Denise Lumley

Administrative Customer Service Rep - Lanter Delivery Systems

Covington, TN 38019

ad0u2v@r.postjobfree.com

+1-901-***-****

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Seeking work

Strong customer service, data entry, and maintaining spreadsheet skills. Good eye for detail, good accuracy, complete all work by EOD. Many years as cashier. Handled large amount of money, in charge of counting down, and balancing the daily money inflow. Very good with customers.

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Authorized to work in the US for any employer

Work Experience

Adminstrative Customer Representative

Lanter Delivery Systems, Inc. - Olive Branch, MS

August 2014 to October 2021

• Daily update data in multiple spreadsheets, for all customers. Send these to multiple group emails.

• Answer any customer phone calls, or emails. Checking dock for any freight, that was left on dock. If necessary setting up delivery for that day.

• Work daily with Schneider CMT program. Routing orders and verifying deliveries. When completed close and send report to Schneider. File all Ford paperwork daily. When requested send in BOLS, for claim issues (shortages/damages).

• Order all supplies, for offices or dock. Keep up with packing lists and verify, upon receipt.

• Set up any air or LTL shipments.

• When necessary set up TL pickups.

• Verify no label freight, with correct customer. Label freight with scannable label and address. Put freight in correct route, for delivery next day.

• Keep inventory of driver and dock scanners.

• Work with several different customers. I can scan and check orders, when needed. Shipping and Inbound ClerK

Nissin International Transport - Memphis, TN

2003 to August 2014

Sortation of orders to generate for warehouse daily picking operation.

• Review and note vendor compliance on each order to be performed by warehouse staff.

• Create bill of lading, export papers for international shipments, on more than $2 million in daily product.

• Track, trace and schedule inbounds.

• File all paperwork.

• Set up containers in WMS on inbound loads.

• Sign I/O drivers and verify ID.

• Verify vendor compliance before shipping.

• Schedule appointments for all inbound and outbound pick ups.

• Performed periodic physical inventories

• Check orders, (i.e) verify merchandise with pick ticket. This is for LTL pickups. Pack and scan, with RF, any serial numbers on freight. Print packing list and compare count, with freight on the floor.

• Pack parcels freight (UPS, FEDX), and label for truck.

• Check freight for all TL pickups. Verify quantity and models. Scan any serial numbers. Print packing list and verify piece count match.

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Education

High School Diploma

Spurgeon Academy - Memphis, TN

1973 to 1977

Skills

• 10 Key Data Entry

• SAP

• Clerical Experience

• Freight Experience

• Bookkeeping

• Accounts Receivable

• Payroll

• Typing

• Office Management

• Accounts Payable

• Microsoft Outlook

• Order Entry

• Microsoft Excel

• Research

• General Ledger Accounting

• Accounting

• Manufacturing

Additional Information

• Type 40 wpm

• 10 key

• Bookkeeping

• Microsoft Word, Excel, AS/400, Outlook, Manhattan WMS and SAP

! • RF scanners

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