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Customer Service Health Insurance

Location:
Binghamton, NY
Posted:
November 05, 2023

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Resume:

Carrie Fabrizio

*** ** ***** ***** ***

Lot **

Port Crane, NY 13833

ad0u43@r.postjobfree.com

607-***-****

Objective

Pursue a career in Sales, Customer Service and Insurance

Experience

NFP/HSA Insurance

Insurance sales/Management of Brokers 4/2022-12/2023

●Sales of health insurance and management of Brokers of the agency.

● On exclusive team of ICHRA sales

●Leader in sales for multiple months.

●Customer service, assistance with claims, incoming high volume of calls.

● Extensive knowledge of health insurance plans, differences and identifying what is best for each client.

●Selling health insurance to Individuals and small groups.

Broad Path

Health insurance sales 10/2020-4/2022

●Selling health insurance to individuals and small groups.

●Customer service

●Answering high volume incoming calls

●Extensive knowledge and ability to explain health insurance benefits, deductible, co-payments, and differences between 6 insurance providers and multiple plans within each provider.

Save-A-Lot

Customer Service 05/2020-Current

●Assist customers with answering questions and finding products

●Setting the maintaining store according to company sets

●Maintaining sanitizing and cleaning of store for new COVID standards

●Maintaining register and maintaining money in till to be accurate

North American Business Solutions

Inside sales- 09/2018-11/2018

Setting appointments for sales reps.

Making 200 outbound calls a day

Top 3 inside sales reps for setting most appointments weekly. Many weeks most appointments set.

Allstate

Insurance Agent 03/2018-08/2018

●Selling personal lines insurance

●Customer service

●Assistance with claims

●Generating own leads and making sales of multiple policies.

●Meeting sales quotas.

Colonial Voluntary Benefit

Outside sales

●Selling life, disability, accident insurance

●Customer service

●Set all own appointments

●Business to Business sales

●Generate own leads

PRL Associates

CSR/Office Manager 09/2009-07/2016

●Customer service

●Servicing both personal and commercial lines accounts

●Cross sales and additional policies for existing clients

●Accepting and processing payments for personal and commercial lines of business.

●Quoting policies for personal and commercial lines of business.

●Answering multiple phone lines

●Service work for all 7 agents

●Working knowledge of agency management systems AMS360 and PL Rater

●6 weeks of individual training of AMS360.

Pure Water Consultants

Outside sales 09/08-05/09

●Selling entire home water conditioning systems

●Evaluating customer needs and customer service

●Selling advertising programs

Eddie Bauer

Assistant Manager 12/06-09/08

●Managing sales team towards sales and productivity goals

●Maintaining stock room

●Responsible for all shipping and receiving

●Evaluating and assistance of applications for employment

●Executing marketing and visual updates set by corporate

JoAn’s Bridals

Manager/owner 01/00-09/06

●Daily interactions with customers to coordinate all bridal needs

●In charge of all ordering/shipping/receiving of all stock and customers orders

●Responsible for book keeping, taxes, insurance, payroll and business finances

●Coordinating staffing schedules

Education

High school diploma- June 1999

●Chenango valley High school. Binghamton NY 13901

BOCES Cosmetology June 1999

●Broome Tioga BOCES Binghamton NY

Marin County school of beauty- November 1999

●San Anselmo California

Awards and Acknowledgements

Personal lines insurance license

Life and health insurance license

Working knowledge of word, excel quick books and AMS360



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