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Business Development Customer Service

Location:
Quezon City, Philippines
Posted:
November 05, 2023

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Resume:

Lorena

Guion

Business Development

Specialist

/ Manager of

Commercial

Partnership Marketing

-An entrepreneurial mindset person, execute and drive incremental revenue growth

-A natural hunter who uncover new business and service existing.

-Deep knowledge of sourcing out potential partners, negotiating rates and budget.

-Data Driven and results oriented

-Expert on customer relationship management (CRM)

Work History

Address

Blk 8 Lot 10 Recomville

2 Subd. Caloocan City,

Philippines 1421

Phone

+63-906*******

E-mail

ad0u6r@r.postjobfree.com

LinkedIn

https://www.linkedin.com

/in/lori-guion-92141a243

Strategic partnerships

Marketing

Business Development

Budgeting

Negotiation

Facilities / Commercial

Management

Hospitality

Customer Relations

Management

Leadership

Sourcing Out

B2B / B2C

2022-04 -

Current

Business Dev. Specialist / Manager of

Commercial Partnership Marketing

AB Leisure Exponent Inc., Pasig City

-Responsible for sourcing out new vendors for

Bingo Plus and Arena Plus (B2B and B2C).

Discuss, negotiate deals and proceed with

proposal that beneficial for the company KPI.

Additionally, responsible for sourcing

out casino slot machine manufacturer

for offline casino software applications

for offline casino and online casino.

-Working closely to external partners such as but

not limited to digital signal processing (DSP), media, TV channels, advertising, e commerce Lazada,

Shopee, Grab, mobile developers and others. Also,

working with internal teams like legal, finance,

branding & SEM to ensure that all transactions are smooth and deliver on time.

-Reviewing contracts, insertion order (IO), and

negotiate rates of vendors including budget. Assisting team for the planning event etc.

-Suggesting and helping in marketing campaign

program

-Attending events like Asia Gaming Brief

(AGB), Sigma Philippines, Huawei and

Clever Tap.

Note: Achievement: On boarded on my third day of

work I reached out the correct person in Huawei to handle our business proposal less than a month

we close deal and start for App integration, landing page etc. following other big companies here in the Philippines like Grab, Shopee, Lazada and counting

* Monthly we close deal to vendors 5-10 companies

(Above KPI)

*Achievement: GGR increases monthly, newly daily

registrations and FD increase 350K++ active

total users 5M++ for 1 year.

Contact

Skills

2020-02 -

2020-12

2016-10 -

2019-11

Property Management Manager

Wee Community Developers, Inc., San Juan City

- Work closely with Top Management and

management team to formulate strategic plans to

reach Company annual targets and recommend

policies and procedures to improve operations.

- Ensure all execution works are in compliance with the approved quality assurance plan and safety

policy/guidelines.

- Ensure all works within the contract scope of works and implemented in accordance with the

approved drawings and technical specification.

- Coordination with the team, technical dept, 3rd

party contractors and Gen. Contractor to ensure

progress of works, all done, ongoing and pending

works.

- Attending weekly coordination meeting with team, technical, gen con and 3rd party

-Working closely to onsite Property Managers to

ensure all concerns are address in timely manners.

- Coordinates and plans capacity, and assigns work for staff.

- Monitor and review financial reports per property.

- Analyzes financial information such as revenue,

expenditure and cash management to ensure

expenses are within the budget.

- Propose and review yearly budget per property

(for fit out and refurbishment budget). Make a

forecast budget for OPEX and CAPEX.

- To communicate directly to suppliers and

negotiate price to lower cost and within the

budget.

- Monitoring all monthly inventories of fixed assets

- Propose and review House Rules, revise if needed

-Any assignment/project given by the VP-operations Mall Admin & Hotel Operations Manager

/Facilities Manager

LC Lopez Resource Inc., Quezon City

-Work closely with Top Management and

management team to formulate strategic plans to

reach Company annual targets and recommend

policies and procedures to improve operations.

2015-02 -

2015-06

-Responsible for the day to day presentation and

ambience of the mall including but not limited to

standards pertaining store retailers shop units,

kiosks, mall common area, food courts, external

areas, parking and marketing assets like

billboards.

- Developed and implemented house rules (revise if needed)

- Monitor and review all tenant contract

-To communicate directly to suppliers and negotiate price and within budget.

- Monitor monthly inventories of fixed assets

- Knowledgeable on dealing with Local

Government like DENR, LLDA, and Business permit.

- Ensure that company runs with legality and

conformity to establish regulations.

Hotel Operations Manager

- To oversees all hotel operations

- Develop hotel standard operating procedure

including house rules

- To ensure that all guests are safe all the times

-Plan and organize accommodation and hotel

services

-Promote and market the business online and offline

-Manage budget and financial plans and control

expenditure

- Review PNL and proposed budget, Opex and

Capex

- Secure all business permits and building insurance

-Comply all Local Government compliance.

Administrative & Finance Officer

Selah Garden Suites Pre -Opening Team, Pasay City

-Work closely with Top Management, directly

reporting to CEO / President.

-Monitoring and maintaining office equipment and

inventory supplies; orders replacement supplies as needed

-Creating, updating, and maintaining records and

databases.

-Direct communicate with suppliers to negotiate

price

-Preparing reports on expenses, office budgets, and other expenditures

-Preparing travel arrangements for office staff and managers

2014-03 -

2014-10

2009-09 -

2014-03

Accounts Payable

Astoria Plaza Hotels and Resorts (Boracay & Bohol properties), Pasig City

-Processing Payable of hotel & others properties

(Astoria Boracay & Astoria Bohol)

-Ensure before process payment all needed

documents attached properly, approved & signed

by the department head.

-Make a forecast budget report for the week

release.

-Monitoring all schedule of payments especially

CAPEX and OPEX

-Prepares a weekly A/P aging report to be

submitted to CFO

-Encoding monthly Withholding Tax & BIR VAT relief General Cashier / Investor Relations Officer

Lancaster Hotels Land & Properties Inc., Shaw Blvd. Mandaluyong City

-Audit daily cash sales (credit card) report

generating from system

-Responsible to get collection daily in front office and deposit it to the bank

-Reconciliation of daily bank transaction

-Manage bank transaction for fund transfer.

Coordination to the bank officer.

-Ensure all cash floats and paid outs are replenish in daily basis

· Responsible for safekeeping all cash and important documents.

· Do other functions like credit and collection,

payables, reviewing credit line of clients, credit investigation

Unit Owners / Investors Relations Officer

-Key person for unit owner account. Ensure rental

income deposited monthly to their respective bank

accounts. (peso and dollar account via

telegraphic transfer)

-Reconcile unpaid accounts of unit owner from

developer

-Monitoring home owner association dues,

electricity, water, real property tax and other

charges for refurbishment if any, etc.

-Email monthly statement of income, circulars &

memos released by hotel GM.

-Handles unit owners concerns and ensure all

complaints were recorded and response promptly

and accordingly.

-Monitoring all fixed assets of unit owners.

2002-06 -

2007-06

2001-10 -

2002-05

Secretary /Accounting Assistant

Am-Yanan Enterprises, Quezon City

-Maintain and update general ledger and sales

journal

-Management of petty cash transactions.

-Do bank transactions like cash check collection

and other utility bills.

-Follow up payment from clients and do field

collection if needed

-Assist accountant to do financial report and BIR

filling

-Working with journals, sales & purchase ledgers and spreadsheets

-Ensure all Government remittances monthly are

filed

-Dealing with BIR for important matters

Housekeeping Supervisor / Facilities Management

Great Eastern Hotel, Quezon City

-To supervise, delegating and monitoring everyday

housekeeping tasks across the entire hotel.

-Ensure all housekeeping activities are performed in compliance with hotel policy.

-Maintaining the quality of housekeeping activities with routine checks.

-Regularly check supply levels to make sure the

establishment never runs out of essential cleaning supplies.

-Placing orders for new cleaning supplies,

equipment, such as vacuums, carpet cleaners,

bulbs and other electrical supplies if needed.

-Responsible for daily inspection work of

housekeeping staff to make sure meets hotel

standards.

-Establish and educate staff on cleanliness, tidiness and hygiene standards

-Keep informed hotel executive housekeeper on

any major issues, such as room damages or extreme

custodial situations.

Education

1996-06 -

2001-03

Bachelor of Science: Business Administration

and Management

National College of Business & Arts - Fairview, Quezon City



Contact this candidate