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Chemical and Industrial Engineer, Salesforce Developer

Location:
Pretoria, Gauteng, South Africa
Posted:
November 05, 2023

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Resume:

Micah Raymond Taban Ladu

Pretoria, Gauteng ****

ad0u5c@r.postjobfree.com

+27-604******

Chemical engineering and Industrial engineering (honors) graduate from the University of Pretoria. My understanding of chemical engineering up to this point in time has instilled in me important skills and thought processes that will be of use in any industry I am apart of and I am passionate about using software and technology to solve complex business problems. With over a year of experience in salesforce consulting and certifications such as a Salesforce Administrator and Platform App Builder. I have the skills and knowledge to drive successful digital transformations. With leadership training and experience combined with proven skills in project management, organization and research make me an asset to any organization.

Passport number: R00419785

Willing to relocate: Anywhere

Work Experience

Solutions Engineer

Upper Sigma (@ Litera) - Pretoria, Gauteng

January 2023 to Present

As a Solutions Engineer I assists senior Solutions Engineering staff as they implement Litera ’ software products. They will take verbal and written requirements and translate them into product configuration and customization to meet customer needs under the guidance of colleagues. My primary focus is to use the tools available on the Salesforce Platform to design, develop, modify documents and tests implements, as well as installs and support of software applications and systems for our clients. His role includes a sound understanding, knowledge and ability to interpret specifications, technical designs and flow charts builds maintains and modifies the code for software applications constructs technical specifications from a business functional model and tests and writes technical documentation.. Some key responsibilities of a Salesforce Developer include: 1. Configuration and Customization

2. User Management

3. Data Management

4. Automation and Workflow:

5. Reports and Dashboards

6. Integration and Maintenance

7. User Training and Support

8. Security and Compliance

9. Troubleshooting

10. Continuous Improvement

Director, Data Science

City Medical Centre - Francistown

April 2021 to Present

I am responsible for overseeing all operational aspects of the clinic to ensure its smooth and efficient functioning. I lead a dedicated team, manage resources, and maintain a patient-centered approach to healthcare delivery. My role involves strategic planning, staff management, financial oversight, and maintaining regulatory compliance. I collaborate with medical professionals to ensure high-quality patient care, develop and implement clinic policies, and optimize processes to enhance patient satisfaction and clinic performance.

Salesforce Developer

Upper Sigma - Pretoria, Gauteng

December 2021 to January 2023

I worked with tools available on the Salesforce Platform to design, develop, modify documents and tests implements, as well as installs and support of software applications and systems for our clients. His role includes a sound understanding, knowledge and ability to interpret specifications, technical designs and flow charts builds maintains and modifies the code for software applications constructs technical specifications from a business functional model and tests and writes technical documentation.. Some key responsibilities of a Salesforce Developer include: 1. Configuration and Customization

2. User Management

3. Data Management

4. Automation and Workflow:

5. Reports and Dashboards

6. Integration and Maintenance

7. User Training and Support

8. Security and Compliance

9. Troubleshooting

10. Continuous Improvement

Graduate Salesforce Developer

Upper Sigma - Pretoria, Gauteng

November 2021 to December 2021

I worked with tools available on the Salesforce Platform to design, develop, modify documents and tests implements, as well as installs and support of software applications and systems for our clients. His role includes a sound understanding, knowledge and ability to interpret specifications, technical designs and flow charts builds maintains and modifies the code for software applications constructs technical specifications from a business functional model and tests and writes technical documentation.. Some key responsibilities of a Salesforce Developer include: 1. Configuration and Customization

2. User Management

3. Data Management

4. Automation and Workflow:

5. Reports and Dashboards

6. Integration and Maintenance

7. User Training and Support

8. Security and Compliance

9. Troubleshooting

10. Continuous Improvement

Engineer / Analyst

iSolvents - Pretoria, Gauteng

April 2021 to October 2021

I assisted in various business activities using my skills as a Programmer Analyst and Engineer to such as the following duties:

• Design, Identify, develop, modify documents, implement tests, review and monitor standard operating procedures and policies for our system

• Assist manufacturing, warehouse and waste departments in implementing and managing procedures and best manufacturing principles relevant to all operations.

• Compiling and finalizing SDS and COA’s together with outsourced laboratories where applicable.

• Work through SANS documents and ensure labels, COA’s and SDS’s and other documentation iSolvents use are in line with quality standards and legal requirements. Data Scientist

City Medical Centre - Francistown

January 2021 to April 2021

I was responsible for leveraging my expertise in data analysis and statistics to support the clinic in making data-driven decisions and improving patient outcomes. I extracted valuable inside from the complex healthcare datasets which includes pain medication prescriptions to track patterns and develop iterative models for different types of pain medications prescribed to patients using programming languages such as R and Python.

Teaching Assistant

University of Pretoria - Pretoria, Gauteng

February 2020 to December 2020

I am a teaching assistant for the third year module CIR 310 (Thermodynamics) for the department of chemical engineering, where I assist:

-With supervision during tests/exams

-During tutorial/laboratory/practical sessions

-Help with marking of class tests and assignments. Internship

Vertically Integrated Projects (VIP) at the University of Pretoria - Pretoria, Gauteng February 2019 to November 2020

VIP is a multidisciplinary, vertically integrated, project-based learning initiative developed by the Georgia Institute of Technology (http://consortium.vip.gatech.edu/). In collaboration with this top-ranking institution, the University of Pretoria aims to grow the programme to a point where there are many teams from various faculties providing thousands of students opportunities to learn-by-doing. I'm part of the Indoctrinator team that deals with the design and implementation of hydroponic and onomatopoeic systems. In this group I worked on researching control sensors and the construction of the greenhouse for the systems.

Research Assistant

University of Pretoria - Pretoria, Gauteng

December 2018 to January 2019

During the December holidays I worked at the Department of Environmental Engineering and Water Utilization at the University of Pretoria. I had assisted a PhD student Mr John Salamander with his research on isolating and identifying bacterial strains that have the capability to degrade butyric acid, determine their butyric acid degradation efficiencies and estimate their growth pattern parameters. Junior Plant Metallurgist

Mupane Gold Mining - Francistown, Botswana

December 2016 to January 2017

During my time as junior plant metallurgist I worked on the processing plant where I worked on optimizing the Mupane gold mine elution circuit for better yields, assisted my supervisor with her experiments and worked in the control room where I was monitoring and processing of information and prepared reports by collecting, analyzing and summarizing information. To increase my knowledge of the mining industry in terms of the following ways: a) Operational perspective

b) Engineering perspective

c) Safety perspective

Education

Honours in BEng(Hons) Industrial and Systems Engineering University of Pretoria - Pretoria, Gauteng

January 2020 to November 2020

Bachelors in Chemical Engineering

University of Pretoria - Pretoria, Gauteng

January 2015 to November 2019

Skills

• Microsoft Office

• Programming Languages (Python, Aspen plus v10, R studios, AnyLogic and Lingo)

• Research

• Plant Design (Distillation columns, reactors, heat exchangers, control systems, P&ID, environmental impact and Hazop)

• Data Analysis

• Good mathematical and problem-solving skills

• Good Communicator

• Flexibility

• Self motivated and self disciplined

• Equally comfortable working in a group or as an individual

• Project Management

• Can work effectively under pressure and for long periods of time if necessary

• Salesforce

• MySQL

Links

https://www.linkedin.com/in/micah-ladu-389346b4/

Awards

Sports Awards

From my first year in high school to my last, I have been involved in many sporting activities and listed below are the honors I received:

• In 2014, I was appointed captain of the senior hockey team and was named the best men's senior hockey player during the school prize giving ceremony.

• In 2014, I was appointed captain of Ntshe House

• I have taken part in the ISSSA athletics championship in Gaborone from 2009 to 2014, achieving a silver medal in the 4x100m relay and a bronze medal for triple jump.

• I took part in the inaugural 2014 Northern Botswana Schools Athletics Tournament and was awarded with two silver medals for high jump and long jump. Academic Achievements

Throughout my high school period I had achieved awards for progress and diligence in form 1, 3 and 4 and I had received the prize for chemistry and biology in AS Level. Prefect

January 2014

I was voted onto the school prefect body by my schoolmates and teachers due to the recognition of my academic and sporting allocates.

Certifications and Licenses

Financial Markets

October 2020 to Present

An online 7 week Coursera course presented by Yale University's Prof Robert Shiller on Financial Markets.

An overview of the ideas, methods, and institutions that permit human society to manage risks and foster enterprise. Emphasis on financially-savvy leadership skills. Description of practices today and analysis of prospects for the future. Introduction to risk management and behavioral finance principles to understand the real-world functioning of securities, insurance, and banking industries. AI for Everyone

October 2020 to Present

An online 4 week Coursera course presented by DeepLearning.AI's Andrew Ng . In this course, I learned:

• The meaning behind common AI terminology, including neural networks, machine learning, deep learning, and data science

• What AI realistically can--and cannot--do

• How to spot opportunities to apply AI to problems in your own organization - What it feels like to build machine learning and data science projects

• How to work with an AI team and build an AI strategy in your company

• How to navigate ethical and societal discussions surrounding AI R Programming

October 2020 to Present

An online 4 week Coursera course presented by John Hopkins University's Dr Robert Peng on R Programming.

In this course I learned how to program in R and how to use R for effective data analysis. I learned how to install and configure software necessary for a statistical programming environment and describe generic programming language concepts as they are implemented in a high-level statistical language. The course covered practical issues in statistical computing which includes programming in R, reading data into R, accessing R packages, writing R functions, debugging, profiling R code, and organizing and commenting R code.

Introduction to Structured Query Language (SQL)

October 2020 to Present

An online 4 week Coursera course presented by University of Michigan's Dr Charles Russell Severance. In this course, I was walked through installation steps for installing a text editor, installing MAMP or XAMPP (or equivalent) and creating a MySql Database. I learned about single table queries and the basic syntax of the SQL language, as well as database design with multiple tables, foreign keys, and the JOIN operation. Lastly, I learned to model many-to-many relationships like those needed to represent users, roles, and courses.

Salesforce Certified Administrator

November 2021 to Present

Salesforce Platform App Builder

February 2023 to Present

Groups

The Interact Club

January 2009 to November 2014

The Interact club is a subsidiary of the Rotary Club International. In my final year at John Mackenzie High School I was voted in as the President of the Interact Club. The club does community service on Saturday mornings to run the sports and snack program that attracts over 200 of the community's less privileged children. As president I was responsible of organizing fundraising events, weekly meetings with my fellow members and occasional meetings with the principle. Engineers Without Boarders South Africa (EWB-SA) University of Pretoria chapter

February 2016 to November 2020

EWB-SA is a non-profit company [2013/014531/08] registered in South Africa. I was the Student Engagement and Events officer an executive committee member of the University of Pretoria EWB chapter in 2018 and a general committee member in 2017. During my tenure in the executive and general committee, I was responsible for the information that reaches our members, the events organised by our group, contact with our industry partners and professional engineers.

Vision: An engineering sector in which people live their passion, unfold their potential and work with compassion.

Mission: Generating, Using and Transferring Engineering Knowledge that benefits society. Tuks Brewery

March 2018 to November 2020

At the University of Pretoria micro brewery, we brew a wide range of beers and ciders. We compete with other universities in multiple categories during the inter-versity brewing competitions. The University of Pretoria Consulting Society (UPCS) January 2020 to November 2020

The University of Pretoria Consulting Society (UPCS) is a young and ambitious society that is student driven. The UPCS strives to provide a platform where students can engage with top performing consulting firms in the industry. The purpose of the UPCS is to up-skill, equip and create a premium recruitment hot-spot for firms in the consulting industry. The vision for 2020 goes beyond just teaching learners about consulting, it aims to make a difference in the lives of our members. The UPCS aspires to create world changers and history makers one student at a time. Additional Information

Hobbies: Reading, playing indoor football, cooking, brewing and doing volunteer work Listed below are my examination results while I was in high school:

• International General Certificate of Secondary Education (IGCSE): A*, A*, A, A, A, A, B and C

• Advanced Subsidiary Level (AS Level): B, B, B, C and D

• Advanced Level (A Level): B, B and B

During my second year at the University of Pretoria I had registered for the Community Based Project Module (JCP 203), of the Faculty Engineering, the Built Environment and Information Technology at the University of Pretoria, South Africa. It entails students have to work at least 40 hours in the community and thereafter reflect on their experiences. My team was part of a renovation project at Zwartkop Air Force Museum.



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