Employee Relations Customer

JT JUDORA TAYLOR-

WILLIAMSON

Ocala, FL ***** 352-***-**** **************@*****.***

PROFESSIONAL

SUMMARY

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. SKILLS Configuration and Management

Managing Employee Relations

Managing Routines

Job Assignments

WORK HISTORY MANAGER 06/2008 to CURRENT

FAST PAYDAY LOANS INC OCALA

Managed and motivated employees to be productive and engaged in work. Accomplished multiple tasks within established timeframes. Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Maintained professional, organized, and safe environment for employees and patrons.

Established team priorities, maintained schedules and monitored performance.

Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. EDUCATION GED 05/2008

CORNERSTONE CHRISTIAN CORRESPONDANCE SCHOOL, Georgia 31331

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