Customer Service Health Insurance
Resume:
Carrie Fabrizio
Lot **
Port Crane, NY 13833
*************@*****.***
Objective
Pursue a career in Sales, Customer Service and Insurance
Experience
NFP/HSA Insurance
Insurance sales/Management of Brokers 4/2022-12/2023
●Sales of health insurance and management of Brokers of the agency.
● On exclusive team of ICHRA sales
●Leader in sales for multiple months.
●Customer service, assistance with claims, incoming high volume of calls.
● Extensive knowledge of health insurance plans, differences and identifying what is best for each client.
●Selling health insurance to Individuals and small groups.
Broad Path
Health insurance sales 10/2020-4/2022
●Selling health insurance to individuals and small groups.
●Customer service
●Answering high volume incoming calls
●Extensive knowledge and ability to explain health insurance benefits, deductible, co-payments, and differences between 6 insurance providers and multiple plans within each provider.
Save-A-Lot
Customer Service 05/2020-Current
●Assist customers with answering questions and finding products
●Setting the maintaining store according to company sets
●Maintaining sanitizing and cleaning of store for new COVID standards
●Maintaining register and maintaining money in till to be accurate
North American Business Solutions
Inside sales- 09/2018-11/2018
Setting appointments for sales reps.
Making 200 outbound calls a day
Top 3 inside sales reps for setting most appointments weekly. Many weeks most appointments set.
Allstate
Insurance Agent 03/2018-08/2018
●Selling personal lines insurance
●Customer service
●Assistance with claims
●Generating own leads and making sales of multiple policies.
●Meeting sales quotas.
Colonial Voluntary Benefit
Outside sales
●Selling life, disability, accident insurance
●Customer service
●Set all own appointments
●Business to Business sales
●Generate own leads
PRL Associates
CSR/Office Manager 09/2009-07/2016
●Customer service
●Servicing both personal and commercial lines accounts
●Cross sales and additional policies for existing clients
●Accepting and processing payments for personal and commercial lines of business.
●Quoting policies for personal and commercial lines of business.
●Answering multiple phone lines
●Service work for all 7 agents
●Working knowledge of agency management systems AMS360 and PL Rater
●6 weeks of individual training of AMS360.
Pure Water Consultants
Outside sales 09/08-05/09
●Selling entire home water conditioning systems
●Evaluating customer needs and customer service
●Selling advertising programs
Eddie Bauer
Assistant Manager 12/06-09/08
●Managing sales team towards sales and productivity goals
●Maintaining stock room
●Responsible for all shipping and receiving
●Evaluating and assistance of applications for employment
●Executing marketing and visual updates set by corporate
JoAn’s Bridals
Manager/owner 01/00-09/06
●Daily interactions with customers to coordinate all bridal needs
●In charge of all ordering/shipping/receiving of all stock and customers orders
●Responsible for book keeping, taxes, insurance, payroll and business finances
●Coordinating staffing schedules
Education
High school diploma- June 1999
●Chenango valley High school. Binghamton NY 13901
BOCES Cosmetology June 1999
●Broome Tioga BOCES Binghamton NY
Marin County school of beauty- November 1999
●San Anselmo California
Awards and Acknowledgements
Personal lines insurance license
Life and health insurance license
Working knowledge of word, excel quick books and AMS360
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