Michael Simpson

Principal Release Manager / Change Control

Jacksonville, FL 32224 904-***-**** email:ad0u92@r.postjobfree.com

Clearance: Public Trust (5C) MBI

Languages (Fluent): French, Spanish

SUMMARY

·Strategic Support Analyst as a highly organized individual who provided direct administrative and logistical support to government project managers overseeing a software development portfolio at the Department of Veterans Affairs (VA)

·Dedicated professional possessing more than 10+ years as part of the Program Management Officer (PMO) in establishing, managing, and completing numerous successful projects that generated profitable revenue and business goals within the business model and scope

·Successfully budgets and plans for complex projects across multiple industries with a business forward mindset

·Expert analysis skills to better grasp the problems at hand and attacks the solution with utmost efficiency

·Five (5) years in administrative and logistical support to government project managers overseeing multiple and concurrent software development streams in an expansive portfolio at the Department of Veterans Affairs (VA- VBA, specifically)

·As Principal Release Manager at the VA developed executive communications and presentations, managing documents and information in Jira and Teams, and completed a variety of special projects in the areas of stakeholder, requirements, risk, schedule management

·Ability to create and process reports in order to delegate tasks to any number of team members

·Tests and runs trials on multiple possible proposals while keeping the business goal at the top priority

·Develops, reports, and maintain critical business procedures to ensure smooth delivery of completed projects

·Provides a proven background in handling multiple tasks with seamless transition

·Excellent communication skills with both stakeholders and clients

·Experience not listed in 20+ career: 1) Seven (7) years as IBMer 3rd level technical supporting OS/2 Operating System -1991-1978 2) Two (2) years as Documentation Control Manager with Motorola under contract with USPS for product development of mail scanning device - 2004-2006 3) Four (4) years as Change Manager for Fannie Mae Government Service Enterprise (GSE) (Mortgage / Finance / Insurance) under contract with TEKsystems - 2006-2010

·Functions included:

·Change (CRB, CCB), Release and Configuration Management (CM), Migration Processes and Development

·Responsible for all of Multi-Family cluster of all deployed applications with regard to budget cost estimation, design, build, change, release and configuration management.

·Implemented and supported a continuous build and integration process control architecture, similar to open source CruiseControl dashboard, in line with Infrastructure Development Life Cycle (IDLC) requirements

·Managed all applications and versions in a source control environment, automated build and test processes through entire Software Development Life Cycle (SDLC) including release management, change agents, reports and other artifacts as generated

·Created and tracked documentation of software baselines. Maintained Software Configuration Management Plan (SCMP), performed Change Management (CM) audits, generated Change Management Status Reports and participated in Change Control Board (CCB)

·Collaborated with Infrastructure management within Technical Information Office (TIO) for application capacity planning, application and network architecture.

·Optimized nearly 100 applications within Unix and Microsoft server domains.

·Tasks included standardizing CM processes, naming conventions and other related schemas. Prepared transmittals, associated transmittal documents, logs, Release Notes and Version description to customers.

•Supported organizational change management (OCM) strategy by owning the business change impacts segment of the change management process and deliverables.

•Embraced new ways of working as quickly as possible with minimal disruption to the business.

•Captured and analyzed business change impacts through data analysis, facilitated workshops, and focus groups. Validates the degree and types of impact. Collaborates with internal stakeholders to identify ways to mitigate business change impacts.

•Lead business change impacts segment of the change management process

•Executed communications plan. Strategically identified additional communication opportunities.

EDUCATION

National University

·Associates Degree in Communications

·Graduate Defense Information School for Public Affairs

SKILLS

·Microsoft Office: Word, Excel, and PowerPoint

·JIRA

·Oracle

·Java

·Visio

Scrum

EXPERIENCE

Gap: Short-term contract assignment

Independent Contractor July 2021 – Present

Dual Role - Release Manager and Project Planner/ Project Cost Estimator Contract employment December 2021 - (TEKsystems, Inc December 2021& June/July 2022 - Robert Half, Inc)

·Release Manager monitoring builds, assets in ServiceNow data repositories, scheduling of normal or high priority (risks) changes to development streams, also emergency patches and regular improvements and updates to codes and platform viability using Jira

·Collaborated with various local businesses as a liaison with vendors to build and maintain successful campaigns to generate profitable avenues

·Led multiple projects across a multitude of industries using prior expertise to accomplish ongoing deliverables

·Provided elite knowledge and experience in project management to growing and upcoming businesses

·Utilized technical knowledge of numerous systems that benefit specialized services that any number of global businesses can profit from

Halfaker And Assoc. Inc June 2015 - July 2021

Principal Release Manager

·Developed presentations, managing documents and information in Jira and MS Teams

·Established and maintained configuration management (CM) of system, software, and hardware baselines for multiple systems with tools including JIRA, Service Now (SNOW) and Serena Business Manager (SBM)

·Participated in Scrum events, estimation, prioritization, backlog creation and refinement, test-driven development, DevOps practices, and release planning Generated, maintained, and controlled documentation such as hardware/software baseline inventories, system/software version descriptions, workflow/process instructions, and other CM artifacts

·Oversight and execution of controlled software build processes for Oracle - JAVA WebLogic and UNIX based systems including CM reviews of engineering change requests submitted and processed through a workflow and process automation database

·Participated in configuration control/review boards and other activities, including controlled products for system/software testing

·Conducted and documented configuration management audits

·Recommended improvements to CM processes and ensured all work instructions are current

·Configuration – Change Management Tools responsibilities included

·Release planning and roadmap development activities Assess and communicate enterprise-wide agile adoption progress against coaching, improvement, and change roadmaps

·E2E Alignment and Transparency for JIRA workflow management

·Supported build DevOps culture such as Continuous Exploration, Continuous Integration/Continuous Deployment (CI/CD) using Continuous Delivery pipeline and Release on Demand practices, Decentralized Release from Continuous Delivery, Software code review, Unit test Coverage, etc.

Gap: Personal Leave of Absence

TEKSystems, Inc December 2013 – April 2015

Process Engineer

·Provided full life cycle support for Configuration Identification, Configuration Control, Release Management, Configuration Status Accounting, Repository Management, Configuration Audits and Verification

·Template standardization using software specification and modeling tools such as MS Visio, wireframes, Snagit, Remedy (Action Request System - ARS) etc.

·Provided guidance and oversight for Development Phase management and Stage Gate reviews and milestones

·Adhered to best practices standards from Project Management Professional (PMP) training and PMBOK and ITIL resources

·Generated Enterprise Systems Assurance (ESAP), Enterprise Quality Assurance (EQAP), and Project Quality (QAP) Plans in an enterprise governance framework

·Subordinate activities included software development life cycle (SDLC) process management, corrective action tracking processes, incident tracking, reporting and operational metrics supported by an in-house developed GUI dashboard

·Updated and reviewed Enterprise Configuration Management Plan (ECMP) to include data modeling, process diagramming, aligning and refining business requirements specifications and technical requirements to meet project needs and scope

·Managed development and test environment build sites using MS Team Foundation Server (TFS)

·Parallel environment deployment tester for Rational Team Concert (RTC) - in-house/non-production - R303 to R50

·Lead for technical and system engineers in upgrading to TFS 2013 and Visual Studio (VS) 2013

·Implemented code version control through a technical change control board (TCCB) and release management review process

TEKsystems, Inc December 2012 – April 2013

Software Configuration Manager

·Maintained and updated SCM policies, processes, procedures, and standards

·Assisted management in the identification, tracking and change management of all software, hardware, documentation, and COTS configuration items with Remedy (Action Request System - ARS)

·Identified and maintained the original configuration of requirements documentation, design documentation, software, and related documentation Verified that only approved and validated changes are incorporated into product documents and related software

·Tracked all defects and enhancements to software and report changes to the project manager

·Supported audits to verify that requirements of all baselines have been met by the as-built software

·Supported the Quality Assurance process audits by providing requested documentation

·Analyzed proposed changes of product design to determine effect on overall product and systems and document the analysis results in the functional configuration audit plan

·Performed software builds

·Maintained and updated the Versioned Object Base (VOB) software repository and Defect Tracking System using the Rational ClearCase, ClearQuest, and Rational Team Concert (RTC) R301 to R401 tool suite comprised of Requirements Manager (RM), Rational Composer (RC – Method Composer and DOORS versions), and Quality Manager (QM); as well as MS Team Foundation Server (TFS) for those applications that already resided in that tool

·Established baselines within SCM tools

·Performed Functional (FCA) and Physical Configuration Audits (PCA)

·Performed and monitored the initiation, build, verification, and release activities associated with providing a product from the development (DEV) to the test (UAT) and production (PROD) environments

·Created test plans and detailed test cases from end-user specifications and requirements as required

·Followed Agile methodology and SCRUM activities (Sprints) for system, infrastructure inter-operability, acceptance, and regression end-cases

·Loaded bug, defect and error-checking status and summaries for future releases into Test Manager

·Tracked and scheduled software fixes per Release Manager’s recommendations

Advance Auto Parts August 2011 – September 2012

Configuration and Change Management Manager

·Managed all aspects of the design, development, and implementation of automated and manual build/release systems with packaged and custom software across multiple environments with versioning control and component IDs tracking and deployment to production with Test Director (TD), Rational Team Concert (RTC) Rational ClearCase (CC) and ClearQuest (CQ), CVS and Subversion Also supported fully integrated environment consisting of MS Visual Studio 2008 / 2010, Team Foundation Server (TFS) and IIS 60 or 70 administration via management console

·Coordinated Build/Release Management activities with application developers, systems/technical architects, QA, and PMs ensuring that the correct tested and approved software releases are delivered to multiple environments/domains in a reliable and repeatable manner using Agile / Scrum methodologies

·Supported the definition and implementation of required customization/enhancements, upgrades, service packs and hot fixes throughout the systems development life cycle (SDLC)

·Implemented configuration and change management practices, standards, and tools supporting application development, level-of-effort (LOE), and overall project cost estimation

·Maintained business relationships for awareness of corporate projects and facilitated continual communications of new software releases, upgrades/maintenance, and new service offerings

·Utilized change management tools Atlassian's JIRA, and GNAT compiler software

·Supported IT and business leadership teams in identifying/resolving systems issues

·Prepared and delivered reports, recommendations, and alternatives to address existing and potential trouble areas in systems throughout the corporation

·Collaborated in the planning, design, development and deployment of new applications and software enhancements to existing applications

·Created systems models, functional/technical specifications, diagrams, and charts in accordance with established standards and expectations

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