Administrator

Kaplan college

2011 to 2011

Certificate in Medical office Specialist

Kaplan College

2011

High school diploma in General education

West High School

2007

Internship in Medical Assisting

Kern medical center

2007

Skills

• To continue and further my career within the Health industry while gaining educational material along the way.

• Managed care (2 years)

• Medical terminology (8 years)

• Typing (10+ years)

• Customer service (10+ years)

• Documentation review (10+ years)

• EMR Systems (9 years)

• Hospital Experience (3 years)

• HIPAA (10+ years)

• Data collection (5 years)

• Multi-line phone systems (10+ years)

• Medical Billing

• Medical Records (6 years)

• Front desk (10+ years)

• Medical receptionist (10+ years)

• Medical office experience (10+ years)

• Dispatching

• Employee Orientation (2 years)

• Patient Care (10+ years)

• Data entry

• Insurance Verification

• Medical Scheduling

• Microsoft Access

• QuickBooks (5 years)

• Human resources

• Clerical experience

• Hospice Care

• Computer Literacy

• Triage

Certifications and Licenses

Driver's License

September 2007 to September 2027



Contact this candidate